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Quality Hotel & Suites At The Falls

Indoor spa tub

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

In-room safe, desk, blackout drapes, iron/ironing board

In-room safe, desk, blackout drapes, iron/ironing board

6.8Average

(1,586 Ratings)

"Staff was courteous. I didn't get the guys name but he worked the night shift that Saturday i stayed. They gave me room for the 1st floor when they saw i had a dog which was great cuz my mom was also ..."

Angel

Don't miss out! Price and availability may change

6.8 / 10.0

Average(1,586 Ratings)

Hotel in Niagara Falls, NY

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Hotel with 2 restaurants, steps from Old Falls Street
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking.
Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.

Amenities at Quality Hotel & Suites At The Falls

Restaurant

Map of Niagara Falls, NY

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

6.8Average

(1,586 Ratings)

"Staff was courteous. I didn't get the guys name but he worked the night shift that Saturday i stayed. They gave me room for the 1st floor when they saw i had a dog which was great cuz my mom was also ..."

Angel

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(1,586 Ratings)

Hotel in Niagara Falls, NY

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of Niagara Falls, NY

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

About this hotel

Hotel with 2 restaurants, steps from Old Falls Street
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking.
Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

6.8 / 10.0

Average(1,586 Ratings)

1.0 / 10.0

Our 1st room was dirty, bed had dirt all in the sheets, fridge was hot and smelled and key didnt work l, housekeeping had to let us in. 2nd room was ok but extremely dated. Left at 7am for an event and asked the front desk to refresh with new towels, came back and keys didnt work again, had to go down to front desk to get new keys. Got into room and no one had been there to refresh towels as we asked. We tried the breakfast on day 1, there right at 7am and the eggs were cold, sausage was rubbery and all breads were hard and drinks were not filled. Very disappointing stay for sure!

4.0 / 10.0

Friendly, helpful staff, onsite pizzeria for late evening pizza. Clean room.

4.0 / 10.0

Wish the bar and pool.had been open

5.0 / 10.0

Very clean,friendly staff,everything perfect,on point. Love Quality inn Hotel and Suites

4.0 / 10.0

Not a bad experience, stayed one night. Booked a single queen and they put us in a double queen but they felt like double beds. The front desk guy, Gabe was SOOOO nice and did an amazing job. Definitely was the highlight of the stay. The hotel overall was much nicer outside the room but we for stay in the pet Devon which might be why. Very close top the falls. Would stay again.

2.0 / 10.0

The staff was fine. The room was old. The heater when it came on sounded like a plane landed. No wash cloths in the room. The breakfast in the morning had hardly anything. No toast or waffles or orange juice. Some fruit and cereal.I would not stay there again.

5.0 / 10.0

Everything was great. Clean room, beautiful lobby,staff was great!!!

2.0 / 10.0

I have stayed at this hotel 6 times before and found it fantastic. This time the room was run down, stains in carpet, chip in tub, tub did not hold water. Pool and hot tub were out of order( I was told by staff it was out of order for a while and would be broken down for another few weeks). we asked for a room near the Elevator, was told it was possible, but our room was 3/4 way down the hall

1.0 / 10.0

Me and my family booked this hotel specifically so the kids had a pool and a hot tub to play in I called the hotel before booking and asked if their pool was up and running they said yes it's year around at check and I asked about the pool and they said it was being drained for the season

3.0 / 10.0

Room had no toilet paper when we arrived. Had to wait 10-15 minutes for someone to come to front desk to check in. Gate would not open.

8.0 / 10.0

The staff were friendly and helpful, it was great to be so close to the Falls! Having access to a pet-friendly hotel made our trip possible. Thank you!

8.0 / 10.0

Breakfast did not disappoint But attendants not too helpful some tables was dirty I did not see housekeepers but thanks God that I don't like them in my room anyway Water and coffe very good and at all the time Reception people very friendly Overall a good place to stay

10.0 / 10.0

Staff was courteous. I didn't get the guys name but he worked the night shift that Saturday i stayed. They gave me room for the 1st floor when they saw i had a dog which was great cuz my mom was also with me but she was in a wheel chair. Weirdly the only way to get up there was a 8 flight step. They got working saw this and gave us room on the 2nd floor. Glad they had a extra room available. And thank you to the guy that helped.

6.0 / 10.0

Not of the above.

2.0 / 10.0

The room had no hand soap or lotion in it. The bathroom was very dirty and I had to clean it myself before my grandchildren used it. The refrigerator did not work. Also I called the day before to make sure the pool was working and they told me yes, but when I got there it had been down for a few days.

3.0 / 10.0

The room was clean but not in good condition, there were stains on the carpet and on one of the beddings. The front lobby staff were courteous but other than a couple who were warm & friendly, rest were apathetic. The breakfast staff on the other hand were very warm, friendly and helpful.

