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Gamma Ciudad Juarez

Top rated by guests

Lobby or reception

Bedroom

Property building

Property building

Property building

8.4Excellent

(999 Ratings)

"Comfortable rooms, very convenient airport shuttle service, Mr. Ricardo (the driver) was very friendly and reliable💯recommended That service is definitely a special distinction from other hotels; obv..."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(999 Ratings)

Hotel in Ciudad Juarez

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Free Wi-Fi, a gym and an outdoor pool set in beautiful gardens are offered at this elegant hotel. The air-conditioned rooms include LCD cable TV. Chamizal Park is a 15-minute walk away.

Amenities at Gamma Ciudad Juarez

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.4Excellent

(999 Ratings)

"Comfortable rooms, very convenient airport shuttle service, Mr. Ricardo (the driver) was very friendly and reliable💯recommended That service is definitely a special distinction from other hotels; obv..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(999 Ratings)

Hotel in Ciudad Juarez

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

Free Wi-Fi, a gym and an outdoor pool set in beautiful gardens are offered at this elegant hotel. The air-conditioned rooms include LCD cable TV. Chamizal Park is a 15-minute walk away.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.4 / 10.0

Excellent(999 Ratings)

100% verified reviews

10.0 / 10.0

Great Comfort 🥰

Comfortable rooms, very convenient airport shuttle service, Mr. Ricardo (the driver) was very friendly and reliable💯recommended That service is definitely a special distinction from other hotels; obviously, because of that extra service, it will always be my best hotel choice.🥰

10.0 / 10.0

Great!!!!

Privacy

Location

7.0 / 10.0

Easy and comfortable

Very close to the Pasó del Norte bridge

10.0 / 10.0

Great

Great food great place was a awesome spot for me and my girl for a few days will be back

only issue was loud drunk people and causing chaos on our first night just so happens they were literally in the room next to us so yea hearing fighting all night was a little downside

8.0 / 10.0

Very pleasant stay . Really enjoyed it

Large , nice and clean room .Friendly staff .

The air conditioner was too loud . But the room was nice and cold .

10.0 / 10.0

Thank you will come back soon

Lean and friendly kid friendly

The pool

1.0 / 10.0

Unsatisfied

Don’t stay that night

Don’t stay

8.0 / 10.0

Gorgeous hotel , lack of service oriented employees

Is a lovely hotel with well design rooms and beautiful gardens

The staff is not warm , they lack hospitality , And also the hotel have some room that are exposed to a car traffic .

10.0 / 10.0

100% would recommend to my friends & family

Everything was great, the room was clean and it smelled really good.

7.0 / 10.0

It has a lot of potential to be a very nice hotel.

The location as in proximity to the port of entry to El Paso. In addition, it’s across the street from a shopping plaza with supermarket and pharmacy and 2 extra restaurant options other than the one in the hotel. I also really like the architecture of the hotel with an open air atrium and the pool, hot tub also in the middle with ample outdoor furniture and the small gym that did the trick during my stay. I also liked how all the hotel room wrapped around the open air with the balconies. The restaurant was nice and reasonably priced.

I didn’t like the staff that was at the reception when we arrived. They young guys were very dry and never even shared a smile. The card keys were always deactivated and had to keep going back and forth to the front desk which was super inconvenient at times. The shower in the room I got, had the plumbing backwards… in other words, I had to turn on the ‘cold’ knob for hot water and the ‘hot’ for cold. It was terrible the first time because I thought I would never have hot water while I was in the shower at 11pm and tired… how was I supposed to know it was switched! Then in the process, I found out all the phone buttons for the hotel room phone do not work. I had to use my own phone to call reception. After contacting them they finally informed me how to use the working buttons on the phone. The shuttle buses to and from the athletic stadium was a hassle and did not appreciate having to worry about arriving on time when it was said we were guaranteed shuttle rides. I learned that other guests could have priority. Then they also made it an issue to get a ride to the ciudad Juárez airport, even though it was promised as part of my stay. The room furniture and comforter had stains and the bathroom was missing some finishing touches to the Reno work that was done.

10.0 / 10.0

Really close to the border bridge and great location with access to entertainment near by.

Great location, nice facilities, over all great experience.

The food at the breakfast buffet was lacking a bit of taste.

5.0 / 10.0

Passable

front desk staff on the night shift unrespectable

3.0 / 10.0

Good AC the rest regular to bad, never comeback.

The AC is Wonderful works really when outside was 112 F

The bathroom is to small, don't have exhaust system, and the open space in the bathroom is really limited.

10.0 / 10.0

Exceptional

Very confortable and amazing staff!

No comment

1.0 / 10.0

Horrible.

Cold freezing showers

Cold freezing showers

5.0 / 10.0

Passable

Bad customer service by the employees

8.0 / 10.0

very rude upon checking in. front desk does not answer phone calls

location

lack of customer service by front desk

10.0 / 10.0

Exceptional

The upgrades, and how nice it looks. The staff was really professional and courteous.

Wifi was kinda of an issue.

1.0 / 10.0

DIRTY!!!!!

customer service was professional and respectful.

I book two rooms for my family of 6 toddler included. In one of my rooms, the toilet didn't work and the shower water was clogged. they move me rooms. In the room that I was moved into the door didn't close and the wall outside the bathroom had a lot of moisture in it. Also when my kids turn the tv on there was a channel for adults of you know what I mean. The floors from both were dirty, especially the bathroom. there was hair from someone else. Overall pictures from the interest are not what you expected once you arrived. outside it's nice but I'm not staying outside!!! construction was lazy, but I would understand if the rooms were clean either housekeeping is lazy or they just make the beds because the floors are dirty with hair, not broom or mop correctly, and the shower is dirty. I had stayed in many hotels in cd Juarez and the united states while traveling and by far this is the worst one I had stayed in!!!

8.0 / 10.0

Had a Lovely stay

sofisticado, clean, modern decor

it had a smell

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