Solage, Auberge Collection

Excellent 10/10

The staff were friendly and helpful, the restaurant served delicious food, and the room was very comfortable,

Extremely pet friendly! Will definitely come back. And nice amenities in the room too. :-)

Everything and everyone was amazing

Room was large and comfortable but the small courtyard seemed old and unkempt. (Dirty water in the rectangular fountain could have been filled with colorful stones, instead it looked like putrid pond water) When it’s a spa resort I expected attention to detail. The spa was beautiful yet crowded and although the facials were lovely it was $320 for an hour (including tip). The large pool in the family area is stunning and was heated to perfection. Solbar is delicious and service was excellent.

What's better than staying in wine country and relaxing in the spa after tastings? Nothing! This place is great.

Everything is great. Amenities less impressive than before (they removed the morning make your bouquet)

I rarely leave negative reviews, but our recent stay was disappointing due to several issues that shouldn’t happen at any hotel. First, during check-in, we were given a property map with the wrong room circled. When we called the front desk to clarify, we found out that even the room number written on our key envelope was incorrect. It was a frustrating start. Once we got to the correct room, we noticed there was no complimentary water, which was unexpected given the room rate. Even worse, the bathroom floor had several used contact lenses—clearly not cleaned properly before our arrival. At checkout, when asked for our room number, the front desk staff looked confused again. I asked for an email receipt and was told it would be sent shortly, but after waiting an hour and receiving nothing, I had to call back. Still, no receipt was emailed to me. While the property itself might have potential, the lack of attention to detail and poor communication really impacted our experience. I hope management takes this feedback seriously and makes improvements, especially in housekeeping and guest service accuracy.