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Holiday Inn Dublin - Pleasanton by IHG

Property building

Shower, Toilet, Bed, Bathroom, TV and multimedia, Coffee/tea facilities, Photo of the whole room, Bedroom, young children, older children, Family, flat iron, hair dryier, microwave, pet friendly, room service, room service, acessibility, air conditioner

Lobby or reception, Photo of the whole room, Floor plan, Shopping Area

Property building, Restaurant/places to eat, Lobby or reception, Supermarket/grocery shop, ATM, internet, vending machine

Property building, Parking

7.8Good

(206 Ratings)

"clean, friendly, informative. loved the indoor pool."

Verified guest

Don't miss out! Price and availability may change

7.8 / 10.0

Good(206 Ratings)

Hotel in Dublin, CA

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Featuring an indoor pool, this hotel offers lavish amenities a short distance from Stoneridge Shopping Center and 2.5 miles from San Ramon National Golf Club.

Amenities at Holiday Inn Dublin - Pleasanton by IHG

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Dublin, CA

city location on map

Nearby attractions

Golden Gate Bridge

Alcatraz Island

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.8Good

(206 Ratings)

"clean, friendly, informative. loved the indoor pool."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(206 Ratings)

Hotel in Dublin, CA

3-Star Hotel

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Dublin, CA

city location on map

Nearby attractions

Golden Gate Bridge

Alcatraz Island

Available Rooms

About this hotel

Featuring an indoor pool, this hotel offers lavish amenities a short distance from Stoneridge Shopping Center and 2.5 miles from San Ramon National Golf Club.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.8 / 10.0

Good(206 Ratings)

100% verified reviews

7.0 / 10.0

Nice and clean just very basic

Convenient location, very clean, easy for a quick overnight stop

No amenities— could have used some basics like a shower cap. No towel bars or hooks in the bathroom by the sink; just a single hook by the door. A little too stripped.

4.0 / 10.0

Seems like they put some effort into upgrading but not nearly enough

Bed was good. Location was good for us.

No free breakfast. Some elevator lights were broken. Water fountains in hallways didn't work. Hallways to rooms were dark and smelled bad. Our room's glass door didn't close or lock because the door frame was damaged. The elevator had holes like someone hit it.

8.0 / 10.0

Very reasonably price place in an expensive area.

Excellent location within easy walking distance (about 15 minutes) to the West Dublin BART station. A Safeway supermarket is also walkable. Good to know because breakfast is not included. Room is clean and comfortable.

Despite having myriad controls (including heat intensity), the microwave could only be used in 30-second increments at full power. The it would lock after each 30-sec cycle. Took a while to figure out how to proceed.

5.0 / 10.0

Loved the place, the walls were too thin and too noisy. I could not relax

Clean nicely renovated rooms

It was soo noisy! I could not sleep to save my life. Sounded like construction and footsteps above me all night I left at 1am it was terrible

8.0 / 10.0

But we had good rest

That it was clean and quiet and the bed was really comfortable

The channels on the tv keep going in and out and the WiFi kept going in and out when you go out by the pool area and the maids acted like they couldn’t give extra towels and could barely speak English

10.0 / 10.0

wonderful stay for a clean, safe property in the bay area

clean, friendly, informative. loved the indoor pool.

the hot tub stopped working :(

9.0 / 10.0

Would stay again

Location was great

9.0 / 10.0

Excellent place for the value. Would stay here again

Staff was fantastic. Above and beyond. Facility is great for the value. Absolutely zero complaints

The balcony door even when shut is not sound protective. Could hear the highway traffic pretty strong, but when the AC is on, it's not a problem.

8.0 / 10.0

Nice hotel with a few issues

Hotel was nice and clean. Beds were comfortable. Room was a decent size. Bathroom was newly remodeled with a decent size tub. Room was nice and newly remodeled.

Loud doors slamming late at night that shook the room. TV remote did not work. No hairdryer in room.

1.0 / 10.0

Horrible service in the restaurant, noisy freeway facing room. Not informed about closed gym which was reason I chose th

The room was nice

The gym and pool were closed for construction. I was not told this. I booked this hotel because I planned on using the gym while there. They gave me a room where the freeway noise was excessive. The restaurant was a total joke. We ordered breakfast with maybe four other people in the place. My friend ordered coffee and me water. He got his coffee I never got the water. Had to go to the counter and get some myself. 15 minutes after we ordered the server comes to my friend and says she lost his order. There only a few people in the place!!!! What the heck!!! We were under a time crunch so he says forget it I’ll just have the coffee. Ten more minutes went by and I asked about my food, she said ‘I told you I lost YOUR order’. So apparently when she was talking to my friend she was talking to both of us. Oh my god how completely inept can one person be!!!!!???? So we just got up and left. Didn’t eat anything until 3pm that afternoon. Way to go Holiday Inn!!!! Terrible hotel! I want my money back!!!! Total ripoff.

