Days Inn by Wyndham Knoxville West

There were roaches tub was pealing paint rotten wood around bathroom door stains in carpet and chairs

Was okay and pet area was good. Kids don't like bugs and the room had roaches in it!

Needs major upgrades done

Staff spoke poor English and the breakfast was non-existent beyond apples, granola bars and broken coffee & juice machines.

Sink was stopped up and did not have towels was very messy

Dirty looking property. Not well kept at all. Sidewalks are stained, trash overflowing from the outside trash cans. Lobby area outdated and poor condition. Recent renovations appear to be completed by a group of blind mice. Awful that they would either pay or accept that type of work to be done. I hate to see older properties be demolished specially if ownership takes pride in their investment and build from that but sadly this motel ownership does not. Entire motel needs to be taken down and rebuilt. 1st room door wouldn’t open. 2nd room had no electricity at all. 3rd room there were roaches and half cleaned room. Hard to believe Wyndham passes this motel for any inspection but even more concern that the city of Knoxville let alone west Knoxville has such low standards for accommodations. Either invest and repair the mess made here or bulldoze it over. If you don’t believe me just go stay a night or look around. Owners need to proud of their achievements and hard work. I’d be embarrassed to say I owned this property.

The room was clean enough but the bathroom was falling apart. The ceiling was falling, the shower and curtain rod was broken and wouldn't keep water in the tub. Breakfast was junk, coffee, a granola bar and an apple! Thats not Breakfast! Pass on this place!

Who was empty there was roaches I had to clean with my own so cleaning supplies when I got there bad experience

Very polite nice cozy place

COCKROACHES EVERYWHERE. When we asked for a refund they advised that hotels.com would have to refund us due to 3rd party booking. Was unable to get a refund due to non-refundable room policy, even though they admitted “pest control was coming the next day”. Do not waste your time booking!!

My daughter checked in and there was cockroaches all over in the bathroom. They offered her a different room but she left. She told us not to go there. She booked us rooms at a different hotel. Customer service admitted pest control was coming the next day. They refused to give us a refund. I will never stay at a days in ever. The cockroaches were disgusting.

the light over the sink did not work and they said they would fix it the next day but didn't. The mattress was uncomfortable. I don't think i would stay there again.

Ehh

I arrived super late, around 1am. The desk clerk was clearly sleeping, which didnt bother me as much as his attitude. He said he was going to charge me, even though I had already paid, and demanded a credit card. When i gave it to him, he asked me what my limit is. Whaaat? He then told me that his machine was down, and that in the morning the manager woukd run it if it hadnt been paid. Fine. I went to the room and immediately went to use the bathroom where i found a toilet empty of water and otherwise full, and clearly broken for some time. I got a new room. That room had a shower curtain rod that woukdnt hold the water in the tub and sprayed around it, towel racks falling down, floors clearly missing boards, non-working tv, missing locks... But the bed was super comfortable. 🙃

Air conditioner

First, they illegally charge 10$ for service animals. When confronting the desk about this and showing them the law they just pointed to their policywhoch i will post in the images. 2nd the room was falling apart. The shower curtain wouldnt close because the bar was detached and hanging down. The towel racks were coming off the wall. If I were the Wyndham I would be embarrassed they use the name. Shameful.

I've stayed here before, and I'll probably stay here again. They had some issues in the past, but the staff are nice, so I didn't want to leave a bad review. Gentleman on the front desk was the nicest I've met so far, and they've all been nice and helpful. Room was the best I've stayed in so far, without paying extra.

For this part of our trip, the stay was okay. Close to Crackle Barrel and America's Thrift Store around the corner.

As I was checking in, the family behind me was checking out because they didn’t feel safe. The parking lot was full of whatever work crew they had staying, so as a single woman traveling alone it was somewhat daunting but it was late. As I approached my room the was a man sitting outside of it speaking very loudly into his phone on speaker and I informed that would not work for me and to wrap it up, and he did.

Great staff

This was a horrible stay. We were there 10 minutes and my wife saw a cockroach go across the sink. We quickly checked out and I went to the front desk to get our money back and they told me the manager is not in. I was given a card and told I would get a call. Four days later I still haven’t gotten a call and I have called every day. Every day they tell me to call the next day and will not give me their manager’s phone number. Cleanliness is one thing but poor customer service on top of that is unacceptable.

Great

False advertisement said there was a pool there was no pool said there was a breakfast. There was no breakfast if you consider coffee and apple and a granola bar breakfast that’s fine.

Arrived after regular hours. Had to yell under a window to arouse the man in charge. It took him 20 minutes to figure out the details of my visit. He didn't say a word to me. I was on the side of the hotel facing I-75. It was intensely noisy. The room was dirty and needed painting. Worst of all, the toilet seat was almost falling off. Honestly, this place was worse than the cheapo hotels you'll land in in Latin America.

Don’t stay here.

I'm a truck driver passing through. Parking was free and plenty to fit your rig there. The rooms are clean. Breakfast is decent, the staff was friendly and the room was clean. No complaints. I'll stay here again if I'm passing through......the rate was pretty high. I guess it's expected for same day check in.

Great location

Didn’t have any wash cloths to shower with

Ok

Good location.

Excelente

Great for the price friendly attendees