Best Western Motherwell Centre Moorings Hotel

Great stay

We checked in late and staff were very courteous and polite throughout. We were given a disabled room with pull cords and handrails which was spacious and well appointed. However, the shower didn't drain, and the toilet was wobbly as the bolts attached to the floor had rusted through. This needs urgent addressing in a disabled room. The pre-booked breakfast was very tasty but after checking in with waiters we waited 30 mins. We enquired where our breakfast was and it then turned up 5 mins later with the wrong items. We waited another 20 mins for the missing items, while others were getting served, before giving up as we were now late for an engagement. It is a nice hotel, with good food, and really nice staff. I suspect we may have got unlucky with our experience but worth knowing.

Hotel lovely, definitely eat the steak pie Staff very friendly. Id stay there again

The room was lovely Staff very pleasant Food excellent Thankyou for a wonderful stay at the Moorings Best Western Motherwell

Needs money spending for the price

Full scotish breakfast

Everything perfect, as usual.

At home experience

Everything was of a high standard, making my stay very comfortable. Many thanks.

The staff at The Moorings are all friendly and helpful though, at times, you might struggle to find one! Everything is clean and comfortable though just a little tired round the edges. We will continue to use it as our base every time we visit that part of Scotland (3 or 4 times annually).

Staff welcoming and clearly loved dogs. Our room was nice size but plumbing was noisy (from next door urinals).

Lovely hotel in ease of town

Didn't have an elevator

Very friendly staff. Will definitely be back.

Or stay was very pleasant on the whole. It seems because i asked for a quiet room we ended up in one of the smallest. That was the only down side of our stay that we didn't have a lot of room in our bedroom, especially considering we were staying for a week. I did mention it when we were leaving and they explained that was why. I think i would have preferred a discussion or being given an option about it. I guess it doesn't always pay to mention what you might like so probably my fault

I stay here when working in the area, nice traditional hotel with comfy rooms and a good shower. Breakfast is very good, so much better to have items freshly cooked rather than a buffet!

Good parking facilites. Bedroom needed high cleaning & tv remote was very dirty

Friendly staff, very convenient to train station.

Clean and spacious room. Good breakfast

Building with character that looked well maintained . Staff on receptionon on our arrival late evening welcoming and efficient. We had booked a room with a bath but were assigned a room with walk in shower. Fortunately there was one room left with a bath and we were switched immediately. We completed a breakfast menu request form on arrival but were asked for our menu again at breakfast so not sure the request form had found its way to the restaurant. The water pressure in the bathroom was excellent and the hot water was just that. There was grout missing from the first row of tiles around the bath which would allow water to get behind and cause further problems. There was also some mould and grime around the glass shower lower frame and corner area. The bathroom was very small with an associated small bath but tge toiletries were very good. Bed was very comfy and pillows not bad. Tea and coffee tray well stocked with hot chocolate and biscuits. Very nice clean room if a little small. Everything seemed to work but we couldn't find a switch that operated the downlighter above the mirror and window. All in all a comfortable stay and would stay again.

Had a great overall experience on our second visit to the property and would return again

Was recommended to stay at Moorings by a friend and was very impressed 👏. Was giving a great welcome and hotel is very nicely situated for Motherwell Station/ Town Centre. Room was really comfortable and when house keeping got my towel mixed up the hotel worked very to get my towel back.

Check in was smooth and the room was spotlessly clean. All the staff were friendly and efficient. Breakfast was lovely and plenty of choice. Room was lovely and comfortable and quiet despite lots going on in other areas of the hotel - we had a peaceful nights rest. Will definitely stay again

Decent stay

wifi works great in the rooms hotel nice and peaceful with the town centre at your doorstep breakfast was fresh and tasty would recommend to book your stay as i will definitely be back soon

The staff were really helpful

The staff are friendly, helpful and professional. The hotel is quite beautiful inside. The lack of elevator may be an issue with someone with mobility issues (our room was on the 2nd floor). There was a good shopping area nearby, including an Aldi (for groceries). The hotel restaurant was very good, with a good selection for dinner options. It was just a couple of blocks away from public transportation.

Good location. Free parking. Hotel was busy but the staff on reception were amazing. We had a dog in a ground floor room and they were very accommodating.

Quaint. Comfortable. Staff was accomodating and helpful.

My second two night stay here. Even better than the first. The staff a very friendly and make sure you are looked after well. Easy parking just out the front of the hotel. Nice bar and restaurant area. Great breakfast. I will be back

Easy check in, nice well equiped room, all staff really friendly and welcoming. Didn't eat but the food served looked fresh and tasty

First time of staying at this hotel, and we make a visit to Scotland twice a year. Could not fault it in anyway. So much so, this hotel will be our go to place when in Scotland. 10/10.