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Crowne Plaza Maastricht by IHG

Top rated by guests

2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Premium Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Minibar, in-room safe, desk, laptop workspace

Minibar, in-room safe, desk, laptop workspace

Minibar, in-room safe, desk, laptop workspace

8.2Excellent

(945 Ratings)

"Excellent hotel to stay at. good location in Maastricht. around the property could use some cleaning/cleanup"

Gabriel

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(945 Ratings)

Hotel in Maastricht

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants connected to the convention center in Maastricht
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Crowne Plaza Maastricht by IHG offers 174 accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Maastricht hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Crowne Plaza Maastricht by IHG

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Map of Maastricht

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Montagne de Bueren

Stade Maurice Dufrasne

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(945 Ratings)

"Excellent hotel to stay at. good location in Maastricht. around the property could use some cleaning/cleanup"

Gabriel

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(945 Ratings)

Hotel in Maastricht

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Maastricht

city location on map

Nearby attractions

Aachener Tierpark Euregiozoo

Montagne de Bueren

Stade Maurice Dufrasne

Available Rooms

About this hotel

Luxury hotel with 2 restaurants connected to the convention center in Maastricht
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Crowne Plaza Maastricht by IHG offers 174 accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Maastricht hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(945 Ratings)

5.0 / 10.0

Clean room friendly staff

4.0 / 10.0

The hotel is in a splendid location along the river, with convenient parking in the adjacent square. The town centre is easily accessible on foot via a pedestrian bridge over the river. However, the cleanliness of the rooms is disappointing. They are spacious and well furnished but a little austere.

8.0 / 10.0

This would be a 5 but for one issue. A hotel of this price should have a refrigerator that refrigerates. I was told "oh, we have a different system here. It won't make your item cold, but if you put something in it, it will maintain its temperature." I pointed out that then it was not a refrigerator. They shrugged. That aside, it was fine. Request a river view room. Skip breakfast however - 30 euros is a bit much.

10.0 / 10.0

Excellent hotel to stay at. good location in Maastricht. around the property could use some cleaning/cleanup

4.0 / 10.0

Crowne Plaza is a mixed bag - good front of house but cold food and argumentative waiting staff make it less enjoyable.

4.0 / 10.0

Great location and very clean. Staff were very friendly and helpful.

5.0 / 10.0

Everything was lovely, staff very friendly and helpful, excellent parking facilities and a great hair dresser on the premises who I would highly recommend

4.0 / 10.0

I booked the room with breakfast but I was surprised that this was not recorded in their system which had incurred about 130 Euros plus taxes.

6.0 / 10.0

Bar service extremely good. Went above and beyond. Woken in the morning by workmen hammering next door. When asked at checkout about I stay i mentioned then being woken by workmen and no warning and the receptionist shrugged her shoulders and said that doesn’t normally happen! Also forgot to give us the ticket to get out of the csrpark

8.0 / 10.0

This property needs better trained staff. Because the wifi signal in my room was weak causing a slow internet access, I went to the front desk to see if other room with a stronger signal was available, but one of the staff basically told me to suck it up. He said you might be used to a fast internet, but I had to put up with the slow access. I could not believe my ears. I thought hotels like Crowne Plaza have highly professional staffs?

3.0 / 10.0

Did not like room. Hotel could not move us as it was full

10.0 / 10.0

Nice area, spa was great, beds comfortable

8.0 / 10.0

The hotel overall was good. However, the restaurant at lunch time service range from terrible to nonexistent. For instance, the first day (Friday), the waitress took our order and disappeared for about 20 minutes, we had to flag another waiter to find out why our drinks had not arrived. He apologized and said the waitress was new, but he took our order and brought the wrong food... On the second day, the restaurant manager escorted us to a table and again we waited to be served and no one came to take our order until we complained, at that point, we have had enough and left.. Coincidentally, a couple sitting next to us also complained and said they had waited for about an hour to be served. Overall, the lunch service was terrible..

10.0 / 10.0

A very nice hotel with amazing staff and great location. Walking distance to everything.

8.0 / 10.0

Always wanted to stay here. Only disappointment was that I could hear everything in the room next to mine through an adjoining door. But a nice spacious room, beautiful breakfast room overlooking the river with a good spread of food. Well positioned of course for the train station, shopping or a short bus ride to the MECC

4.0 / 10.0

Service really good. I booked last minute requested a crib and after 10 mind I got a message that everything was ready for my arrival. King bed really comfortable. Only bad thing is that a guest activate the alarm at 3 am in the morning and me and my family were not able to sleep again ;( the technicians came to the floor ans checked properly until discovered it wasn’t real fire

10.0 / 10.0

The hotel in the middle of town. Walkable from the shops. the breakfast section was really good. The bar was very nice too.

