Country Inn & Suites by Radisson, Novi, MI





7.7Good
(718 Ratings)
"The property was was easy to find and just off the freeway. Our room was much bigger than expected and very comfortable. We would definitely stay again!"
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Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Renovated in 2017, The Country Inn & Suites By Radisson - Novi is located in the suburb of Novi, located northwest of Detroit. The hotel features a fitness center, and laundry facilites.
Business facilities
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7.7Good
(718 Ratings)
"The property was was easy to find and just off the freeway. Our room was much bigger than expected and very comfortable. We would definitely stay again!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The property was was easy to find and just off the freeway. Our room was much bigger than expected and very comfortable. We would definitely stay again!
10.0 / 10.0
I love how clean how friendly the staff makes you feel at home love it!
N/A
10.0 / 10.0
Everything was great . Breakfast was great too.the breakfast doesn’t look like so cheap… scrambled wetty ,wetty eggs . The had cheese omelette… it was delicious!!!
Only that one of the receptionist says that u can’t eat breakfast in the room !!! Like i’m a kid . And I paid my money . He was acting I a beg them to stay there .
10.0 / 10.0
Everything. Breakfast was as expected. Staff extremely courteous. Room exceeded expectations.
9.0 / 10.0
Clean!
I had trouble figuring out the TV.
7.0 / 10.0
Staff was friendly, beds comfortable.
Breakfast is very simple and limited in options.
Cable tv is not the best, no guide to select channels.
10.0 / 10.0
The lobby was beautiful, the room was much bigger than expected and the staff was great!
6.0 / 10.0
Due to an incoming storm, we didn't stay for breakfast. Room was comfortable, and clean.
The person checking us in was very rude. He told me my reservation was canceled because he couldn't verify my credit card number, even though it had already been verified & confirmed. When I asked if they still had a room available, he said, "Ma'am, you need to just calm down, I am trying to resolve this for you, and I can't and won't if you are all upset."
All I did when he said my reservation was cancelled was ask why and then when he told me, I said, "So, uhmm, do you have a room available for me tonight?" Even the gentlemen standing next to me, told the worker that I was VERY CALM for just being told my reservation had been cancelled.
10.0 / 10.0
Free breakfast. The bed was comfortable, and it had an indoor heated pool.
The toilet ran for a long time. It took awhile for the tv to turn on.
8.0 / 10.0
Thr location was perfect.
The property definitely needs some updating in the rooms. The cabinet that the fridge and microwave were in had broken doors, the trim was coming apart in the bathroom and the door handle to the bathroom was barely holding together. The bed was not very comfortable either.
10.0 / 10.0
The room was spacious and clean. The hot tub down in the pool was perfect! Can't go wrong with that continental breakfast either. And Rashmi at the front desk was the best. She was so friendly and helpful, letting us know about breakfast times, where to find our room and the amenities. And she remembered me from my first stay which is always nice!
There wasn't anything I didn't like but my only suggestion would be to get some type of smart TV or a TV guests can cast from their phones to. Most people stream nowadays so it's nice to be able to watch from the apps on TV.
8.0 / 10.0
Location
Needed some updates room ventilation didn’t work and it was dripping water
10.0 / 10.0
Great stay
Great stay
10.0 / 10.0
The room was clean, and the bed was comfortable. They also had a hot tub for relaxing. Great value!
The young lady at check-in started checking us in and then took a phone call and made us wait instead of putting the call on hold and finishing our check-in.
9.0 / 10.0
The front desk employees are terrific! Breakfast was quite good. Room was comfortable & clean.
I was disappointed that room service had to be requested and was available every other day but not on weekends.
10.0 / 10.0
Extremely friendly staff. They made you feel good and appreciated.
Everything was great.
7.0 / 10.0
Access
5.0 / 10.0
Staff were friendly. Location was convenient and close to fast food restaurants. Bed was comfortable.
The shower was sketchy and the toilet was very slow to flush. Other guests the floor above us were extremely loud and jumping/running past midnight. We finally called the desk and the clerk called the noisy room and put a stop to the noise so we could sleep.
4.0 / 10.0
The bed was clean and very comfortable.
The room was falling apart - the TV didn't work, the shower curtain rod was falling off the wall, the door chain was broken and unusable. The tub was dirty looking and moldy around the faucet. Overall we were very disappointed with the room and would not stay again. Also the breakfast was very disappointing.
1.0 / 10.0
Nothing
First off, when I entered my room it smelt like someone had just smoked 10 joints in there. The curtain pully was broken so in order to have privacy and close the curtain I had to use my hair clip to close it. The smoke detector was hanging off the wall. I get back from work my first night there around 9pm and there are 3 men sleeping in the stairwell, they spoke no English so I could not understand what they were saying to me after I freaked out.
