Hampton Inn Pittsburgh Greentree





7.7Good
(231 Ratings)
"Everything!"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located in Pennsylvania, this hotel is 12 miles from the Pittsburgh Zoo & PPG Aquarium. All rooms with free Wi-Fi and cable TV.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Accessible Parking
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(231 Ratings)
"Everything!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything!
Still waiting on the 45.05 to go back into my account but understand it can take a while! Thank you! You guys are awesome
8.0 / 10.0
Everything was
4.0 / 10.0
Staff was good. The front desk clerk Rochelle was excellent.
Attention to detail in the room by housekeeping was problematic. There was no shampoo or conditioner, or tissues. We stayed for two nights, and housekeeping never visited. To restock. We had to go to the front desk for supplies. The mattresses were uncomfortable as were the pillows, and both should be replaced. Climate control in the room ranged all night from either very warm to very cold and did not keep the room a steady temperature.
10.0 / 10.0
Very clean. Water fountain in lobby drained slow but was spotless. Cleaning is for sure important at this place. Breakfast was great!
Tub had some pealing to it. Acceptable but getting close to needing refreshed.
10.0 / 10.0
Breakfast was great, staff were very friendly, room was very clean
Great location and very short distance from where I wanted to go
3.0 / 10.0
I was down graded on my room. My bathroom was not clean at all. I did take photos. Just very disappointed in the overall experience. I feel I should’ve received a little money off due to the down grade and my room not being clean.
8.0 / 10.0
Inside the Building was much nicer than the Photos of property you could do a better job of the presentation in the add.
I was also surprised how much closer to downtown we were than what I expected.
The unmarked road leading to the property when we returned at night.
9.0 / 10.0
Great breakfast and coffee.
9.0 / 10.0
I always enjoy Hampton;s breakfasts. The staff kindly prepares turkey sausage for me when I make a request because I avoid eating pork.
The commode is too low and at times it did not work.
9.0 / 10.0
The staff was very nice and helpful. The breakfast was good.
The toilet in our room was so low to the ground that we found it very had to get off the toilet but in my Brothers room it was not that low.
7.0 / 10.0
Breakfast was good. Many options.
Odd smell on floor we were on. Same with main floor
8.0 / 10.0
As expected. For a one night stay, the location is close to green tree road and few minutes drive to downtown and scenic view and the tram.
Decent bfast to get us on the road quickly in the morinng.
There was construction during our stay- so we could hear the noise of the machinery in the morning.
8.0 / 10.0
plasticware was out of stock for breakfast
9.0 / 10.0
Staff was very friendly .. we had a problem in our room Management had it fixed very quickly and promptly
I wish the pillows were a little stiffer they were extremely soft I know it's sounds weird but I say that but it was hard to get support to sleep..
7.0 / 10.0
Great value. Breakfast included.
Pet fee very reasonable compared to most.
Staff is very friendly.
10 minutes from center city.
Pool was dirty. Parking fee? For what? Not a center city location, and doesn’t look like any repairs are planed or anything has changed in years.
Always seem to run out of breakfast items, like coffee. They replenish though if asked or eventually.
I don’t blame them. Pittsburgh doesn’t do food well on any level unless a food chain in my experience there. I have been going for years.
Pool needs a vacuum and a scrub. July 4th weekend, should have been ready.
8.0 / 10.0
Staff was very accommodating and helpful
Mold on bathtub spout and shower head. A little scrub and it’d probably come off!
Also, having to pay $4 to park ????? This hotel is up a hillside with nothing else around. Why charge a fee to park
8.0 / 10.0
It was close to st Clair hospital
The WiFi was horrible
8.0 / 10.0
I liked how nice and clean everything was kept.
The only issue we had was our tv was missing the remote
3.0 / 10.0
Room small, towels small
Small rooms, not clean, small not enough towels
9.0 / 10.0
Very friendly staff, seemed very knowledgeable about system and things going on in the area. Everything was quick and easy.
We felt the pillows gave little to no support. We believe it would be helpful to offer a firm pillow and the ones you currently use.
5.0 / 10.0
Breakfast was decent. Room nice and large.
Hotel was off the beat in path, very isolated. Bed sheets had holes, sheet barely fit the bed which was uncomfortable. No face clothes in the room. Disappointed for being a Hampton inn.
10.0 / 10.0
Exceptional staff, very accommodating!!!
9.0 / 10.0
Location. Breakfast. Good rooms.
Everything was great except our body wash, etc., were empty.
8.0 / 10.0
Friendly front desk. Good breakfast. Quiet.
The road leading into the property needs work. Not inviting at all
5.0 / 10.0
Everything was good. The only crazy thing is that it was 12 am and other guests were pounding walls, hitting my door, slamming their door and screaming. I could not sleep that night. I was afraid for a moment. Called several times to the front desk.
The 2nd night went much better than the first. The location is good, however i did not see any restaurants nearby that I could go to. That is the only downside.
The room was clean; in general, I would stay here again for short stays!