6.0 / 10.0

Restaurant rather poor

4.0 / 10.0

Perfectly located on walking distance of citycenter and surrounded by shops and restaurants.

5.0 / 10.0

Excellent location and very modern hotel. It has an indoors parking which is not included in the total price.

4.0 / 10.0

Our 2 night stay at the hotel was very expensive especially as it didn't include breakfast. The room had not been cleaned properly as there was dust on the lamp shades, on the door 'swing' hinge (top of door), and the bathroom floor had not been cleaned properly as there were hairs on it. I appreciate everybody has their own preference when it comes to mattresses but the mattress on the king size bed was extremely soft as was the mattress topper. The cups for tea/coffee were very small and were not washed when the room was cleaned.

3.0 / 10.0

Nicely located close to city center and local restaurants and shops.

5.0 / 10.0

Fantastic stay! Very clean, amazing breakfast! 10 min from train station and both markets. Excellent service! I had lost my bag on the train and the front desk was fantastic at helping me get it back

2.0 / 10.0

Mold in the bathroom, stains on the curtains, worn out furniture. Not what you expect from a ‘premium’ room for over 300EUR a night. (!) This is totally unacceptable and a shame for the hotel business. Apart from the lobby and restaurant this hotel is outdated and worn out. Website pictures do not represent the rooms. Front-Office apologised and confirmed the issue but says it’s up to central Crown Plaza Management who must deal with refurbishments. Got one breakfast for free as compensation. Positive: staff friendliness and hospitality: they ‘save’ this hotel. Location is good as well as breakfast.

2.0 / 10.0

Mold in the bathroom, stains on the curtains, worn out furniture. Not what you expect from a ‘premium’ room for over 300EUR a night. (!) This is totally unacceptable and a shame for the hotel business. Apart from the lobby and restaurant this hotel is outdated and worn out. Website pictures do not represent the rooms. Front-Office apologised and confirmed the issue but says it’s up to central Crown Plaza Management who must deal with refurbishments. Got one breakfast for free as compensation. Positive: staff friendliness and hospitality: they ‘save’ this hotel. Location is good as well as breakfast.

4.0 / 10.0

Nice hotel, good location however check in procedure was a little bit convoluted as we were charged twice by mistake, this mistake was fixed soon after.

4.0 / 10.0

Nice hotel, good location however check in procedure was a little bit convoluted as we were charged twice by mistake, this mistake was fixed soon after.

5.0 / 10.0

Very good hotel. Good location, comfortable and perfect to explore Maastricht. I would come back for sure.

5.0 / 10.0

Very good hotel. Good location, comfortable and perfect to explore Maastricht. I would come back for sure.

1.0 / 10.0

Arrived after full day travel to be told Hôtel car park is out of service and given map of nearest car park 10 minute drive away. Could of received information in advance

1.0 / 10.0

Arrived after full day travel to be told Hôtel car park is out of service and given map of nearest car park 10 minute drive away. Could of received information in advance

4.0 / 10.0

A very standard business hotel. Everything was fine, except that the room was next to the elevator and quite noisy. Great location, and very helpful staff!

4.0 / 10.0

A very standard business hotel. Everything was fine, except that the room was next to the elevator and quite noisy. Great location, and very helpful staff!

5.0 / 10.0

It was an excellent stay at the Crown Plaza hotel. Location was superb. Walkable distance to all the major sites of interest and public transport. Well maintained and helpful staff.

5.0 / 10.0

It was an excellent stay at the Crown Plaza hotel. Location was superb. Walkable distance to all the major sites of interest and public transport. Well maintained and helpful staff.

6.0 / 10.0

Very high price. parking was a disaster. Instructions on how to get to their parking agar were wrong and led us into dangerous traffic situations. Glasses in room were dirty. Bed cover (comforter) was too short.

10.0 / 10.0

In the heart of everything! Dining, shopping and all of the sightseeing places!

5.0 / 10.0

Really like the special room

5.0 / 10.0

Really like the special room

4.0 / 10.0

The room was not cleaned properly. Found previous occupants prescription pills, carpet was dirty. Requested & changed our own bed linen as housekeeping failed to service our room. Room aircon barely made a difference in the heat. No towels in the bathroom, had to ask. The bar & kitchen staff were not attentive, waited over an hour for an order, cancelled & went to eat elsewhere. It’s a disgrace cause we have stayed here before. The only good thing that the hotel has is its location.

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