Wyndham Garden at Niagara Falls





6.8Average
(2,099 Ratings)
"Everything was top, Great place for visiting the Niagara falls"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
This property is centrally located in the Niagara Falls attraction and entertainment district. It is a 5 minutes' walk to Niagara Falls State Park and Seneca Niagara Resort & Casino.
Business facilities
Golf course (within 2 mi)
Concierge services
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6.8Average
(2,099 Ratings)
"Everything was top, Great place for visiting the Niagara falls"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
I liked how clean the room was
Staff were not friendly, they looked annoyed you were there. Starbucks did not take Tap and asked to write my card number down (not safe). In addition ,they put a hockey team in our floor. The kids were in the hallway playing and screaming. Will not stay here again!
5.0 / 10.0
The location was perfect, price for hotel was fair,and the staff were great , the drinks at the lobby was also priced fairly.
Parking not the best so far from all the hotel we have been to, sadly
6.0 / 10.0
Nice
Heated pool
4.0 / 10.0
I have not received my deposit back, and I’m very upset. I booked another room and received that deposit the day we checked out. Why and mmm I not getting the other deposit?
The restaurant was closed, this should have been told to us when we booked for those dates.
9.0 / 10.0
The room is exceptional, very clean and spacious, comfortable bed and vibes. And this time there was actual hot water!!!!
You could tell the check in staff was new so check in took a little bit of time. There is a Starbucks and bar area in the lobby however both were closed the whole time I was there which was disappointing
9.0 / 10.0
Nice
Nothing
6.0 / 10.0
Newly renovated, the rooms are quite big and the staff are friendly. The beds are comfy and toilets are clean. Just next to the border.
No breakfast options, parking is kinda expensive at $20.
10.0 / 10.0
Everything was top, Great place for visiting the Niagara falls
Nothing to say
9.0 / 10.0
Location
Understaffed front desk
1.0 / 10.0
Nothing at all
They don’t care about customers,
I informed them for house keeping,
And nothing happened
They ignore the request. Like we don’t exist there, i complaint about it also, they said house keep not available at this time, and hotel manager is also not available,
1.0 / 10.0
Nothing
This is the right place if you are chasing the worst check in experience in your life! This place is a joke. Just go straight to the Canadian side if you could. The receptionist gave us the wrong room keys and gave us attitude as if that’s our fault when we addressed such a simple issue. She won’t stop murmuring and complaining when we asked to grab our luggage from the storage room. She let us grab the bags by ourselves without checking our bag tags which means anyone can access the storage room and our bags aren’t safe in there. The cleanliness of our room is beyond average and we had 2 shampoo instead of a body wash and a shampoo in our bathroom. Can’t believe this is Wyndham hotel. They need to be serious about managing this place and fire people who don’t even want to work there!
5.0 / 10.0
The bed was very comfortable. Desk and concierge were very helpful.
There were no safety bars in the shower; floor got very wet with the shower - dangerous; no towel rack near the shower; no space on sink to set items; no hook to hang toiletry case; refrigerator did not work; the restaurant was ill supplied, we asked for fruit salad at breakfast and were handed an unpeeled, uncut orange; restaurant was not clean. I have an extensive hotel background and was not impressed. I feel the photos and information provided on your site was overstated.
10.0 / 10.0
The location was within walking distance to the falls. Parking lot above and below 1st floor. Lower lot was VERY well lit and felt safe.
The free guest laundry room only has 1 washer and dryer. The dryer didn’t work.
The fridge in the room was EXTREMELY SMALL
8.0 / 10.0
Was good. Stayed on 6th floor as well as it being next to the “Rainbow Bridge access point”
Carpet in Hallway needs replacing also the mattress closest to wall by bathroom dips down well used compared to where my legs had been when trying to sleep in room 615. My Son had no issues with his. It’s still being under construction so they are doing their best. Looks great on the main floor
8.0 / 10.0
Location to the Falls is great as well as location to shopping area is great. Had a few food choices outside of the bar (on site of hotel, the bartenders were really personable, and food was really good (grilled cheese was tasty) Great job!!!). Donatello’s pizza totally awesome, you guys should promote them more…amazing pizza and garlic bread.
Bed was firm and just how Iike it, other people may not like it, but I loved it!
The room had a very, very strong cleaning smell that took 2 days to go away. The room set up was a bit off with the TV so far from the bed, but the desk below the TV made it easier.
4.0 / 10.0
Very dated hotel. Just really weird decorations and very musty. Night clerk was very nice.
7.0 / 10.0
The location is amazing if your room faces the front.
I had to ask for a room change because we got the room on the first floor next to the ventilation outside. The bed was shaking and the the whole room smelled like gas, it was terrifying. They changed immediately for another, thank you. (That room should not be used)
8.0 / 10.0
The location. This was super close to Niagara Falls.
