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HYATT house Pleasanton

Top rated by guests

Exterior

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Designer toiletries, hair dryer, towels

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

8.6Excellent

(1,003 Ratings)

"Very good place"

Emarita

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,003 Ratings)

Hotel in Pleasanton, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Suburban hotel with a 24-hour fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
HYATT house Pleasanton offers 128 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Pleasanton, CA

city location on map

Nearby attractions

Alcatraz Island

Municipal Rose Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(1,003 Ratings)

"Very good place"

Emarita

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,003 Ratings)

Hotel in Pleasanton, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Pleasanton, CA

city location on map

Nearby attractions

Alcatraz Island

Municipal Rose Garden

Available Rooms

About this hotel

Suburban hotel with a 24-hour fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
HYATT house Pleasanton offers 128 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(1,003 Ratings)

3.0 / 10.0

Checkin clerk was very helpful in getting us on 1st floor. Room had a very strong cleaning or freshener smell. The heater did not work right…cold air came out unless you turned up past 74 then it was to warm. We ended up turning off.

5.0 / 10.0

The room was very comfortable and clean

5.0 / 10.0

The set-up of the room was fantastic for our family of five to spread out (two bedrooms with a king bed in each, and a pull-out couch in the living room). The breakfast the next morning was also delicious- a lot of options, including omelets! I would definitely recommend the Hyatt House and would look to stay again.

5.0 / 10.0

Super nice staff. Breakfast was amazing with the omelet bar! Felt safe. Appreciated having laundry on site. Super comfy beds. We had a blast staying here!

4.0 / 10.0

Everything was fine except there is no elevator, and we also found sweets under the sofa

5.0 / 10.0

We used the two bedroom room--great layout. Worked really well for two couples as was well separated.

3.0 / 10.0

One of bathroom tubs didn’t drain. I didn’t like standing in a puddle in the shower.

5.0 / 10.0

Everything

3.0 / 10.0

.

4.0 / 10.0

The layout of the room and the amenities of what the room provided.

10.0 / 10.0

Very good place

10.0 / 10.0

Clean rooms, friendly staff, quiet area.

2.0 / 10.0

The rooms are good, but this is a motel and no elevator to all the floors. I lifted my suitcase up to third floor myself. I won’t recommend it.

10.0 / 10.0

Great complimentary breakfast with plenty of options, all freah. Surprisingly good lobby coffee!

10.0 / 10.0

Spacious

2.0 / 10.0

The lady at the front desk was really rude to me . I’ve been to this hotel twice and never had issues with the staff . But this lady was really grumpy , I didn’t like the tone she was using . Or how she spoke to me . It’s an older lady with glasses . She also switched my deposit price . How did the deposit go from $100 to $250 when I’ve gotten this same room twice already for $100 deposit .& I recently been at this hotel so how did the price just change like that ?She didn’t even give me a clear response when asked about it either . She also didn’t give me clear instructions on where my room was she just said it’s on the second floor so I had to walk all the way around the hotel just to find my room . She also was way nicer to the white ppl that came in Vs how she treated me . She even scolded me multiple times when I would ask questions . I don’t know what her problem was but she seemed very mean and very racist . That’s not how you should greet people at all . Regardless of their skin color . It literally took me almost 10 mins just to check in !!! It shouldn’t be so much work to just check me into my room how they always do . Overall I had a 4/10 experience this time around . It could’ve went way smoother if she would just be welcoming & nice .

4.0 / 10.0

Kitchen was closed in the evenings otherwise they would of gotten a higher rating.

10.0 / 10.0

All went well

5.0 / 10.0

I like all the little details they put into the rooms

5.0 / 10.0

quiet place. ample parking. liked the made to order omelette at breakfast. spacious suite rooms. very accommodating staff, especially at the counter. everybody is smiling and pleasant.

1.0 / 10.0

Average

5.0 / 10.0

Parking was easy and secure. Staff was not helpful when we asked for a pack and play. They said it was put away in storage and I later found out that it was there all along at check in.

2.0 / 10.0

My flights were changed by the airlines. I had no control over that. Due to the change I could not make it to the hotel the night of my booking. I called to change my reservation, nothing was available for the night I needed a room and I was still charged for a room for the night that I couldn’t make it to due to my flight change.

1.0 / 10.0

The receptionist Donald was extremely rude,mean and racist. He told us that we can leave the hotel when we asked him for some assistance. I asked him what kind of service is this and he told us that we should leave and go somewhere nice because we are not welcome there. We left right away even after paying for the hotel. I need someone from the corporate to contact me before i take this further

10.0 / 10.0

Parking was perfect. Easy access to our room. Improvements could be made for breakfast. Adding hot protein and real rags would be great. Orange juice was very thin.

10.0 / 10.0

Very clean room. Great breakfast! Awesome staff.

1.0 / 10.0

My room smelled like ciggarette so bad it hurt my mothers chest she had no pre-existing conditions it was that bad i went to the desk informed them and they asked if it was okay someone went in there to verify to change me rooms but thrn changed how they preceded to contact me to phone instead. Without me knowing to wait on a call they told me it v was myvfault for not answering my phone and that i would have no leanacy. By night two she could not handle it anymore. I went down to the front desk again they gad us clean out our room at 6 am just to sit in the lobby 30 mins to change rooms. They did not want to accommodate us at all so i went to corporate and im expecting a call back soon. Terrible customer service when making a reasonable request that was out of their ordinary requests.

6.0 / 10.0

Staff are very nice

10.0 / 10.0

Very clean rooms, comfortable beds, great buffet breakfast and free parking. Beds are comfy and rooms are spacious.Highly recommend this hotel.

5.0 / 10.0

Great customer service at check in . Thank you

4.0 / 10.0

Other hotels offered more amenities.

3.0 / 10.0

The room was clean and staff was nice. The bed and couch were both uncomfortable. The toilet paper holder that was supposed to be attached to my wall was completely broken, so it was constantly falling off. The bathroom door slides and is so loud. I was charged a $250 deposit even though I stayed on a Sunday and there is a sign at the front desk that says “stays Sunday-Thursday require a $100 deposit”. Room was way too expensive for the quality. There’s a Townhomes suites like five minutes away that is way nicer and cheaper.

5.0 / 10.0

A bit pricey for what you get.

6.0 / 10.0

We have stayed here before and it was great! This time around we didn’t enjoy it. The room itself was great. The pool area had a bunch of kids with two families.. they are splashing, jumping, yelling and throw plastic bottles in pool. One of them broke the plastic glass on entrance door. That wasn’t great hard to enjoy pool area. We also called for extra blanket and pillow but no one ever brought it. Probably won’t stay again

5.0 / 10.0

Clean,comfortable and good location

10.0 / 10.0

The rooms are spacious, staff is friendly, and the property is very quiet.

10.0 / 10.0

The rooms were huge with a great space to relax

5.0 / 10.0

Room was large and spacious. I wish the bathroom fan and ceiling light were on separate switches. Bed was firmer than a typical hotel bed, but I like my bed very firm so I wish it was firmer. Complimentary breakfast was good, lots of choices for unhealthy/healthy options. Good coffee. I didn't notice if there was an elevator to get to my room on the third floor. If there was an elevator, my room was nowhere near it.

6.0 / 10.0

No other comments

10.0 / 10.0

Fantastic Suite. Like a nice apartment. Courteous staff.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at HYATT house Pleasanton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is HYATT house Pleasanton pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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