Fonab Castle Hotel & Spa

Another fantastic stay at Fonab Castle hotel. We have been staying here for years and always enjoy our stays. Anna in the bar was very attentive and welcoming. We will be back.

The room was excellent and well looked after. The food was very tasty and the leisure facilities were excellent. Everything however seemed a bit clinical and lacked atmosphere.

All staff were friendly, professional and genuinely lovely. Gorgeous spa. Food was really tasty and good choice. We were lucky enough to be upgraded to a superior woodland lodge, which was really lovely. Walked around Koch faskally and into Pitlochry which was a lovely. Overall wonderful place to celebrate our anniversary and hopefully we will be lucky enough to visit again x

Room was perfect, warm and cosy. However, restaurant experience at dinner and breakfast was quits disappointing. Dinner service was very unorganised and portions were tiny. Breakfast was extremely slow and the cooked food was poor.

whole stay was excellent

This is such a nice hotel. We brought our young dog and she was very welcome, they have a cute welcome pack for dogs that includes a bed etc The breakfast was amazing. Our only negatives were that the outside hot tub was not hot enough, when it is 0 degrees outside the hot tub needs to be hot! Our other negative is that there’s a security light outside the lodge rooms that is super sensitive so it came on constantly through the night and the blind couldn’t keep the light out and there was no door on that area of the room either to shut it out.

Brilliant and house cleaning staff were excellent

Beautiful hotel - staff extremely helpful and efficient. Well appointed rooms - lovely decor and furnishings, bathrooms had plentiful toiletries and amenity kits. Cleanliness throughout. Food was fantastic in both restaurants - especially enjoyed the dinner at Sandemans. Big thank you to Daniel and his colleagues for making it a lovely experience - and huge congratulations to Chef and his team for the fabulous menu. The food was outstanding! Enjoyed using the pool and sauna facilities - spa staff were very friendly and helpful too. Would definitely recommend this hotel to anyone who wishes to experience great food and Scottish hospitality! Hoping to make a return visit for sure. Thank you so much!

Concierge was great and the room was terrific.

All the staff we came into contact with were polite and helpful. We stayed in a lodge with view over the loch (L22). The room was cold on arrival, it was November and there was no heating on. It took us a minute to find a radiator and to get the heating going. The room itself was OK, the positives; it was clean, had a lovely large bed, nice view, beautiful bathroom with separate bath and shower. The negatives; the decor in the bedroom really didn’t compliment the room or draw on the surrounding woodland. It was out of keeping with the rest of the hotel and if I’m honest a bit tacky, not what we had expected. The furniture wooden cabinets etc looked like they need some TLC, few marks on the walls and the ceiling at some point had obviously been plastered but was a bit rough. We felt that there were little touches missing from a 5 star experience. The lodge felt a bit too detached from the main hotel. We didn’t really feel that it reflected what we had paid for our stay. Maybe if we had stayed in the main hotel then we would have felt differently. Breakfast was lovely, well cooked and a good range of choice. The spa and pool were also very nice. The changing rooms needed a bit of attention, the showers were missing locks and the shampoo/conditioner etc were all running low.

Stayed a couple of years ago and definitely gone downhill. Seems to be reducing costs at detriment to customer experience. Low quality toiletries (not even supplied on first night). Pool/spa area needing a refurb, lockers not working in changing rooms, pool area needing refreshed and painted. Hot tubs outside not fully working and scum around rim. . Lack of variety in breakfast fruit options and low quality in cooked breakfast. Overall not a 5 star experience and really disappointed.

The whole stay was fantastic! The staff are ALL so welcoming and friendly, the atmosphere when you walk in is warm. The breakfast was great plenty to choose from as well. The concierges are more than accommodating, the scenery and setting phenomenal. It was peaceful, the bar lounge is comfortable and a gorgeous view - even when it is raining! Bedroom so comfortable and a proper size television in the room too! Tea and coffee amenities and robe and slippers and an umbrella. We will definitely he back sooner rather than later

We’ve been staying at Fonab for the last 7 years, since before it was bought out by a bigger company. And if I’m honest, it has declined yearly. It’s no longer a five start hotel. Maybe 4 at best. It’s tired and needs some love and a revamp. And a lot of reviews say this. It’s true. And it’s a shame. She staff are brilliant, but as other reviews suggest, there aren’t enough. We weren’t told that we were expected to take our breakfast in bed card to the front desk, which apparently we are supposed to do (at a 5 start hotel?!) so we placed it outside our door as it said on the card and no breakfast came. When we dialled 0 (as it tells us to do on the tv screen for room service) we were told to phone a different number as that was a special line. Food came eventually. The second day I ordered french toast and it came as pancakes. They replace the meals no problem but all the little bits shouldn’t really happen in the first place. Overall, the wood panels on the rooms need repainting. There is dust and lint everywhere. We stayed in a doggy room with an infant and made the mistake of letting her play on the floor until I realised she was eating various other people’s dog hair on her toys. I’m not sure it’s hoovered but if it is, they need new hoovers that actually pick up. Sorry Fonab, we will probably look at a new hotel for our Enchanted Forest stay in the future.

