Tellers secret loft apartment The Bank of England

The place was beautifully decorated Lots of room and very clean Close to town Spacious with big rooms

Loved our stay however, my own things I thought could have been better were: We stayed as a 5, there were not enough towels, the sofa bed was very uncomfortable and hard with no spare duvet or pillow, the loft was extremely hot on arrival with no air con weather outside was 28c. I also think there could be better signage at the main lobby.

Location and decor, along with a great patio!

Definitely not suitable for anybody who struggles with stairs!! It would also be useful to have signs in the lobby pointing out which stairwell is for which apartments. Telling people to go to the east wing isn’t very helpful because figuring out east from inside is difficult.

A clean and well presented property, with lots of lovely features and furnishings.

It was very hot (due to the heatwave) and there were no fans. We had to sleep with the terrace doors opened.

The location was great, really central but quiet, and the decor was fun. It was ideal to have a sun terrace as it was a beautiful weekend.

The arrival instructions were very poor - it’s a big building and it was very unclear where to go once we were inside. We had to be helped by someone who lived there. Clearer instructions and signage are required. The hot water and heating failed on our last day so we all had cold showers on our last morning. I reported it but it was too late before checkout to do anything about it. The beds were ok but not very comfortable - thin mattresses with noisy springs. We used the living room as a third bedroom and the curtains were too thin to block the light. There’s no coffee machine and an absolutely tiny coffee pot so it wasn’t possible to make a decent cup of coffee. A microwave would also be a useful addition.