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Crowne Plaza Chicago O'Hare Hotel & Conference Center by IHG

Top rated by guests

Property building, Other

Bedroom

Bathroom

Bathroom

Living room

8.1Excellent

(1,079 Ratings)

"The location to Stevenson convention center is ideal. Across the street. The room size is great like most Chicago rooms. Check in and out was fast and easy"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(1,079 Ratings)

Hotel in Rosemont, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Directly across from the Stephens Convention Center and minutes from O’Hare International Airport, this Rosemont hotel offers a 24-hour business center and 55,000 sq ft of business meeting space.

Amenities at Crowne Plaza Chicago O'Hare Hotel & Conference Center by IHG

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Rosemont, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(1,079 Ratings)

"The location to Stevenson convention center is ideal. Across the street. The room size is great like most Chicago rooms. Check in and out was fast and easy"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(1,079 Ratings)

Hotel in Rosemont, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Rosemont, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Directly across from the Stephens Convention Center and minutes from O’Hare International Airport, this Rosemont hotel offers a 24-hour business center and 55,000 sq ft of business meeting space.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(1,079 Ratings)

100% verified reviews

10.0 / 10.0

Comfortable and ideal for convention center across

The location to Stevenson convention center is ideal. Across the street. The room size is great like most Chicago rooms. Check in and out was fast and easy

Breakfast was expensive and variety was minimal. Couldn't log in to wifi either. Made it too complicated. I didn't try to call the reception though as I didn't have time

7.0 / 10.0

Pretty decent. Not cheap, but close to the convention center.

Good location

The bathtub was worn out. The top layer of porcelain was worn off.

9.0 / 10.0

It was very nice to stay there

Bed was comfortable The bartender was good

10.0 / 10.0

Will stagnation if we have an event next storem

Right next to our venue for concert

Deposit added on room makes nonsense

10.0 / 10.0

The staff were all very accomodating & professional. We will definitely stay again if we have another early morning

It’s convenient to O’Hare Airport and we’ve left our car parked there when we’ve travelled.

10.0 / 10.0

Great Front Desk Staff

I am a IHG member

NA

9.0 / 10.0

Overall a very nice stay and incredible experience. Thank you!

Staff at the front desk were incredible. Very professional and friendly. The environment of the hotel in general is awesome. Beautiful facilities, fancy and clean room with a nice view of the Rosemont Theatre and surrounding areas. Breakfast was delicious with lots of options, including fresh fruit and Starbucks coffee!

The pool was quite dirty with pieces of tape and other materials floating around. We were looking forward to using the pool so that was disappointing. Otherwise, no complaints!

9.0 / 10.0

Basic in terms of comfort

Location

The hot shower and phone not working

6.0 / 10.0

It was convenient.

It was sort of close to the airport and they have free shuttle.

It was noisy. Something inside the room is making noise.

1.0 / 10.0

Don't stay here.

Nothing

We had to wait nearly an hour for the shuttle to pick us up at O'Hare.

10.0 / 10.0

Very pleasant and comfortable stay

Stayed overnight as had a flight out the next day. Spent a a few hours playing cards in the bar/restaurant. Wonderful very friendly staff and the pizza was really excellent.

No shuttle to terminal 5. Drop off is at bus station at Terminal 2. My wife is in a wheelchair and getting to terminal 5 from 2 would be difficult. Took a taxi instead,

8.0 / 10.0

It was a short stay one night but was a good stay!

Perfect spot right next to rosemont theater for concerts, lots of food options nearby so honestly a great location, prices weren’t too bad for the hotel itself

Parking was priced a little higher than expected, cleanliness of small hairs was visible but not terribly overall it was a good stay

10.0 / 10.0

Very happy I chose this hotel for my wedding party

Exceptionally clean and accommodating

N/A

2.0 / 10.0

Waste of $209.76

Breakfast was excellent and the only time we were able to spend time together. We had 2 conjoined rooms for 4 of us but one room was hot and staff didn't fix the air conditioning issue so 2 of us had to move down 2 floors at 9pm at night because we were unable to got comfortable and sleep in a room that fluctuated between 75 and 78 degrees all day until we finally got a new room for half our family

non working air conditioner, having to repack up call of our clothes, luggage , drinks and move down 2 floors. So half my family was on floor 5 and half on floor 3

10.0 / 10.0

other than house keeping, everything was very well

House keeping kept asking what time were we leaving 3 hours before check out, and went in while I was in the shower

9.0 / 10.0

Exceptional Staff & stay!

