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Villa Sassa

Top rated by guests

City view from property

Premium Suite, 1 Bedroom | View from room

Studio Apartment | Private kitchen | Electric kettle, highchair

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Electric kettle, highchair

8.8Excellent

(984 Ratings)

"We had a wonderful experience"

Gene Martin

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(984 Ratings)

Hotel in Lugano

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Lakefront hotel with a full-service spa, near Lake Lugano
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Villa Sassa offers 120 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Villa Sassa

Restaurant

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.8Excellent

(984 Ratings)

"We had a wonderful experience"

Gene Martin

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(984 Ratings)

Hotel in Lugano

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

About this hotel

Lakefront hotel with a full-service spa, near Lake Lugano
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Villa Sassa offers 120 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.8 / 10.0

Excellent(984 Ratings)

2.0 / 10.0

The room was terrible and need's renovation urgent. A Heating like in the 70th. The included breakfast is like in B&B Hotel, if the guest wants omlett must pay 9CHF. And in the room was a cockeroach which my dog tried to eat. The staff was OK. The fasade looks like the houses in communism. I would recomment this location with 6,0.

5.0 / 10.0

Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.

5.0 / 10.0

All perfect

8.0 / 10.0

Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.

5.0 / 10.0

Tip top

10.0 / 10.0

We had a wonderful experience

10.0 / 10.0

The views of Lake Lugano from this property are amazing.

10.0 / 10.0

Everything was amazing, top notch hotel!

10.0 / 10.0

Great place to stay wish we’d stayed longer a massage would of been great

2.0 / 10.0

We found the suite to be spacious and very clean, with a breathtaking view. However, there were a few things we didn’t like as much: the extra bed was quite basic and uncomfortable for our child. The bedside lamps in the bedroom looked rather worn out, which didn’t really match the overall style of the hotel. Also, the kitchen had no equipment at all — it would have been nice to have at least some plates and cutlery. Especially when traveling with children, it’s practical to have a few essentials available for a quick snack in between meals.

5.0 / 10.0

.

8.0 / 10.0

Modest lodging experience. Over promised and underdelivered on service and accommodations. Pics were misleading, mainly appearing to be on the waterfront. I should have examined further. Courtesy transportation delivered a great customer experience.

4.0 / 10.0

The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.

4.0 / 10.0

Unfortunately, we were stuck in the elevator for about 30 minutes, and the help button didn’t work. We had to call the hotel directly for assistance.

8.0 / 10.0

The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.

8.0 / 10.0

Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.

6.0 / 10.0

The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!

3.0 / 10.0

.

8.0 / 10.0

The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.

5.0 / 10.0

The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.

3.0 / 10.0

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+ The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite. My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3. I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location. Nevertheless the staff were polite and corrected the error immediately.

10.0 / 10.0

P

10.0 / 10.0

Great location with incredible views. Great helpful staff, great breakfast buffet.

5.0 / 10.0

Last second booking. Grateful for a very early check in and very kind service

5.0 / 10.0

This place was outstanding. No need to type a long review, just think about everything you love in a hotel and Villa Sassa has it. Superb!!

3.0 / 10.0

Expensive for what it was. The hotel feels a little tired. Breakfast was the highlight. Disappointing that they wanted to charge a flat fee of 40CHF to use the car charger (irrespective of actual usage).

10.0 / 10.0

The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.

10.0 / 10.0

beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.

5.0 / 10.0

Our first time in Lugano - family trip!

5.0 / 10.0

The Lugano 4 nights/5 days were new to me and Villa Sassa including the city was very enjoyable.

10.0 / 10.0

Beautiful view from the hotel pool

10.0 / 10.0

Villa Sassa has a beautiful setup. Staff was very courteous and helpful.

6.0 / 10.0

The hotel is a bit dated, 1980s architecture. The rooms are a nice size though and the bathrooms modernized. The pool is very nice. The restaurants and especially the service were awful. Overpriced, poor food and arrogant waiters really put a damper on our stay.

5.0 / 10.0

Amazing stay with friendly staff and great location! We stayed at Villa Sassa for one night and found the location superb. It is a bit outside of the Lugano city center and is this quieter, but still very easy to go downtown. The room was very clean, the staff was helpful, the pool with view on the lake is incredible. For breakfast there were a lot of choices, all rather good. I definitely recommend this place!

3.0 / 10.0

The location is beautiful, but the hotel needs renovation.

5.0 / 10.0

The staff were very welcoming, friendly, and the food and service was great. Good location, and the view from the hotel was beautiful. Would definitely stay again!

10.0 / 10.0

Excellent

10.0 / 10.0

The staff were amazing ! Thank you for making a great stay.

4.0 / 10.0

Fantastic place. A bit old. Need some adjustment regarding renovation to be 5 star hotell

4.0 / 10.0

We booked a stay at the Villa Sasa due to the reviews, description, and pictures we saw on Expedia. The drive to the resort was very urban and not at all what we expected. It is not close to any main street that you can walk by the lake, was difficult to find, and honestly just not what we expected after seeing pictures and reviews online. The receptionist, and those working at the front desk were very nice, but failed to explain any options as far as closest place to possibly swim in the lake, which main streets in the center of town or nearby or worth going to to walk around for reviews and good dinner, you really were left to google and find this information on your own. They do give you an electronic voucher for free public bus transportation, but no real direction of which stops are beneficial to go to which stops are good for walking around to shop or to grab dinner. Once you were at the resort, you were pretty much secluded to only the grounds of the resort as walking around there, and the nearby streets did not have anything.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Villa Sassa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Villa Sassa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Villa Sassa?

We found 1 amenities for this rental. This includes , and restaurant.

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