The Meritage Resort and Spa





7.8Good
(292 Ratings)
"This is our second stay at this property. We’ve also stayed across the street at their sister property where most concerts are set up and you can watch from your room balcony. An ice skating rink was ..."
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4-Star Resort
Top-tier experienceA high end property in this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Southern Napa Valley, this resort is a 10-minute drive from downtown Napa. It features an outdoor pool and offers spa facilities and rooms with cable TV.
Business facilities
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
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7.8Good
(292 Ratings)
"This is our second stay at this property. We’ve also stayed across the street at their sister property where most concerts are set up and you can watch from your room balcony. An ice skating rink was ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
This is our second stay at this property. We’ve also stayed across the street at their sister property where most concerts are set up and you can watch from your room balcony. An ice skating rink was set up for Thanksgiving across the street at their sister property. They even had igloo’s you could rent. We took a morning walk through the vineyard and went by the spa on the property we were staying at. Excellent Thanksgiving buffet! The music was nice and most of the good was good.
We enjoy everything about the property!
8.0 / 10.0
Room near the pool
The location needs more food options.
10.0 / 10.0
I liked that the property had a steak house, and a lot of different things nearby.
N/A
6.0 / 10.0
The Christmas festivities
Nothing
10.0 / 10.0
Location and the room is roomy
The pillows
6.0 / 10.0
Resort, pool, room size and parking all good.
Service for a resort at this price point was lacking. Could not get anyone on the phone for room service or front desk. Text were unanswered. Room service was slow and food quality lacking for such as nice resort.
5.0 / 10.0
The spa was amazing.
I was placed in a handicap room with no windows and we booked a balcony room.
10.0 / 10.0
Very clean in a great location. Pool and jacuzzi are very nice. The gym was nicely equipped as well.
Nothing
7.0 / 10.0
It was pretty quiet and had an adults only pool/
Our AC broke and they didn't give us a discount, we shouldn't have to pay for parking when we are paying guests and the prices of the drinks and food was way too much for what it was.
1.0 / 10.0
Nice room
Horrible area around the pool. The staff know nothing - everyone said different opening times. You have to pay to park your car overnight. We had paid including resort fee and taxes the hotel did not believe and wanted to charge us again. Be careful when they say they will email your invoice - check before as they were just going to charge us without checking our rate of what was included
2.0 / 10.0
Horrible experience- website does not reflect the property. It was my boyfriend’s birthday and I was trying to make it special. The property looks cheap, the same pieces of trash and food were on the hotel floor everyday we were there. No towels at the pool (who does that?!), no food or drink at the pool, housekeeping did not come one day and came the next at 8:15am! No lotion and a limited number of towels in room. And, the vineyard view that was advertised- showed a corner of the vineyard separated by a trafficked road. Come on! Cheap knock-off, rip-off.
1.0 / 10.0
Property was nice, not enough tables at the restaurant on site. Definitely know now to make reservations so i don’t get pushed around. 21+ pool staff was very polite and good people.
I did not care for the vale was passed by several times and I believe it was because I didn’t have a nice car. (Had to use my son’s Honda , I switched him cars for a safer roadtrip for him) the ember steak house hosts pretend to take my name and number for a table. Had me wait outside for and hour knowing they close at 8:30 and wouldn’t have a table for me or bar seating at least. I did call a few times to check and they wouldn’t not give me a wait time when I would ask so o could go someplace else. I had no chairs on my patio either whitch I was looking forward to , but it was a dark corner with high walls and no chairs just a side table. And birds that would attack if I went outside.
10.0 / 10.0
Convenient location to stage
Everything was great
10.0 / 10.0
Location
N/A
10.0 / 10.0
Convenient to vineyards and venue for performance.
I loved everything about the property.
10.0 / 10.0
The location.
NA
10.0 / 10.0
Amazing stay! From start to finish.
8.0 / 10.0
Proximity to the fairgrounds, Napa. The pool, and all the extra amenities!
Extremely overpriced for the concert wkend! Bought a three night stay and added another room. We got our second room at 11:00 pm. Needed it at 11:00 am! Cked in three times for an early ckin and would not accommodate us. So spent an extra 1,100 for 12 hr stay. Just wanted better than this.
8.0 / 10.0
the restaurant offering was good
it feels too corporate, it is massive, did not feel like a luxury hotel even though it is priced as one
2.0 / 10.0
Clean, good amenities.
Customer service was absolutely terrible.
