Residence Inn Pittsburgh North Shore





7.8Good
(702 Ratings)
"The location an the facility"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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This hotel is within a 5 minute drive of central Pittsburgh and 4 miles from the Carnegie Museum of Art. The hotel offers an indoor pool and suites with a full kitchen.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(702 Ratings)
"The location an the facility"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
Downtown, walking distance to many attractions
The advertised pool was drained! The room had a very unacceptable pull out sofa not sufficient for two adults to sleep on. No one would help us cancel our second two nights so we could book somewhere else with a working pool and two real beds. Something that looked like decal matter on the picture frame above the toilet
3.0 / 10.0
No hot water
Pool was closed
Front desk never answers phone during night
10.0 / 10.0
The location an the facility
N/A
5.0 / 10.0
It is close proximity to all of the fun things to do on the north shore.
The pool was closed.
10.0 / 10.0
Location
Nothing
6.0 / 10.0
Room was a great size, well appointed and had everything you need in the kitchenette.
There were no USB ports for charging devices, except the one on the TV. The alarm clock was so old you couldn't set the alarm and there was an iPod dock on it. The utensils in the cooking drawer were very dusty, luckily we didn't need them. I also was not aware we would have to pay an extra $27 per night to park on site.
8.0 / 10.0
It was close to the stadium and all the restaurants and stores. I liked the room it was very clean with all the things I like to have in my room. Fully furnished with everything fridge, stove microwave etc. We even had breakfast in the morning.
I didn’t like we had to pay for parking. And o didn’t like that I believe someone try to come in my room bedroom it was time to check out before 11am.
4.0 / 10.0
It was a convenient walk close to where we needed to be
The hotel hand towels that were rolled up in "cubbies" in bathroom, had dark strands of knotted hairs rolled into the towels...Gross!! Have pictures...rug very outdated. Had DUCT TAPE IN shape of a square in front of couch. Seat cushions on couch had a small hole..I have pictures
9.0 / 10.0
The room was huge, clean and beautiful. Breakfast was good, not great.
The location is great for going to events on the North Shore.
7.0 / 10.0
the location!
We didn’t have hot water during our stay. we were unaware of it until we contacted maintenance which they then told us that the front desk should’ve told us when we checked it. i was extremely disappointed about the situation because everything else was good in the hotel. Wish we would’ve known or been placed in a different room that had hot water to be able to shower in.
4.0 / 10.0
Location
Mattresses and room were really neat
8.0 / 10.0
I loved the location of the Hotel and the facilities was clean I didn’t care for the breakfast it was cold and undercooked but it’s just my preference. The mattress was clean and the bathroom was clean
I was upset with the small things that are broken in room like the bedside lamp had electrical tape and a broken shade trying to fix it half way but I was just disappointed because just fix it .. the lamp shades need to be replaced desperately. And the couch was dirty I asked for extra sheets to put over them
1.0 / 10.0
The location was good and the room size was good.
The front desk staff that I encountered was not friendly especially during checkout. The women at the desk couldn’t even take the time to look up from the computer to great us. With eyes glued to the computer she goes checking out? No how was your stay? No eye contact was made at all. This made me feel like my business didn’t matter I guess I’ll take my business elsewhere. Room very outdated and not cleaned well. There were crumbs on the floor shower dirty and shower was hard to turn on.
9.0 / 10.0
I really liked the room; but the bathtub stopper was broken and the commode bowl had a stain. I liked the full size refrigerator, stove and dishwasher. The room was a great value; and I would definitely consider Residence Inn in th future.
There was nothing that I didn't;t like.
10.0 / 10.0
The property was close to our venue and the location.
None
5.0 / 10.0
Staff was awesome location was great. Very clean , everything was accessible
Both tvs in our sleeping rooms did not work. I need white noise to sleep.
10.0 / 10.0
I absolutely love love the staff everyone was beyond kind and helpful!!! When I come to Pittsburgh I only stay here!!!
10.0 / 10.0
Location and professional staff
Hotel getting dated and needs some attention
9.0 / 10.0
We came to Pittsburgh to see a baseball game so this location was perfect. It is directly across the street from PNC Park and from our top floor room, we had a great view of the ballpark and surrounding area.
Our room had been recently renovated so everything was very fresh and clean. The mattress brand new and exceptionally comfortable.
The breakfast buffet is just OK.
8.0 / 10.0
The breakfast was good. However, it would be nice to have plain bagels with cream cheese.
When I checked into my room, there was no remote for the tv and it didn’t work so I had to call maintenance and there was no mattress in the sofa bed so I had to also call for that.
