Hilton Garden Inn El Paso University
Top rated by guests





8.0Excellent
(245 Ratings)
"We had surgery scheduled next door at Providence. We needed to be there at 5:30am, and we live more than 100 miles away. So location was #1. The restaurant in-house had excellent service and food. Roo..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
This hotel is located in the University of Texas El Paso, minutes from downtown El Paso. This property features an outdoor pool, hot tub, and on-site fitness center.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.0Excellent
(245 Ratings)
"We had surgery scheduled next door at Providence. We needed to be there at 5:30am, and we live more than 100 miles away. So location was #1. The restaurant in-house had excellent service and food. Roo..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing
Staff , not clean, nothing worked ,
10.0 / 10.0
We had surgery scheduled next door at Providence. We needed to be there at 5:30am, and we live more than 100 miles away. So location was #1. The restaurant in-house had excellent service and food. Room was fine. Beds comfy.
7.0 / 10.0
Great location staff was nice, clean comfy room
N/A
8.0 / 10.0
Being able to get some coffee early in the morning.
Everything had a price - even parking our car.
4.0 / 10.0
Location
Management was meh. Coffee maker broken.
10.0 / 10.0
Good but not many selection!
Not enough selection of breakfast items for diebetics!
9.0 / 10.0
Safer location given its proximity to the university. Cheap car parking and the breakfast was amazing! The Chef was great and took care of us each morning.
The beds weren’t that comfortable unfortunately.
10.0 / 10.0
Menu never changed
5.0 / 10.0
Location was perfect because our event was at the University. Beds were comfortable and room was clean. Toiletries provided were good quality. Hot tub was nice and the pool size was good, but somehow it was cold even though it was 105 out.
Parking was an additional fee, and that was not disclosed at booking. Booking listed Breakfast as wonderful/also said available. I misunderstood and saw breakfast listed as an amenitie and though it was included. It was very overpriced so we did not eat there. Pool was cold and sandy.
4.0 / 10.0
Clean hotel
Staff was rude. Seemed irritated to be working. No breakfast without paying a hefty fee.
10.0 / 10.0
Ariadna, the front desk manager I assume. She was helpful and kind. Alihaya, pm front desk was great also
Michael, the shuttle operator is the man. Any questions I had he had answers. And recommended great places to eat.
Paying for parking but I understand
1.0 / 10.0
The convenience to hospital
My husband was admitted a day early at the hospital I checked in on May 2 paid May 2 I paid 192.71 I ask the girl since my reservations was for May 3 if I would need to change rooms she told me no I was fine. The next morning I went to the hospital at 5 I was there all day I got back about 9 my room was locked I went back to the front desk she unlocked the key I went back to my room all my belongings we gone. I was exhausted I went back down the the desk and told the girl my belongings we gone. She called housekeeping and 11 pm some of my things were returned not my makeup bag my phone charger and cord. The next day the 3 I ask about my things I was told they were looking at camera footage to see who entered the room ( there are no cameras) I kept the fo not enter on the door several times someone tried to open the door but the security lock was on. Anyway I checked out on the 7 paid 967.60 which included May 2 2025. I have called several times emailed sent pictures off my phone from my online banking all I get is the run around. My husband has since past away and this is still not taken care of. Any help would be appreciated thanks
9.0 / 10.0
Friendly staff. Breakfast was fine.
Elevator broken. No luggage carts.
Breakfast buffet not worth 21 dollars.
8.0 / 10.0
The hotel is clean but what we didnt like is that we had to pay for parking. That was not acceptable. That needs to be known up front
Paying for parking especially if we were staying there
10.0 / 10.0
Paying for parking
8.0 / 10.0
Breakfirst is not good.
Breakfirst
7.0 / 10.0
Lovely property, quiet with great bar and restaurant.
Friendly and professional staff.
The rooms are a little dated and the water takes too long to get hot (it just wastes so much water waiting for it to happen).
8.0 / 10.0
Clean, spacious, comfortable beds, near restaurants
There were three bottles in shower for shampoo, conditioner, and body wash. They were all empty and we forgot to pack ours!!!
9.0 / 10.0
The location was great, as I was going to a concert in the Sun Bowl, and we were able to walk directly to the concert, and also back.
There was nothing that we didn't like
10.0 / 10.0
Michael the shuttle driver was fabulous and represents your company exceptionally well!
The front desk staff was extremely helpful, friendly and courteous.
5.0 / 10.0
The cleanliness & the staff
The air conditioner knobs were completely broken so the air conditioner was on the whole time. I couldn't change the settings or turn it off. It was uncomfortable sleeping because it was so cold in my room.
9.0 / 10.0
The staff were very hospitable. My room was clean, and location was good
There was no complimentary breakfast
4.0 / 10.0
Room was not clean. Toilet handle sticks when you flush it. Lavatory hot water was very poor.
7.0 / 10.0
Good breakfast for america with some variety. Attentive staff. Reasonable sitting area.
Hotel is somewhat outdated, very utilitarian. Ok for business trip, not really a place for tourist. Lot of dining options short distance away.
10.0 / 10.0
The location was perfect for our needs to be near medical facility. The breakfast was great, and the convenience meals from the small store area in hotel were also good and reasonable
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hilton Garden Inn El Paso University. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn El Paso University pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn El Paso University?
We found 5 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.































