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Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Located in Indianapolis, 4 miles from Indianapolis Motor Speedway, Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area by IHG provides accommodations with a fitness center, free private parking and a shared lounge.
Amenities at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area by IHG
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located in Indianapolis, 4 miles from Indianapolis Motor Speedway, Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area by IHG provides accommodations with a fitness center, free private parking and a shared lounge.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.6 / 10.0
Good(189 Ratings)
100% verified reviews
6.0 / 10.0
Should have picked a different hotel.
Location
Pull out mattress in the couch was so bad you could feel every single spring. We requested more pillows and they were never brought. Pool was closed and we were not notified upon check in. Then they reopened the pool but what’s the point of the broken hot tub???
9.0 / 10.0
Very nice comfortable stay.
Front desk personnel
Facilities attractive and very clean.
Good breakfast.
No hot tub even though there was a picture of one on website.
10.0 / 10.0
Very good staff & pleasant stay
The staff was sooooo sweet! Very accommodating. Told me that this was a good area and I felt safe.
very few food places near by but there is a Sam's next door.
10.0 / 10.0
Short but comfortable.
Breakfast was very good. Lady was always refilling food and working very hard to accommodate.
Ice machines on every floor.
8.0 / 10.0
I would stay again. Same accommodations but lower price than where I stayed two yrs ago 120’ apart.
Parking - tight. I always found a spot to park but I believe some didn’t close
4.0 / 10.0
I will choose a different hotel next time
The bed was nice
The elevator was dirty sticky floors
8.0 / 10.0
Love it and will definitely stay here again!
It was very clean and the night desk lady was super sweet and I just love her! Don’t remember her name ( sweet older woman) but she deserves a raise!
Loved everything except the pillows were too soft. When you lay on them, your head goes straight to the bed. Everything else was great!!
10.0 / 10.0
Stay was super we would definitely stay at this property again
Breakfast was very good selection of items was vey generous
Parking could have been a little better (less congestion)
8.0 / 10.0
If I have to stay in Indianapolis..
Tracy was so kind the evening of our stay. I usually know amenities and properties far before we travel but on this unexpected trip I had a lot of last minute questions and she had the patience and answers for all of it. All of the staff we interacted with were incredible! That's refreshing. Other pros, the king suite gives a nice privacy option and breakfast is better than good enough!!
The parking lot at this location is merged with multiple hotels and the spots are awkward. I parked next to a vehicle with flat tires and a rotten smell. I assume people live at the motel near the property. Only the smell bothered me, and it had zero impact on our safety or stay, but it is probably off putting to others.
10.0 / 10.0
Comfy Clean Rooms and Friendly staff
Friendly staff They seemed happy at their job. No carpet in room. Great breakfast and nice size room
Nothing
10.0 / 10.0
Nice staff
Cleanness
Nothing
4.0 / 10.0
I picked this hotel just for the pool so very disappointed.
The pool was closed with no notice on booking.com or posted during check in
1.0 / 10.0
Awful, cruel customer service
We arrived to find out there was no pool, which was not indicated online or anywhere on our booking details. We had brought our children to stay and use the pool so we could make it to an appointment at Riley’s the next morning. The front desk discussed this, and after reviewing the websites lack of notice about the pool, advised that they would refund my stay so that we could find another hotel with pool services. They stated the manager would approve the refund on the next business day and gave me a confirmation #. When I called later, I was told by the “assistant manager acting as the manager because she was out on bedrest” she said she would absolutely not refund it and asked for a description of the front desk workers, then told me nobody by that description works here. She raised her voice with me and continued to belittle my complaint suggesting that I was lying about the description of the workers? I am completely baffled by the unprofessionalism I encountered. I remained pleasant and simply stated the exact scenario that happened and this assistant manager because hateful and just…. Dismissed me. I’m still just speechless as to her continuing to insist “nobody works here by that description” as if that was even relevant, I hadn’t filed a complaint against either of them. I would have just stayed the night without the pool had I not been assured my stay would be refunded. Now I am out the cost of TWO hotels and feeling even worse after my conversation with this person, who could not even direct me to where I could speak to literally anyone more respectful than herself.
1.0 / 10.0
Mean staff, bad service.
Nothing.
Pool was closed, tried to cancel but Jess would not let us. She was extremely rude and refused to budge.
Still working with booking.com on a refund.
10.0 / 10.0
Accommodations were outstanding
Friendly staff
Clean
9.0 / 10.0
Comfortable and close to airport
Beds
Hot didn’t work
7.0 / 10.0
Good
Pool was out of service. We picked a pool specifically with a pool due to have teens with us.
8.0 / 10.0
Very good
We really liked that the room was newly remodeled! I really liked the colors and that there is no carpet. I liked that I could get ready at the sink while my sister took a shower and vice versa.
The room that the toilet and shower are in is really too small. If either of us was a larger person, the room would be too small. The microwave door seemed to stick as it was hard to open.
5.0 / 10.0
Passable
The staff was nice and the room was clean.
They were remodeling while we were there. The room was nice but the only reason that i booked a $200+ room with them is because they stated the rooms have jacuzzi tubs. They did NOT. Apparently all tubs were removed during remodeling and replaced with showers. The breakfast was mediocre at best. Served cold bagels and raw bread with no way to heat up or toast them. The staff was friendly but I would have booked elsewhere for much less had I known about the lack of tubs. Also, the room was lacking simple things like a coffee table in front of the couch. Why have a huge room with a kitchenette but no where to sit and eat?
8.0 / 10.0
Good for what I needed but probably won’t stay again
Good for what I needed, the staff was great and one guy just gave me what I was trying to purchase from the little food section.
The bed wasn’t very comfortable and the parking lot as horrible if you didn’t park early. I didn’t like that the parking lot was shared with the Motel 6 because there were some shady people at the Motel 6 just hanging in the parking lot
10.0 / 10.0
Wonderful stay. Staff was great.
Great updated clean property.
9.0 / 10.0
Superb
good location for concert at 8 Second Saloon
1.0 / 10.0
Horrible!
I paid extra for a king bed and got two queens. We got there at about 1pm and was told our room wouldn’t be ready for another 2 hours!!! And our concert started soon! Then once in the room there was a big puddle of who knows what on the carpet. There were drinks and food in the tiny fridge and makeup and stains all over the towels.
2.0 / 10.0
Very poor
At first was excited to celebrate 40yrs with my wonderful wife glad to have booked a room that was to have amenities and a close location to our planned event and much needed alone time.
Room was rough around the edges upon arrival the tub was very dingy and counter top was also broken down on 1 side (still tried to stay positive) after cleaning out the tub and filling it up found out it didn't work contacted hotel desk to see about another room none available was going to leave told by desk associate we would receive a refund and go ahead and stay on Them for free.. next morning new person at desk says they have no record or notes on the room I've heard nothing and received zero refund... Very upsetting being let down by Holiday Inn Express and treated as if satisfaction wasn't important at a premium rate . Will NOT ever go back
5.0 / 10.0
Not worth the cost
Had a place to sleep
The building is falling apart looks very torn down and like they just slapped paint over issue areas. Looks like water damage in many areas after staying there my nose is running like crazy makes me wonder if mold is growing. Went to see about the pool around 1040 and it wouldn't allow me in tried with my card several times....that is what my daughter wanted to do.
1.0 / 10.0
stayed for 2 hours and left . pool was so cold kids couldn’t swim and they had no working cable.
staff were rude and they advertised a heated pool and hot tub . was 60 deg in the pool area and pool water was about the same
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area by IHG. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area by IHG?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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