Come for the National Sports Card Convention, loved how close it was. Walking distance and close to everything

The house cleaning Services. Diff times each day

10.0 / 10.0

Satisfying

Really pretty and comfortable

No microwaves in the room or at least there should be microwaves in every floor inside of the lobby

7.0 / 10.0

Convenient stay for a conference

Location to conference center was convenient and there was a Keurig and toiletries on the wall

Water machine on our floor wasn’t working, requested an invoice 3 times and don’t get a reply

7.0 / 10.0

It was good

Good

I got lied to about how to pay for the room

9.0 / 10.0

Over all wonderful stay.

Location is amazing for a conference at Donald E Stevens and Rosemont theatre. Love that they provide filtered water by the ice machines!

Not sure if CaddyShack restaurant is considered part of the hotel, but the service in there definitely lacked finess! Waited nearly an hour for food one afternoon, then later in the evening went in for a nightcap and it was like pulling teeth to get service. One bartender stood and talked with two other customers non stop. We had to keep asking for service, rather than him taking care of us!!

4.0 / 10.0

Overpriced.

Airport shuttle every 30 minutes is handy, although it resumes in the morning too late for people catching early morning flights.

This hotel was simply "ok." Very overpriced for a tired, run down, small room. The phone in the bedroom was faulty and there was no way to contact the staff at the font desk. For what we paid (almost $300), we expected more. We intentionally did not go for the cheaper options but now wish we had as I imagine the quality would have been the same.

9.0 / 10.0

Overall, it was a wonderful stay that weekend and would like to return.

The location is very well placed near the CTA L station whenever I needed to go into the city

The only two dislikes are no free breakfast (no microwave in room) and the elevator situation on Saturday morning the 21st having to wait almost 20 minutes for an elevator so I had to walk down 5 flights (thank God I was on the fifth floor).

9.0 / 10.0

Excellent location and great staff

I went to a concert at Rosemont theater and the hotel was across the street.

I wish there were complimentary bottle of waters in the room. They did have a water bottle dispenser in the vending machines but it stopped working.

8.0 / 10.0

Good enough

The bed was not up to standards .I slept in it alone and it was like s sling it sloped. Should of been a firmer mattress. Maybe it's time to replace it .

The restaurant facilities and again a newer firmer mattress .

5.0 / 10.0

Uncomfortable and over priced.

It was close to our event location

Parking was confusing. The cars were blocking the exit because they were waiting to park. The lobby was hot and we had to wait because our room wasn’t ready.

6.0 / 10.0

Breakfast was not up to the level , and the elevator is old

Clean

All is Old

1.0 / 10.0

Refund

It was centrally located.

I was not charged my booking price i was over charged twice and my room was disgusting.

2.0 / 10.0

Bed like a boat . Just need oars

The bed was like a boat. You start at the sides then roll into the middle

see my comment above

8.0 / 10.0

The front desk was very helpful and provided us with complimentary shampoo, conditioner, toothbrush

The bed was very comfortable and the coffee was great

Slightly overpriced for the accommodations

8.0 / 10.0

Fun minus the elevator situation

Close to center

Elevators were not all working and took forever to get in and out because of that

3.0 / 10.0

Update this hotel please

Not a lot

Old. Lots of things not working

10.0 / 10.0

Everything was fine.

Everything was fine.

I don't have something to add.

3.0 / 10.0

Old and run-down hotel with cleanliness issues, in decent location.

Not much, polite staff, decent location.

this hotel is dilapidated, old and in serious need of repair. The buttons for the lift were hanging off the wall, the corridors have old and dirty carpeting, the walls require updating since they are either marked paint or peeling wall paper. For the price and brand this is NOT what I was expecting. Room decor seems decades old, faded sofas. Worst of all were the long hairs I discovered in the beds on inspection. Same in the room I was moved to. Declined to stay at the hotel after that.

6.0 / 10.0

Great location!

Great swimming pool open until 22h, good location near train, restaurants, the outlet.

Water dispenser never worked in 4 floors. Breakfast very expensive, not worth it. Expensive parking lot.

7.0 / 10.0

I would definitely come back to this hotel

Did not like the parking.

5.0 / 10.0

It was a good stay but I found a dirty sock form a previous person in my room

The breakfast was lonely

Rooms were not clean I found a dirty sock in my room

8.0 / 10.0

It worked just fine, nothing super exceptional, nothing terrible.

The location is very convenient. It was easy to extend my stay by an extra day.

No free breakfast was very disappointing.

1.0 / 10.0

Stay somewhere else!

The bar inside hotel was nice!

Room was dirty elevators slow and one was broken and never got my deposit back for insadenteiels won't stay there again!

5.0 / 10.0

At least I had a place to sleep, but will definitely look elsewhere next time.

The staff was pleasant.

It was very dated. Basic cable service with poor reception. Food was very overpriced and poor quality. Paid $55 for two soggy deli sandwhiches.

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