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Hotel Ambassador

Top rated by guests

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Free toiletries, hair dryer, bathrobes, slippers

Smart TV

Comfort Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Hypo-allergenic bedding, minibar, in-room safe, desk

8.4Excellent

(416 Ratings)

"Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable."

Pooja

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(416 Ratings)

Hotel in City of Bern

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly hotel with a full-service spa connected to a shopping center in Bern
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Hotel Ambassador offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Amenities at Hotel Ambassador

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Free parking

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(416 Ratings)

"Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable."

Pooja

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(416 Ratings)

Hotel in City of Bern

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

About this hotel

Pet-friendly hotel with a full-service spa connected to a shopping center in Bern
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Hotel Ambassador offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(416 Ratings)

5.0 / 10.0

Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.

10.0 / 10.0

Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.

10.0 / 10.0

Professional receptionists and clean stylish hotel

3.0 / 10.0

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.

10.0 / 10.0

We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.

10.0 / 10.0

The hotel staff were friendly. The breakfast was very good.

4.0 / 10.0

Bra

4.0 / 10.0

The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional

5.0 / 10.0

Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.

8.0 / 10.0

Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.

8.0 / 10.0

Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.

8.0 / 10.0

Good sold accommodations.

10.0 / 10.0

Stayed here previously and it is very handy for the centre etc

10.0 / 10.0

Stayed here previously and it is very handy for the centre etc

4.0 / 10.0

The hotel itself is ok, but it is unacceptable for a place for which you pay more than $200 not to have usable internet. First of all (we were in room 511, at the end of the corridor), we could barely catch wifi (2 bars), and even moving closely to the door or opening the door to the corridor internet clocked in with a horrible Ping of 318 ms (should be 5 ms!), and download about 10 Mbps and upload about 3 Mbps. Due to the horrible Ping delay, we could not use internet at all, and had to use our USA roaming at a great expense to perform our work. We called the reception, where a lady simply said there was nothing they could do about it. In the morning it was a little better, I suppose she could have at least tried to reboot their modem, but at 10 pm she was too lazy or ignorant to do it. It's sad the hotel regularly increases prices with the times but keeps their 10-year old trashy Monsoon internet service. Only go to that hotel if you don't use internet.

4.0 / 10.0

The hotel itself is ok, but it is unacceptable for a place for which you pay more than $200 not to have usable internet. First of all (we were in room 511, at the end of the corridor), we could barely catch wifi (2 bars), and even moving closely to the door or opening the door to the corridor internet clocked in with a horrible Ping of 318 ms (should be 5 ms!), and download about 10 Mbps and upload about 3 Mbps. Due to the horrible Ping delay, we could not use internet at all, and had to use our USA roaming at a great expense to perform our work. We called the reception, where a lady simply said there was nothing they could do about it. In the morning it was a little better, I suppose she could have at least tried to reboot their modem, but at 10 pm she was too lazy or ignorant to do it. It's sad the hotel regularly increases prices with the times but keeps their 10-year old trashy Monsoon internet service. Only go to that hotel if you don't use internet.

10.0 / 10.0

It was nice an clean

10.0 / 10.0

It was nice an clean

10.0 / 10.0

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.

10.0 / 10.0

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.

10.0 / 10.0

Enjoyes staying & was relaxing.

10.0 / 10.0

Enjoyes staying & was relaxing.

10.0 / 10.0

I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.

10.0 / 10.0

I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.

4.0 / 10.0

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.

4.0 / 10.0

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.

4.0 / 10.0

Great value for money

4.0 / 10.0

Great value for money

10.0 / 10.0

Easy to access many different sites around Bern without needing a car.

10.0 / 10.0

Easy to access many different sites around Bern without needing a car.

10.0 / 10.0

Great location. Friendly staff.

10.0 / 10.0

Great location. Friendly staff.

8.0 / 10.0

The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.

8.0 / 10.0

The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.

2.0 / 10.0

It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option

2.0 / 10.0

It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option

8.0 / 10.0

Excellent!

10.0 / 10.0

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.

4.0 / 10.0

Great hotel with on site parking. Super friendly helpful staff. Great quality WiFi (for some webinars I needed to do). Across the road from tram stop 8mins from city centre.

4.0 / 10.0

Great hotel with on site parking. Super friendly helpful staff. Great quality WiFi (for some webinars I needed to do). Across the road from tram stop 8mins from city centre.

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