Days Inn by Wyndham Hamilton

Excellent. Douglas on reception was so helpful.

Shocking condition room especially bathroom. Years past needing a refurb

We've stayed here before and have had no issues, but unfortunately the room we were in this time had mattresses that were on their last legs and really uncomfortable. We also had a very noisy family either above or beside us who had their young children running about and shouting long after midnight. Not a restful night

Always a pleasant experience and just what you ned for an overnight stop

Pet friendly. Helpful receptionist. Convenient location even if heading south.

Easy check-in very informative and helpful

We tried to check in having been on the road for hours and the odd lady on the check in desk (Rosie) was very strange. She muttered to herself a lot and eventually, mid check in, wandered off for a while saying she needed to do something. This seemed to be about labels for me keys as she came back and sellotaped a number to the key (the number was already etched on it). She was quite pointless and took loads of time checking us in. The room was old, badly maintained and dirty. We would never stay with this chain again.

The Check in process was good and without fault. The 2 rooms we had were another matter. The actual bedrooms were ok for an overnight stay, a bit in need of a touch of paint and a little refurbishment. The bathrooms on the other hand were abysmal. Loose toilet seat, broken door catch, broken tiles, badly stained grout, rusty toilet roll holders, the list is endless. As we were only there for the one night we put up with all that. Then to add insult to injury when my wife plugged the fitted hair dryer in, the plug blew up as she switched it on at the wall. I think this issue had been reported before but not fixed as there was a spare hair dryer on top of the wardrobe already. When we went to check out I pressed the bell at reception only to be ignored by the staff who were on the other side of the shutter. I knew she was in the office as I had see her through the office windows when I was put bags in the car. After knocking on the shutter the receptionist appeared. I informed her about the blown plug which was a danger to anyone who followed us into the room. I also informed her that there were many problems with the bathrooms. She apologised but didn’t seem too bothered about anything. Give some positives, the Towels were large and clean, the bed linen was clean. The room was dog friendly. Would I use this hotel again?. Even at £102.00 for the night, not a chance.