Dakota Eurocentral

Room was cold, staff provided a heater promptly.

We didn’t make breakfast unfortunately. We have had breakfast here many times and it is the best.

Room was lovely but bed was uncomfortable and roll together and we ended up with sore backs. We prefer a firm Mattress and this one was very soft. This is only thing that would put us off staying again because of lack of sleep. The food in restaraunt was lovely at night and breakfast was delicious.

All lovely

I didn’t get the breakfast despite pre paying for it as the wait was over 30 minutes and I had to leave for an appointment so I wouldn’t have had enough time to eat! Pretty disappointing that it wasn’t a self service buffet style

Amazing returning to Dakota.

Snack g it was perfect girgeoys room

Always a delight to stay here. Great staff , good dining. Very comfortable

Very nice decor through out, dark lobby and restaurant which I like sometimes rather than feeling like you’re in a kids soft play

Unbelievable

Amazing place

Staff very friendly and courteous. Room as expected. Aircon would not go down past 20° Free parking which is always a bonus.

Very friendly staff from reception to restaurant . Rooms very comfortable , classy and clean plenty of parking and food exceptional

Fantastic hotel ,stunning

Good exceptional if a little pricey

Rooms are small but nicely furnished. Comfortable bed, bathroom could do with a shelf/storage area for personal toiletries/cosmetics. But would definitely recommend the hotel to friends.

Nice hotel, would definitely recommend.

We were very happy with our stay and felt it was very reasonable for the quality of the hotel and service. Would highly recommend.

Staff generally good but inconsistent from the waiting staff. We booked for dinner but told them running late by 10 minutes and that was ok , but when we got there they told us to go to the lounge and have a drink we went to a table but told them not wanting a drink prefer to wait for our table. When we said that then the host which saw all this said our table was ready, strange. only other gripes were service charge, for dinner which I also had wine so service charge was £4 but not one glass was poured but a service charge was applied, I got it all removed. I will determine any gratuities. Other slight poor service was at breakfast and plates loaded on our table and the host waiter the only male walked past at least 4 times not even an attempt to pick them up, also no coffee refills unless asked for. In fact from our time at breakfast Sunday he did very little, a couple of nice girls did everything while he stood at his post Overall still a great hotel and lovely staff but the service is down and inconsistent from last visit

Hotel and service were excellent. The breakfast was shockingly stingy. Instead of giving you the whole slice of haggis and slice of black pudding, they gave you half and stuck them together. Also just a dribble of beans. Would absolutely stay again, but not worth £19 for the breakfast

Phenomenal stay! Impeccable customer service and the room was fantastic. Definitely recommend.

Clean room, staff were very friendly and the food in the restaurant was amazing

Rooms were very clean and staff was very friendly

Just perfect

Lovely hotel just be careful with parking

This hotel is fine, it’s comfy, has nice decor and facilities, easy to log your car for the parking. It was in a good location for us. But, the windows sounded like they were paper thin, noise pollution from outside seemed excessive, as did noise from the hallway - felt like other guests in the hall were in your room. Neither are necessarily that different from some other hotels. The reason I wouldn’t use Dakota again is the taking £50 from your account / credit card on check in, then not receiving it back for days. I know other hotels do the same but in my experience it’s a hold on the card / or £0 transaction. Not taking money off you for days in case you happen to place anything on the room during your stay, then not moving it back immediately on check out. That really messes up people’s money and budget when travelling. I’m afraid that’s something I wouldn’t put up with again so will just avoid Dakota. I don’t mind a credit hold or details on file, but don’t lift my money.

Really lovely hotel, my only criticism is on check in, the receptionist went to take payment and I queried why it was so much - and at which point she said there’s a £50 deposit added. I’ve seen other reviews about this - PLEASE can you ask the reception staff to volunteer this up front when checking in and not leave it to the guest to ask

Great hotel. Convenient location. All staff lovely. Breakfast. Bit pricy but nice

Fantastic stay, check in was simple and straightforward, staff attentive and helpful and make you feel like a valued guest. Plenty of parking just remember to input your vehicle registration on the tablets at reception, will definitely stay here again.

Loved this hotel. Very upscale, clean and lovely staff.

Location, could not say for better as there was transportation 24/7 to Glasgow and Edinburgh including Edinburgh Airport.

Very clean and everyone there always willing and ready to assist.