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Hilton Garden Inn El Paso University

Top rated by guests

Property building

Pool view

Pool view

Pool view

Bathroom

8.0Excellent

(245 Ratings)

"Good but not many selection!"

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(245 Ratings)

Hotel in Ciudad Juarez

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

This hotel is located in the University of Texas El Paso, minutes from downtown El Paso. This property features an outdoor pool, hot tub, and on-site fitness center.

Amenities at Hilton Garden Inn El Paso University

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.0Excellent

(245 Ratings)

"Good but not many selection!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(245 Ratings)

Hotel in Ciudad Juarez

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

This hotel is located in the University of Texas El Paso, minutes from downtown El Paso. This property features an outdoor pool, hot tub, and on-site fitness center.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.0 / 10.0

Excellent(245 Ratings)

100% verified reviews

4.0 / 10.0

Management was meh. Coffee maker broken.

Location

Management was meh. Coffee maker broken.

10.0 / 10.0

Loved the cleaningness of hotel close proximity to place of concert! Walking duatance

Good but not many selection!

Not enough selection of breakfast items for diebetics!

9.0 / 10.0

Great value for money and a hotel

Safer location given its proximity to the university. Cheap car parking and the breakfast was amazing! The Chef was great and took care of us each morning.

The beds weren’t that comfortable unfortunately.

10.0 / 10.0

great service front desk (Ray) & especially shuttle driver Michael.

Menu never changed

5.0 / 10.0

Great place to sleep, Great location, parking and breakfast expenses were unexpected

Location was perfect because our event was at the University. Beds were comfortable and room was clean. Toiletries provided were good quality. Hot tub was nice and the pool size was good, but somehow it was cold even though it was 105 out.

Parking was an additional fee, and that was not disclosed at booking. Booking listed Breakfast as wonderful/also said available. I misunderstood and saw breakfast listed as an amenitie and though it was included. It was very overpriced so we did not eat there. Pool was cold and sandy.

4.0 / 10.0

Wouldn’t return

Clean hotel

Staff was rude. Seemed irritated to be working. No breakfast without paying a hefty fee.

10.0 / 10.0

Clean property. Kind staff

Ariadna, the front desk manager I assume. She was helpful and kind. Alihaya, pm front desk was great also Michael, the shuttle operator is the man. Any questions I had he had answers. And recommended great places to eat.

Paying for parking but I understand

1.0 / 10.0

I would like to be compensated for my belongings and may 2 refunded

The convenience to hospital

My husband was admitted a day early at the hospital I checked in on May 2 paid May 2 I paid 192.71 I ask the girl since my reservations was for May 3 if I would need to change rooms she told me no I was fine. The next morning I went to the hospital at 5 I was there all day I got back about 9 my room was locked I went back to the front desk she unlocked the key I went back to my room all my belongings we gone. I was exhausted I went back down the the desk and told the girl my belongings we gone. She called housekeeping and 11 pm some of my things were returned not my makeup bag my phone charger and cord. The next day the 3 I ask about my things I was told they were looking at camera footage to see who entered the room ( there are no cameras) I kept the fo not enter on the door several times someone tried to open the door but the security lock was on. Anyway I checked out on the 7 paid 967.60 which included May 2 2025. I have called several times emailed sent pictures off my phone from my online banking all I get is the run around. My husband has since past away and this is still not taken care of. Any help would be appreciated thanks

9.0 / 10.0

Nice place.

Friendly staff. Breakfast was fine.

Elevator broken. No luggage carts. Breakfast buffet not worth 21 dollars.

8.0 / 10.0

Its ok

The hotel is clean but what we didnt like is that we had to pay for parking. That was not acceptable. That needs to be known up front

Paying for parking especially if we were staying there

10.0 / 10.0

Great hotel

Paying for parking

8.0 / 10.0

Parking lot good

Breakfirst is not good.

Breakfirst

7.0 / 10.0

Comfortable stay at this property.

Lovely property, quiet with great bar and restaurant. Friendly and professional staff.

The rooms are a little dated and the water takes too long to get hot (it just wastes so much water waiting for it to happen).

8.0 / 10.0

The stay was simple & sweet for one night.

Clean, spacious, comfortable beds, near restaurants

There were three bottles in shower for shampoo, conditioner, and body wash. They were all empty and we forgot to pack ours!!!

9.0 / 10.0

The stay was great, the location of the hotel is really awesome if you go to any concert there

The location was great, as I was going to a concert in the Sun Bowl, and we were able to walk directly to the concert, and also back.

There was nothing that we didn't like

5.0 / 10.0

Passable

The cleanliness & the staff

The air conditioner knobs were completely broken so the air conditioner was on the whole time. I couldn't change the settings or turn it off. It was uncomfortable sleeping because it was so cold in my room.

10.0 / 10.0

It was an excellent hotel experience.

Michael the shuttle driver was fabulous and represents your company exceptionally well! The front desk staff was extremely helpful, friendly and courteous.

9.0 / 10.0

Nice place to be

The staff were very hospitable. My room was clean, and location was good

There was no complimentary breakfast

4.0 / 10.0

Won’t be back to that property.

Room was not clean. Toilet handle sticks when you flush it. Lavatory hot water was very poor.

7.0 / 10.0

Ok stay, but probably would not return when visiting El Paso again.

Good breakfast for america with some variety. Attentive staff. Reasonable sitting area.

Hotel is somewhat outdated, very utilitarian. Ok for business trip, not really a place for tourist. Lot of dining options short distance away.

10.0 / 10.0

Met our needs perfectly and your staff was very helpful.

The location was perfect for our needs to be near medical facility. The breakfast was great, and the convenience meals from the small store area in hotel were also good and reasonable

9.0 / 10.0

very comfortable like very much customer service

location cleanliness

n/a

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