16 Castlegate YORK

Was beautiful, way bigger than pictures make it look, facilities were great, way above what you normally get

If you are not good on yr feet is a lot of stairs as house over 4 levels, was fine for us

Location, bathrooms, space

Dusty, broken bin, broken towel rail

Spacious, clean, and centrally located. Our party of 5 was very comfortable.

We came during an uptick in the summer temperatures and not all of the bedrooms had working fans. Just a small issue that we didn’t bother to complain about at the time.

The location was convenient. It was nice to have a parking space by the apartment. We liked the historic nature of the building and the large rooms. It was nice to have multiple rooms to relax in, and the little garden was pretty. The kitchen was well-appointed. The bathrooms were very nice and the showers were amazing. The management was very responsive and quick to address questions and issues.

The carpets should be replaced, or at the very least, deep cleaned. Some of the windows wouldn’t stay up and needed to be propped open for ventilation. One of the fans didn’t work and wasn’t replaced during our stay. One of the bedroom doors couldn’t be closed all the way (per management, this issue will be fixed), and one bedroom door wouldn’t stay shut. I wish the main bathroom had a rack for the hand towel. The number of steps weren’t an issue for us, but the stairs should be emphasized more in the listing as some people might find them difficult to manage.