8.0 / 10.0
The beds and pillows were extremely comfortable
It’s in a weird location and the bathroom could have been cleaned a lot better then it was
10.0 / 10.0
Location
Room set up
Cleanliness
The fact that a lot of other people were staying there, shows that it is a well known place.
Not enough room to eat breakfast in the lobby.
I stood over the entrance table to eat
3.0 / 10.0
Only one staff to check in multiple people. Long wait process. When we finally got a room, AC didn’t work. Front desk said she didn’t have time to look at it, so moved to a double queen instead of a king room which I had. Room and towels were dirty. Shower leaked all during stay. At breakfast, staff was not friendly and complained about her job. Whole hotel in despair and in need of updating
6.0 / 10.0
Location
Either tv or WiFi kept going out, would be watching something and the tv would go out every 20 mins and would have to find everything all over again
1.0 / 10.0
Location for Pitt graduation
Our first night, while asleep in our beds, other guests unlocked and entered our room. Luckily, we had it latched on the inside, so they couldn't get all the way in. They apologized and said they were given that room/key at the desk at check-in. I called down to the front desk, and they claimed they were showing no one in our room and that we were not actually checked in. We checked in at 2:45 that afternoon and were given keys to that room. Somehow our check-in wasn't processed completely and the room was then given to other guests. This was frightening, and entirely unacceptable. The potential implications of this kind of mistake are awful from a safety and security perspective. We could not understand how such a thing could possibly have taken place. The desk said it was an "honest mistake and they were sorry." One desk person claimed there were new people working there who must have made a mistake. There was some claim that we would receive some kind of rewards points, but at checkout, the desk person didn't know anything about that and said someone would be in contact with us. An incredibly unsettling, disappointing experience.
8.0 / 10.0
Didn't eat breakfast.
Being told it was okay for a late 2 p.m. checkout and then being called at 11:30 a.m. and being told we were to be checked out then. I was still at my appointment when my sister called and said we were supposed to be checked out. She explained to him it had been okayed for us to check out later, and he said we don't do that here. She said to him we weren't back yet, he told her they were busy and she could wait in the lobby. We had 2 small dogs with us! There needs to be better communication between employees about checkout times. That really put a sour taste in my mouth! Not sure that we will stay there again! Don't tell me one thing and turn around and tell me something else. Not good business! I booked the hotel, not Mark!
1.0 / 10.0
Area
They didn’t give me back my deposit not sure why
10.0 / 10.0
Clean and friendly environment and staff was excellent, and I enjoyed the breakfast
Location for me because of traffic and construction
10.0 / 10.0
Clean. Quiet. Staff was friendly. Free breakfast was delicious.
4.0 / 10.0
The location is great, not too far of a drive from anywhere we wanted to check out. The employees were also very welcoming and sweet. They did their best to make sure we had everything we needed.
The breakfast was nice too, they had delicious pastries!
I read through so many positive reviews of this place that I thought I would reserve a room for an upcoming trip. Unfortunately it did not meet my expectations at all.
The room we received was dirty. The carpet had patches of dried food stuck on it, and the bedding had stains.
The pool was also dirty. It's an outdoor pool, so it's natural for it to collect leaves and dirt, but it looked like it hadn't been cared for in weeks. There were spots of algae on the walls of it, dead bugs, leaves, and a large amount of dirt floating around.
The vending machine on our floor was also broken, but thankfully the lady at the front desk kindly gave us free bottles of water.
The Wi-Fi didn't work either. Anytime you would try to sign in, it would give a big error notification. Talked to the front desk about it, but they couldn't get it to work.
Overall I was very disappointed with my stay, and wouldn't recommend it.
9.0 / 10.0
The rooms were clean. Breakfast was hot and good. Very well stocked breakfast area. Staff were friendly.
We had two hotel rooms. One didn't have shower gel. And the other didn't have hand soap. No extra toilet paper either.
6.0 / 10.0
Nice staff. Ok accommodations and convenient location.
No towels clean and ready at times. Air conditioning broken. Could not adjust temp. They lost water third night. Had to go through third party for refund.
1.0 / 10.0
This place was all fine breakfast was really really good the elderly lady that was doing the breakfast with a little Stern and very territorial of her dining room but other than that the breakfast was fine
During my stay this room was $200 a night and I was not allowed to watch TV because they had a broken part that apparently they ordered and were was waiting on delivery well it did not get delivered so every time I tried to watch a movie or a show you could watch it for 6 minutes and it would bleep out for four bleep back in for 5 minutes bleep out for five it was super annoying I asked for a credit but because I booked on booking.com I was not able to get a credit I believe they should have give me gas card or free meal or something the hotel should have did something about that TV that was totally a deal breaker for me because what else do you have to do in a hotel besides watch TV I will never stay here again
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton Inn Pittsburgh Greentree. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn Pittsburgh Greentree. Enjoy the water!
Is Hampton Inn Pittsburgh Greentree pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hampton Inn Pittsburgh Greentree?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