Fantastic

The whole experience was amazing. From check in, where we were offered a wee dram, to check out and everything in between, it was a fabulous stay

Slightly surprised by all the service charges being added, therefore no tip given.

We had the absolute best time staying in a CASTLE. It was a beautiful location with truly the BEST staff. They were so helpful and so nice. We would recommend this to anyone that was looking for a special stay.

So glad we decided to stop here at the last minute. The service was great, rooms were great and you just cant beat the views

Lovely overnight stay with trip to the theatre.

Spacious room, private balcony, great service, beautiful food, warm swimming pool, multiple hot tubs, steam room and sauna. Sandemans cosy and luxurious, 1892 restaurant with stunning views of river, trees and hills beyond

It was fantastic hotel the setting was stunning definitely 5 star hotel really good food options and very comfortable room and bed. Lovely soft pillow. The whiskey on arrival was a lovely touch as was the amenties such as the little teacake was a lovely touch. The bar was stunning decor was top class. Service was impeccable. My only regret was rhat i did not stay longer. Breakfast was so good and great options.

Castle is nice. But lodge rooms are just average, and expensive.

I've never given a negative review for a property, and feel terrible doing it now. That said, I feel like it's my responsibility to let others know that you will not get what you pay for at this hotel. It is definitely not 5-star. First, the positives: The location on the lake is beautiful, and we enjoyed the adjacent walking trail, proximity to the village, and gorgeous views from the lounge and restaurant. In general, I feel like the staff want to be helpful, and David genuinely tried. We liked having the spa, but I'll write more about that. Breakfast was outstanding, even though the service was lacking. Negatives: Quite simply, this hotel is understaffed. Most seemed pleasant, but stressed and unable to fully do their job. Don't expect a concierge or any real help... They either don't know the answers to questions or don't have the time. The spa was nice to have on-site, but one of the hot tubs was always lukewarm or fully drained/empty. We had a Woodland Suite and the room was very dated and SUPER loud. We could hear absolutely everything in the hallway and the TV from the room next to us. Our coffee maker was broken and didn't get fixed or replaced over our three nights there. The bathroom smelled like urine. When we made a complaint about the noise on our first evening, we were told a manager would be advised. No one ever followed up with us. This hotel has great potential and may be the best in the area. It's just not worth the price and definitely not 5-star.

Beautiful hotel and grounds. The staff are all very friendly putting you at ease. We couldn’t use two things at the spa as one wasn’t working and the other was dirty

This is one of the best hotels I have stayed at, so welcoming, room excellent as was the food

A lovely location on the lake amongst the forest unfortunately the rooms are not five star standard they are rather small and don’t have baths or bar fridges. Kindly the hotel upgraded us to a suite which is more the size you would expect for a five star country hotel. The service was mixed the concierge was really lovely and went out of their way however reception were very awkward. They charged us £20 for checking out an hour late when we had told them we going to be late as our baby was sleeping. It was the sort of penny pinching you expect at a roadside travel lodge not a five star hotel. There are lots of better places to stay.

The location is amazing the views of the loch rooms are very comfortable clean and comfortable beds easy parking near rooms however no air con for summer months , Restaurants high quality food however delivery was a bit slow due to be undermanned .well done steven for making us most welcome

The staff are the greatest asset. All friendly, helpful and smiling. The food at breakfast and dinner was exceptional. The room was huge - only negative was that it was a big too warm inside because the weather was sunny. No air con ( I don’t think). The grounds are gorgeous and views breathtaking. Extremely handy for Explorers Garden and Pitlochry theatre. Will definitely be back. Great facilities : gym, pool, hit tubs - lovely bar area too.

Had an amazing night's stay with dinner and breakfast. The staff were excellent, from reception to restaurant, bar and concierge. We used the pool and jacuzzi which was really relaxing and a big draw for us using the hotel. Would highly recommend.

Fantastic stay with impeccable service. Great location.

Property was beautiful. food was good but left feeling hungry.

Everything was top drawer from start to finish