The lobby was always full of loud people and kids. It seemed like it was the same people lingering every time we passed through.
7.0 / 10.0
Busy hotel , excellent location for exploring - very central
Reception & bar staff weren’t the friendliest - hotel needs renovating inside
10.0 / 10.0
The hotel is 6-10 minutes walk from the Niagara Falls. Very big and comfortable rooms. We could check-in earlier than the official check-in time, thanks a lot to the staff!
I cannot say anything negative.
2.0 / 10.0
No breakfast
1.0 / 10.0
Location
Staff. if I could give it a zero star, I would. When we used the guest laundry, the dryer ruined at least 12 of
Our garments. When we reported it, the staff didn’t seem to give a damn. I gave feedback on the hotel website, and still haven’t had a response. Don’t stay here if you would like any kind of service from staff.
7.0 / 10.0
Walkable to everything!
Our room was not very clean
9.0 / 10.0
Great service. Attentiveness of staff. Very clean rooms. Proximity to attractions. The bar and coffee shop downstairs were fun and convenient to visit.
The only thing we didn't like has nothing to do within the hotel or service. The outdoor appearance to the 1st Street side of the hotel could be in better shape to make it more attractive to passersby. It looked run down and unkempt.
1.0 / 10.0
Parking, and the staff
Melted plugs on the night table, and bathroom. Sink handle would not stay up, door hiding the fridge broken, fridge sounded like a plane every time it cycled. The matress, only 4 inch thick, my butt went right thru to the box spring. Rugs in the whole facility were old and dirty.
4.0 / 10.0
Beds were done over almost on the floor when you sat down, The workers were uninterested with customers, rather eat there meals and private Tel. on the front desk, No interest to answer question.
1.0 / 10.0
Location
The entire place was filthy
5.0 / 10.0
did not have breakfast unless you pay for it at the facility
parking should be for hotel guests not just people going to view the falls and are not staying there taking up valuable parking
hotel did not do a linen replacement so you had to reuse towels
8.0 / 10.0
Parking was difficult
1.0 / 10.0
Just near to Niagara fall
No cleaning done by house keeping . Smoking zone is right on door very uncomfortable for family with kids.
4.0 / 10.0
The rooms were comfortable enough
Location is awkward. There weren’t any nice restaurants that were within walking distance. The dining room had poor service. We were ignored to even put in our order, and the food took forever to get to us. We weren’t served water or silverware. But dinner and breakfast were a bust for the cost of over $300 a night of a room. I expect a whole lot more.
1.0 / 10.0
It was terrible and very dirty
Bad location, dirty, overpriced.
3.0 / 10.0
Good location. Close to the state park.
Parking was full on aboveground and underground facility. Unfriendly service/ reception desk at arrival. No room services/ daily cleaning performed. Clean towels not delivered after requested from reception. Room telephone not working. Windows were extremely dirty creating minimal visibility. Room carpets with slight dampness and questionable cleanliness.
2.0 / 10.0
Evan at the front desk was extremely polite & helpful! He deserves a bonus! Location was about as close as you can get to the Falls. The staff in the bar & restaurant were great! Food was very good.
The bedspread had blood stains!!! Evan was kind enough to give us a room & parking credit. So the maids had to makeup the room after our 1st night. But they took a large, colorful tote bag we'd gotten from shopping in Georgia, a heavy duty plastic bag we used for ice & my frickin shower cap!!!!! Outrageous!!! Evan tried to find out what happened; & offered to mail it to us if it was found. Above & beyond! He was mortified!
10.0 / 10.0
Staff was very friendly and informative. King suite exceeded our expectations in regards to cleanliness and comfort. If we are ever in the area again, we would definitely stay again. Location was great for walking to the falls.
The pool room was too hot. Wasn't able to enjoy the pool.
7.0 / 10.0
Great location. Good room size. Basic amenities and no breakfast but plenty of Indian food options in the vicinity.
Overall, great value for money.
No breakfast option. No water refill stations
4.0 / 10.0
Proximity to the state park and falls
The property has many amenities listed that were unavailable. The food was overpriced and low quality. The Starbucks was not even open on Sunday, neither was the restaurant/bar. The pool was decent, but there were cones set up blocking off a section- this could be a hazard. Parking was terrible!!! Half of the parking garage was blocked off- there were people standing outside of the doors pretending to be workers and directing anyone to park in handicap parking. There was no ‘casino’ in the hotel as listed in the amenities. There are many area of the hotel which are blocked off, but with no signs of repairs being completed. The staff was not friendly. In the room, the air conditioner made a horrible sound every time it ran as well as the shower head.
2.0 / 10.0
The view
The parking poor parking not enough parking above ground
7.0 / 10.0
Location
Breakfast cutoff was to early for people on Vacation
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Wyndham Garden at Niagara Falls. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Wyndham Garden at Niagara Falls pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Wyndham Garden at Niagara Falls?
We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.