3.0 / 10.0

Didn’t enjoy this property at holidays inn.

The Tv in my room didn’t work for 1/12 hours three boxes were broken?

The room needs to make sure everything is working properly before you rent the rooms out to customers

8.0 / 10.0

Everything you need under one roof.

Lovely hotel, rooms recently redecorated. Some construction work ongoing at the time of stay but it didn't take away from the experience, lots of parking, fantastic staff & good location.

10.0 / 10.0

Comfortable Enjoyable loved it!

super clean restaruant was very good.

3.0 / 10.0

Fairly

Clean room

Had to ask for fresh towels, did not replenish coffee for second night. When I booked I was sure it said free breakfast no buffet for $15

6.0 / 10.0

OK-ish

Safe location.

Breakfast with 0 vegetables - unless you count potatoes as one. Hotel bar closing at 9 PM?

10.0 / 10.0

Very enjoyable stay.

Clean, easy access to/from freeway.

7.0 / 10.0

Adequate

Booked online and arrived later that same day. Staff is very friendly and attentive and accommodating. When I asked for a room on an upper floor, they quickly made the change. When I asked for recommendations for a restaurant, they offered some decent options. We were traveling to see aging parents and we got Covid. Didn’t want to give it to parents so we stayed a couple of nights here until we could test negative. Rates were affordable. Bed was clean and comfortable. Room was essentially clean and had no odors. It had a little refrigerator and microwave which was helpful. You have to understand this is an older property. Wasn’t expecting 5 star quality at the economy pricing.

There are little things hospitality companies can do to show they keep the traveler’s needs in mind. Like most hotels this had the requisite TV, travel size shampoo, soap, free wifi, clean towels. The AC worked well. Good! But the room was not equipped with anything on which to place and open your suitcases. So you are forced to either lay them flat on the floor and work out of your suitcase there or set them on the furniture. Most people, I assume, just leave their open suitcases sprawled on the floor and figure they can put up with it for a day or two. Can closets be designed with a low platform to splay your suitcase? A couple shelves in there and a hanging rod and you’re in business. Couldn’t find a Stairway to the upper floors. Finally when I was on the third floor I found stairs down. But when you get to the ground floor you exit through a single fire door and are deposited outside the building. But don’t close that door so fast. From the outside the sign on the door says Fire Exit and it can’t be opened from the outside. So, again, no stairs to the upper floors. You can get down, but you can’t go up. Maybe that’s their main concern here. Minimum safety standards. Key card entry to that building had a sign that gave the wrong information. It reads: Insert Key Card. But you couldn’t insert your card. Instead, after trial and error you discovered you just had to hover your card in front of the sensor, a green light would display and then you could open the entry door. Maybe at this price one doesn’t quibble about the little things. But it’s a simple thing to print a new sticker with the correct information. Always think: design should allow a first time guest to move intuitively and safely about the property. Travel is hard. Minimize your guest’s irritations. Elevator was slow but reliable. Bathtub is likely as clean as they can make it but it’s old and looked dingy. Some schmootz droplets were on the shutters and bathroom door.

7.0 / 10.0

Good

The staff was very friendly. The location was convenient; the BART station is a 10 min walk away. There's a shopping center and restaurants within walking distance as well.

The walls are thin. My room was in the building next to the bowling alley's dumpster so I heard the trash being taken early in the day. I could also hear my neighbors conversations clearly. There's also no curtains to block out the sun. On my reservation it states that the room comes with microwave, mini fridge and coffee maker. When I arrived there was no microwave or mini fridge in the room. I called the front desk and was told you have to order it. ???? I've never heard of that before but ok. They brought the amenities but I would've appreciated it if I was told that at check in.

3.0 / 10.0

Poor

The building was old and detached from the main. It was not renovated. When you open the door a strong whiff of old carpet smell hits you. It continues into the room. Fire alarm went on for about 20-30 mins at night. Near a huge construction site.

9.0 / 10.0

Its all good

I like it here stay when im in town

nothing

8.0 / 10.0

Very good

The staff was helpful and friendly.

1.0 / 10.0

poor training at the front desk resulted in me not having a room to stay due to booking through a third party. was also

location and convenience

old and dated. had a smell.

5.0 / 10.0

Passable

Carpets are disgusting. Door entering and exiting the stairs to the outside doesn’t shut unless you slam it. Anyone could get into the building.

7.0 / 10.0

Over all it was a nice stay

Friendly front desk staff

The breakfast was expensive. We thought being a Holiday Inn breakfast would be complimentary/free. This was disappointing considering we stayed in a nicer hotel similar a month prior and had free breakfast.

6.0 / 10.0

Pleasant

ok hotel- near to the venue i was attending

8.0 / 10.0

Very good for the money

Visited for a seminar held a hotel. Staff is very helpful. Rooms are comfy and clean. Empty fridge and microwave- are great! Located next to several freeways.

Would love more chairs in the lobby, there is only one area for a group to sit.

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