Gamma Ciudad Juarez
Top rated by guests





8.4Excellent
(1,032 Ratings)
"Comfortable rooms, very convenient airport shuttle service, Mr. Ricardo (the driver) was very friendly and reliable💯recommended That service is definitely a special distinction from other hotels; obv..."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Free Wi-Fi, a gym and an outdoor pool set in beautiful gardens are offered at this elegant hotel. The air-conditioned rooms include LCD cable TV. Chamizal Park is a 15-minute walk away.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.4Excellent
(1,032 Ratings)
"Comfortable rooms, very convenient airport shuttle service, Mr. Ricardo (the driver) was very friendly and reliable💯recommended That service is definitely a special distinction from other hotels; obv..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
Reception staff nice and polite and helpful. Lobby well decorated. Check in and check out smooth.
Hotel too noisy. Bathroom shower wall moldy. Toilet seat loose. 4 guests-only 3 towels. Gap under front door letting in light and possibly bugs. Fire detector blinking brightly constantly interrupting sleep.
Breakfast staff stressed and pretty much impolite and dismissive.
8.0 / 10.0
Ubication
No towels , tv did set up, heater smell burn
10.0 / 10.0
Comfortable rooms, very convenient airport shuttle service, Mr. Ricardo (the driver) was very friendly and reliable💯recommended That service is definitely a special distinction from other hotels; obviously, because of that extra service, it will always be my best hotel choice.🥰
10.0 / 10.0
Privacy
Location
7.0 / 10.0
Very close to the Pasó del Norte bridge
10.0 / 10.0
Great food great place was a awesome spot for me and my girl for a few days will be back
only issue was loud drunk people and causing chaos on our first night just so happens they were literally in the room next to us so yea hearing fighting all night was a little downside
8.0 / 10.0
Large , nice and clean room .Friendly staff .
The air conditioner was too loud . But the room was nice and cold .
10.0 / 10.0
Lean and friendly kid friendly
The pool
1.0 / 10.0
Don’t stay that night
Don’t stay
8.0 / 10.0
Is a lovely hotel with well design rooms and beautiful gardens
The staff is not warm , they lack hospitality ,
And also the hotel have some room that are exposed to a car traffic .
10.0 / 10.0
Everything was great, the room was clean and it smelled really good.
7.0 / 10.0
The location as in proximity to the port of entry to El Paso. In addition, it’s across the street from a shopping plaza with supermarket and pharmacy and 2 extra restaurant options other than the one in the hotel.
I also really like the architecture of the hotel with an open air atrium and the pool, hot tub also in the middle with ample outdoor furniture and the small gym that did the trick during my stay. I also liked how all the hotel room wrapped around the open air with the balconies. The restaurant was nice and reasonably priced.
I didn’t like the staff that was at the reception when we arrived. They young guys were very dry and never even shared a smile. The card keys were always deactivated and had to keep going back and forth to the front desk which was super inconvenient at times. The shower in the room I got, had the plumbing backwards… in other words, I had to turn on the ‘cold’ knob for hot water and the ‘hot’ for cold. It was terrible the first time because I thought I would never have hot water while I was in the shower at 11pm and tired… how was I supposed to know it was switched! Then in the process, I found out all the phone buttons for the hotel room phone do not work. I had to use my own phone to call reception. After contacting them they finally informed me how to use the working buttons on the phone.
The shuttle buses to and from the athletic stadium was a hassle and did not appreciate having to worry about arriving on time when it was said we were guaranteed shuttle rides. I learned that other guests could have priority. Then they also made it an issue to get a ride to the ciudad Juárez airport, even though it was promised as part of my stay.
The room furniture and comforter had stains and the bathroom was missing some finishing touches to the Reno work that was done.
10.0 / 10.0
Great location, nice facilities, over all great experience.
The food at the breakfast buffet was lacking a bit of taste.
5.0 / 10.0
front desk staff on the night shift unrespectable
3.0 / 10.0
The AC is Wonderful works really when outside was 112 F
The bathroom is to small, don't have exhaust system, and the open space in the bathroom is really limited.
10.0 / 10.0
Very confortable and amazing staff!
No comment
1.0 / 10.0
Cold freezing showers
Cold freezing showers
5.0 / 10.0
Bad customer service by the employees
8.0 / 10.0
location
lack of customer service by front desk
10.0 / 10.0
The upgrades, and how nice it looks. The staff was really professional and courteous.
Wifi was kinda of an issue.
1.0 / 10.0
customer service was professional and respectful.
I book two rooms for my family of 6 toddler included. In one of my rooms, the toilet didn't work and the shower water was clogged. they move me rooms. In the room that I was moved into the door didn't close and the wall outside the bathroom had a lot of moisture in it. Also when my kids turn the tv on there was a channel for adults of you know what I mean. The floors from both were dirty, especially the bathroom. there was hair from someone else. Overall pictures from the interest are not what you expected once you arrived. outside it's nice but I'm not staying outside!!!
construction was lazy, but I would understand if the rooms were clean either housekeeping is lazy or they just make the beds because the floors are dirty with hair, not broom or mop correctly, and the shower is dirty. I had stayed in many hotels in cd Juarez and the united states while traveling and by far this is the worst one I had stayed in!!!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gamma Ciudad Juarez. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gamma Ciudad Juarez pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gamma Ciudad Juarez?
We found 1 amenities for this rental. This includes , and business facilities.