3.0 / 10.0
Convenient
Unprofessional staff
8.0 / 10.0
Location, value, breakfast included, large room
Bed was cold and uncomfortable but linens were great. Breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious, gluten or carb or sugar free.
9.0 / 10.0
1 night stay with PNC Park across the street from front entrance.Room was clean. Asked for early check in and room was ready when we arrived. Front desk was efficient and pleasant.Many restaurants within a 5 minute walk.
Breakfast was a standard type with folded over eggs and no bacon or hash browns. Area was clean. Parking is $27 a night.
1.0 / 10.0
The location.
The room was awful. I don’t believe this hotel has ever been updated since opening, and it is sadly in need of one. The bed was horrible very worn out, and the one in the living room you could feel the springs when you laid on it. I also heard other people complaining about their room being a disaster! Do not stay here!
10.0 / 10.0
so close to PNC park!
the blankets they provided for the sofa sleeper were so thin and felt like an ace bandage. we requested another thinking the one in the closet was an anomaly and the second one they brought up was exactly the same. i had a sleeping bag in my car so it was fine but, i think they need new blankets.
1.0 / 10.0
We checked out and cancelled. Maintenance staff could not repair air conditioning and it was 97 degrees outside. Couldn’t sleep in room, due to stale warm air.
Staff could not offer us another room with working air conditioner - just a box fan…for a family of four.
Also due to a baseball game, we got the last parking space ( that we paid for) and we’re not guaranteed there would be a space left, when we went out for dinner.
See above.
9.0 / 10.0
Unfortunately, we got there towards the end and there was very little left over.
9.0 / 10.0
Breakfast was great as well as the location to PNC Park.
I would like it to be more affordable to do this more often.
6.0 / 10.0
The hotel is next door to PNC Park making it incredibly easy to go to the ball.game. The room had a great view and was large in size. The staff was kind and helpful. The parking lot was convenient.
The property is run down and needs a remodel and deep cleaning. Cabinets were missing varnish, appeared damaged and dirty. There was a missing kick plate under the kitchen cabinet and you could see under with a layer of dust. The carpet was ripped and frayed. The room was in desperate need of a deep clean, evidenced by odd stains on the wall, furniture, and deep, set in stains on the sheets. The floor was also clearly dirty. The plumbing in the bathroom clearly had been an on going problem as the stopper was pulled from the shower drain and sitting on the shelf in the bath tub. The tub drained incredibly slowly. The bathroom sink stopper was missing its top and also struggled to drain.
4.0 / 10.0
The location is great
The staff were not friendly
A brand new toy was missing from my room and they claimed that it might went in to the garbage.
I only got cleaning service once and all what the cleaning lady did was picking up the garbage from the bathroom.
10.0 / 10.0
Good location. Quiet and clean!
All was good!
1.0 / 10.0
The stay was terrible the customer service was not professional at all
I forgot my luggage and I paid for services to have picked up and delivered to me but the manager Justin will not release my items nor call me and it has medicine that is vital to my health in it!!!!
10.0 / 10.0
The breakfast was good staff very polite room very spacious and home like it was wonderful and the location was awesome everything in walking distance I
I really have no complaints
4.0 / 10.0
The location was key. Check in was simple and the front desk staff was very helpful.
There was some broken items in the room and also it was dated. I went to the front desk to ask for someone to respond to the issues and no one came. I was charged full price for something that didn't meat our expectations.
10.0 / 10.0
Location is great. Staff were amazing! Small issue when checking in but the front desk ladies and management handled everything perfectly! Would stay anytime we’re in Pittsburgh.
Breakfast isn’t the best but no big deal.
10.0 / 10.0
We go to games at PNC Park and Residence Inn is right across the street from the stadium.
Well everything was perfect the staff goes out of their way to help. In fact we usually finish our trip going to a day game and they usually let me leave my car there so I don’t have to look for parking. BUT this year the PGA tour was going on and they were not going to have parking spots available. So I had to move my vehicle before going to the game. But kudos to them for always trying.
7.0 / 10.0
location
Could have been cleaner
7.0 / 10.0
Location, large room, great water pressure in the shower.
Breakfast, breakfast staff, no paper or plastic drinking cups. Appearance of “mechanic” to fix dishwasher that I was not expecting.
1.0 / 10.0
Location
I left my work device on accident. Although it was pinged at the hotel the staff kept saying it wasn’t there and wouldn’t even put me through to a manger! Needless to say a police report was filed. I will never stay here again!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Residence Inn Pittsburgh North Shore. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn Pittsburgh North Shore. Enjoy the water!
Is Residence Inn Pittsburgh North Shore pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn Pittsburgh North Shore?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