9.0 / 10.0
I love the grounds and all the amenities on and surrounding the property (ie: crush lounge, cafe, restaurants, tasting rooms. It’s perfectly located close to hiking and downtown.
5.0 / 10.0
Location was great 👍
Attitude of the stuff. They could care less.
9.0 / 10.0
The staff were great
Some things were a little outdated
1.0 / 10.0
My recent stay at this hotel was abhorrent! Upon arrival, I was assigned a room that did not match my reservation. The room I received lacked a balcony and had a small window with a view of a roof space covered in fresh bird droppings. Additionally, the window shade was broken.
I contacted the front desk twice to request that the shade be repaired, but no one came to fix it. As a result, I was unable to sleep due to the light coming into the room.
The following day, I spoke with a concierge who learned of the issues and went to the front desk supervisor, Tiffani, who authorized a $50 hotel credit to my room to compensate for these issues. I subsequently used this credit to purchase breakfast at the Blend Café. However, upon checkout, I was informed that the $50 had not been credited to my room. Instead, the amount was deducted from my $100 incidental hold.
I waited an hour to speak with the concierge again, and he confirmed the credit with Alicia at the front desk and she acknowledged the $50 credit and assured me that a receipt for a chargeback to my credit card would be sent immediately. As of today, I have not received this receipt.
On May 2, 2025, I want to provide an update on this situation.
A few days after my stay, I looked at my bank statement and noticed $10 was added to my purchase at Blend Cafe, so the total came to $65.03. I did not sign the bill for $65.03. I only signed the receipt for $55.03 because I specifically did not include a gratuity because the service was mediocre. This establishment needs to do better! I will never come back to a place that would take the liberty to charge my credit card without my consent, because they have my credit card on file. This is unacceptable and unethical!!
Customer service at the front desk. The lack of urgency to help with the broken window shade. The fresh bird droppings in front of the window prevented me from opening the window for fresh air.
8.0 / 10.0
Very nice accommodations. Friendly staff
I was in a group of 10 couples, just figured to get a better break on room pricing. No special treatment
8.0 / 10.0
The location near everything but still peaceful and quiet
The staff weren’t welcoming like they just walk right past you no hi or welcome like I’ve had at other resorts
7.0 / 10.0
Breakfast order was wrong but not a deal breaker
Pillow had a weird hard tag on one of the corners. Sheets needed to be bleached more, toilet seat was crooked so it slipped when sitting on it. Refrigerator had to be unplugged then plugged back in to get it cold slow wifi when busy could not check out of room on TV
6.0 / 10.0
Beautiful and convenient. Spa was terrific.
We had issues with our AC and air that kept breaking down. Also, had confusion with the final bill where I was charged for fees that I had already paid for in my booking. Would have liked the bill to also provide clearer explanations including any credits applied, etc.
6.0 / 10.0
The pool area was nice, music starts only after 12pm
Make sure you go through the Bill they share while checkout. There were SO MANY issues with my Bill. They added a wrong $199 charge for a meal I did not have. I also opted for a breakfast included room, but they did not subtract the credit from my meal. After I spent half an hour at the reception, explaining all the anomalies, they said they would resolve the issue over email. But the revised bills sent again had issues, I had to spend hours over the phone to get the issue resolved. They overcharged around $300 in the initial bill.
7.0 / 10.0
Location and feel
BottleRock shuttle service to return didn’t pick up where they said they would, and didn’t have enough buses to take everyone back, resulting in over an hour’s wait to get back to the hotel.
10.0 / 10.0
Great location! Close to all the happenings in Napa!
Not a thing! We even got an unexpected early ckin and a lovely room with a balcony! Great stay!
8.0 / 10.0
Comfortable
Peaceful nice and quiet
Everything was close by what are you talking about? I’m doing nothing to your phone.
Service was bad all around
Waited an hour just to get some water to my room
Was given wrong direction to get own ice.
10.0 / 10.0
Wine tasting, vineyard walk
8.0 / 10.0
Grabbed a quick cup of coffee was convenient.
Didn’t have bananas on our second morning.
8.0 / 10.0
The breakfast at the restaurant was exceptional. Checked into room at arrival even though a few hours early. Allowed us to start our day in Napa early to see additional wineries. Staff was very welcoming.
Pool deck was sloppy at end of day
9.0 / 10.0
Everything is within walking distance
The show we were scheduled to see was cancelled
10.0 / 10.0
The view was spectacular. The front desk personnel went above and beyond.
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at The Meritage Resort and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is The Meritage Resort and Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Meritage Resort and Spa?
We found 5 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, golf course (within 2 mi), and concierge services.
