Extended Stay America Select Suites - Detroit - Novi - Haggerty Road





6.8Average
(97 Ratings)
"This is a good hotel with a comfortable and welcoming atmosphere. I would especially like to thank Natasha for her outstanding service—she was incredibly friendly, respectful, and made my stay feel ex..."
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Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Safe and more
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is located in Northville, within 27 miles of TCF Center and 17 miles of Detroit Golf Club. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi.
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6.8Average
(97 Ratings)
"This is a good hotel with a comfortable and welcoming atmosphere. I would especially like to thank Natasha for her outstanding service—she was incredibly friendly, respectful, and made my stay feel ex..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The staff was GREAT!!!
It was dirty, the floors were damaged, the room smelled moldy.
1.0 / 10.0
Nothing
They accepted my money for a reservation and gave my room away. So I did not stay here this night. Then they have not refunded me my money yet! And I’ve called multiple times to get my money refunded. And still no luck
10.0 / 10.0
This is a good hotel with a comfortable and welcoming atmosphere. I would especially like to thank Natasha for her outstanding service—she was incredibly friendly, respectful, and made my stay feel extra special. Her professionalism and kindness truly stood out.
Nothing in particular—everything met or exceeded my expectations.
8.0 / 10.0
Good location adjacent to my conference. Rooms were comfortable and the staff was efficient.
Room definitely needs some revisions as the decor has gotten a bit worn.
9.0 / 10.0
Everyone was nice great customer service
4.0 / 10.0
The decided they were going to service the ac units on my one morning to sleep in. So I got woke up by the staff and told them to come back later and 30 minutes later they said it’s too bad they are going to do it now. It was my one day to sleep in after a late work night and the staff was extremely rude to me about it. They could have done it in a couple hours after I was going to head to work but they didn’t care. I’ve never been treated like that somewhere I was paying to stay.
Oh, and my keys never worked at the end of the day. I have had them reset 4 times in 2 days
6.0 / 10.0
Pleasant staff
The doors are extremely heavy. Residence let the door swing shut. The walls are also very thin. So you hear doors slamming from every floor all morning long.
6.0 / 10.0
Outdated, needs major updates
Really old furnishings, paint, accommodations
1.0 / 10.0
Got to the hotel at 2:10 am after driving 9.5 hours. Called at 10pm and talked to front desk telling them that we’d be there around 3am. Front desk clerk told me it wasn’t a problem and to use the phone in the lobby and someone would check us in. Got to the hotel, after making two phone calls was told by the third party that took the call that the hotel marked us as a no show and already performed their audit and wouldn’t be giving us a room. Also, that there was no one at the property to even speak to about the issue. Was also charged for the room. After spending over a half hour on the phone I ended up having to leave and pay for another room at another hotel. Absolutely horrible service. Especially after I called ahead and we had driven so far and had to leave by 7:30 am. Very disappointed to say the least. Considering there wasn’t even an employee or manager at this site throughout the night, definitely a safety concern. I won’t book with them again.
Everything could have been better. Unfortunately, because they left us stranded in the middle of the night there isn’t much else to say at this time. Horrible horrible service.
7.0 / 10.0
Bed was small and hard
7.0 / 10.0
Kitchen area is convenient
Toilet seat wasn’t right size for the toilet was a little weird
2.0 / 10.0
in the room there was no hairdryer and coffee Machine , in the morning the 2 day I stay coffee jug was alway empty , the staff are on there phone instead looking after property
5.0 / 10.0
The location was great.
Dust and cobwebs - evidence that details were not paid attention to.
Worn out carpet.
No breakfast foods one morning.
3.0 / 10.0
The staff was friendly and the booking process was easy. I like that they allow pets and the location is close to home for unexpected power outages.
The room needs repairs and major upgrades, there was a large nasty stain on the bed skirt and crumbs on the floor. Also mouse feces was found next to the bed. We did not stay our second night that we booked.
7.0 / 10.0
The price is great! Staff is awesome! Very convenient.
There was not a functional toilet paper holder, when I went to close the bathroom door, the handle came off in my hand. the only trash was the bathroom trash.
8.0 / 10.0
I like the space of the room.
The room is kinda out dated.
5.0 / 10.0
This time it was very loud and noisy
4.0 / 10.0
Very noisy and a lot of doors slamming all night
5.0 / 10.0
Only grabbed a protein bar one morning. Never got down during servicing time.
Bathroom floor and rug had dust in the corners. Smoke alarm was just hanging down. Dead flies in the kitchen light.
8.0 / 10.0
Convenient and good price.
bed was hard as a rock. bathroom ceiling looked like someone was smoking in there.
1.0 / 10.0
I did not stay there and canceled my reservations at the front desk
The place was a dump and I can’t get thru to anyone on booking.com
4.0 / 10.0
Nothing
Hotel had no ice maker ...counter was chipped... advertise breakfast.stale muffin and.a breakfast bar was all there was .and outmeal... hotel could have been cleaner..way over priced for what i got ..i stayed at extended day in Westlake oh...day and night difference.. very dissatisfied
3.0 / 10.0
Location
First room wasn't clean. Room didn't match what I reserved. Breakfast included in the price was a muffin and instant oatmeal.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Select Suites - Detroit - Novi - Haggerty Road. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