Next day I get a text asking how my stay is going and I provide them with all that information. They say they will reach out, no one did.
Next night I hear a loud thump then look out my peep hole and there are 2 men listening to my door and then going back into the stairwell.
I called front desk and told them I was scared at what was going on, they said they would come and look, they never did.
I noticed also when I would come and go, if I did not pull the door shut and sometimes I would have to even mess with a metal piece in order for the door to close. I believe they are purposely letting people squat there and 301 is one of their rooms.
9.0 / 10.0
The room, staff and a very good continental breakfast
Pool area was closed. I booked looking at photos this has been a problem every place I have stayed in Novi area next year I will call and ask wherever I book if hot tub is in use before I book.
9.0 / 10.0
Breakfast was delicious and area was set up nice. Everybody was as friendly and helpful, especially the one working the breakfast area
Pool was not available
6.0 / 10.0
We stayed in the hotel to be near our intended destination. It was easily accessed with a great breakfast. There is a tiny pool and pleasant lobby area to use. Rooms are good sized and equipped.
It is in the midst of a refurbishment and at the moment looks very chaotic and messy.
Construction is difficult and mid works accept that there is disruption but there should be an element of tidying up at the end of each work day. This didn't seem to have occurred. Stairwells were still in use but full of trip hazards if discarded work materials, carpet off cuts etc.
7.0 / 10.0
Location
Dated
3.0 / 10.0
Good location, decent breakfast, indoor pool, good Wi-Fi and the water fountains with the ice machine
Second floor was not clean and the weed smell is so strong I couldn’t sleep.
There was a garbage bag in the hall wasn’t removed all my stay a whole 24 hours
5.0 / 10.0
The location was great
The property itself self needed to b a little bit cleaner and I stayed on the 4th floor they had just painted and the smell of paint was very strong
10.0 / 10.0
Everything
1.0 / 10.0
The breakfast
The carpet, shower/tub, and room was not clean. The tub had something black in the bottom and I addressed it with the staff and they did nothing !! Not even an apology. The door did not have a security lock and I didn’t rest well. The door from the side of the building was left ajar and anyone could just walk in anytime. This was the worst stay I have had here. There must be a new owner because the standards have definitely slipped. Won’t return!
9.0 / 10.0
Large quiet room, super comfortable bed with silky soft sheets and good pillows, plenty of vanity space around the sink to set toiletries, fast elevator, convenient parking, very reasonable price compared with other area lodging. Hannah and Mirshod at the front desk were super friendly and helpful.
The bathtub had a grimy-looking floor and needed a good scrubbing. The toilet seat was old and had lots of gouges out of it which appeared very unsanitary. There were no towel racks in the bathroom so the hand towel wouldn’t dry and it wasn’t possible to reuse bath towels to help the environment. The front desk will exchange towels at any time but towel racks would be more practical. Most hotels now have shampoo and body wash dispensers in the shower but this one didn't. Despite these issues there were lots of positives about our stay.
7.0 / 10.0
Good value.
The floors were all very dirty. My kids had their shoes off for a very short time and when they got in the shower, the bottom of their feet were black from dirt.
The stairwell was also very dirty and unkept.
10.0 / 10.0
It was convenient to everything. Everybody was friendly and the rooms and the facilities were stellar.
Nothing
10.0 / 10.0
The staff
10.0 / 10.0
room and hotel very clean and up to date will be staying again on our next trip!
5.0 / 10.0
Good price
It was very dirty , our room smelled
8.0 / 10.0
Clean and very comfortable. Accommodating staff.
My key stopped working at 9:30 am after breakfast. There was NO coffee left by 8:45am and it was not refilled. No eggs either.
5.0 / 10.0
The location was convenient, and the staff was friendly and polite.
The bed was overly firm and uncomfortable, and the room remained muggy throughout the stay. There appeared to be ongoing maintenance, as we noticed exposed wires coming from a socket. Additionally, we were only provided enough towels for one day.
10.0 / 10.0
Ahmad was excellent
Nothing
1.0 / 10.0
the coffee
it was disgusting and i had to do a deeper clean than i usually do. The bathroom wasn't even clean. I was also lied to about the walk in tub
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Country Inn & Suites by Radisson, Novi, MI. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Country Inn & Suites by Radisson, Novi, MI pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Country Inn & Suites by Radisson, Novi, MI?
We found 1 amenities for this rental. This includes , and business facilities.