2.0 / 10.0

Terrible hotel experience. Selected this hotel because it had a pool and hot tub. Only after booking I was told I had to pay $20 per night to park. At check-in find out the pool was not functioning. This really sucked as it was the reason I booked this hotel & convinced my 10 year old to take the 7 1/2 hour 1-way drive for my business trip. The ice machine didn’t work all 3 days. The bathroom design was ridiculous—someone added a glass shower door that opens on the wrong side, so you can’t turn on the water without stepping in and getting soaked with cold water. The towels are next to the glass over the toilet, with no hooks near the shower opening. Late on the 2nd night there was no available parking. They didn't tell me I had to park 2 blocks away... and when I brought the ticket to get validated the machine that does that was broken. I was woken by a loud drip drip drip on the ceiling tiles near the window. Woke up and water poured in to the bay window. Went to the desk in the morning to get my parking ticket validated so I could get my car out, and it still wasn't working. Told to press intercom, but nobody answered, finally backed out to a different gate where I finally got out and ended this nightmare visit. Things break... I get it. But this hotel is in such total disrepair, & no way I believe that the pool pump had just gone down... making the whole thing false advertising and ruining my trip. I have traveled a lot, and no hotel has ever angered me more than this one.

2.0 / 10.0

.

4.0 / 10.0

Pro: The breakfast was good quantity. Near to most of the activities. Con: The main door did not close completely. Booked 2 Queen lbed but got 1 King bed with Sofa. smoke smell in corridor

6.0 / 10.0

The bar was closed….. it was advertised that it was open, but it was closed down. The breakfast was just make your own waffles with yogurt. They stated that the breakfast was exclusive meaning that there was gonna be more than just waffles, cereal, and yogurt.

2.0 / 10.0

On the time we checked in, we found out the swimming pool was broken.

6.0 / 10.0

The Pool has a lot of Chlorine in it :(

2.0 / 10.0

Pool at hot tub broken. Hotel outdated and in very poor condition. The fire alarm kept going off for “burnt popcorn” on the 4th floor. After our 4th time awoken, we left the hotel for a different one. Nicole was very rude and shouting at customers who wanted to leave. I’d like a refund.

10.0 / 10.0

Clean room and very close to all the attractions

4.0 / 10.0

Front desk staff upon arriving was rude. The amount being charge exceeded the amount a was quoted by $180. I requested a bathtub and did not get a room with one. The :restaurant" was not what I expected. It was a takeout area with table. THe lounge and gift shop were closed most of the time. THe location was great.

2.0 / 10.0

I booked and paid for a King Suite. Site said pet friendly-pay $30 per fee at the hotel. When I went to check in I was told I could only have a regular Queen room because they don’t allow pets in the suites or King rooms. I will talk to the manager today about a refund for the downgrade to our room. The pool was closed.

1.0 / 10.0

Leaks in roof water comes in. Was moved multiple times to different rooms and they all leak water when it rains

8.0 / 10.0

Great location to visit the falls. Good values. Basic room

5.0 / 10.0

Very clean, Comfortable beds, kind staff.

6.0 / 10.0

The pool is outdated and barely clean, the staff during the day was rude when we arrived the young lady seemed to be upset for something however the guys in the afternoon where very helpful and nice. The room is just fine to spend one night. This is my third visit to NF and this has been the worst hotel I’ve stayed here, better options around for little more.

4.0 / 10.0

Booked for one night. Lobby looks great however inside of the hotel is way different, corridor condition is bad ripped out wires missing panels absence of lighting , or room front door doesn’t close properly, bathroom door closed once and broke off. Window well is falling out. Some pills laying around the room on the floor. Bed was nice and clean . Good wi fi .

3.0 / 10.0

1st floor room....required climbing 6-10 steps with luggage, no elevator. Trash compactor right outside our window so got an early morning 4am wake up. Convenient to falls, area is sadly rundown. Hint, walk across the rainbow bridge (2 blocks away) to Canada for a much better view.

2.0 / 10.0

Very dirty, no breakfast, very filthy

2.0 / 10.0

*

6.0 / 10.0

The breakfast its little no eggs no ham.

8.0 / 10.0

The location is good for going to the falls!

2.0 / 10.0

No. Out of beer on draft, poor wine selection. Carpet and over all area messy and dirty looking.

8.0 / 10.0

We were able to get a restful sleep after a long day. 🙂

4.0 / 10.0

They only make up the room every three days. Breakfast is very limited. But the staff were friendly.

4.0 / 10.0

Was ok

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Quality Hotel & Suites At The Falls. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Quality Hotel & Suites At The Falls pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Hotel & Suites At The Falls?

We found 1 amenities for this rental. This includes , and restaurant.

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