Hotel City Lugano
Top rated by guests





8.9Excellent
(704 Ratings)
"The Breakfast Lady went out her way to accommodate our late Breakfast
Thank you"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located 2625 feet from the Lugano Exhibition Center and 0.6 mi from the lake, Hotel City Lugano is a modern, nonsmoking building with stylish and air-conditioned rooms.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.9Excellent
(704 Ratings)
"The Breakfast Lady went out her way to accommodate our late Breakfast
Thank you"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
breakfast was nice and lady doing it very pleasant
10.0 / 10.0
The Breakfast Lady went out her way to accommodate our late Breakfast
Thank you
Everything
5.0 / 10.0
Both the reception staff and the lady who served us at breakfast were extremely attentive and kind. It was very well located for what we needed (going to the hospital).
Unfortunately, even though we had to wait until the evening to receive the room, it was not properly cleaned. The bathroom had hairs everywhere, which was very unpleasant after a long day.
10.0 / 10.0
room was great and clean, service was nice and efficient, overall very new but comfortable feel, room was surprisingly spacious, staff especially at breakfast was very friendly and had nice conversations.
included breakfast didn't cater well towards dietary requirements, I had a few options but overall it was slightly limited. Still i stocked up on what I could eat and didn't leave hungry. Another thing is that evening time there is only very little shops open and so getting food was harder and so I wish they had a restaurant too or maybe a small shop that is open in the evening.
9.0 / 10.0
Super nice breakfast buffet and super friendly & helpful hotel staff. We stayed in a 3-person room - I can’t speak for the normal double bed but the sofa bed was a bit hard. Other than that everything was as nice as I expected!
9.0 / 10.0
All staffs were very friendly and helpful. The room was very spacious and clean. Beds were comfortable. The quality of the breakfast was excellent with varieties.
Nothing
10.0 / 10.0
Great Business Hotel in Lugano. Nice team, sympathical and professional. Nice room with all the expected comfort. Quite, good bed... Excellente breakfast.
Parking axxess for big cars... impossible !
8.0 / 10.0
Friendly and helpful staff. The hotel is clean and in good shape. Would come again.
A bit overpriced, but it was probably just the fact that it‘s high season and Lugano and the rest of Ticino is rather full these days.
9.0 / 10.0
Friendly staff, clean and modern rooms.
8.0 / 10.0
A decent hotel. Has everything you need. In a nice quiet neighbourhood. A very short walking distance to city center.
10.0 / 10.0
The receptionist was very informative and friendly. The lady was very hospitable during breakfast.
none
10.0 / 10.0
breakfast had wide selection of everything, very good
9.0 / 10.0
Good location, new & perfectly kept property and rooms, very clean, helpful staff. breakfast is good. perfect for business stay in Lugano. 5 - 10 min walk to the lake, restaurants and amenities. good value for money. next time will stay the same place
while having jet lag no option to have beverages or snacks at nights.
10.0 / 10.0
very clean and the staff were wonderful. especially the lady at breakfast. amazing member of staff
would have like there to have been a bar. but no other issues at all
7.0 / 10.0
Lovely room with very high standards, except for the view. Friendly staff and excellent breakfast. Calm and yet close to city centre. TV was out of order and very few channels to chose from.
TV with greater choice of channels and films
9.0 / 10.0
Nice little hotel that offers really good value when looking for a place to sleep in Lugano. Located 10 mins away from the city centre by foot, it's a great option to avoid the insanely high prices of other smaller hotels in the area.
Rooms are good and the beds are super comfy!
9.0 / 10.0
Great hotel close to the city center with good breakfast and friendly staff.
8.0 / 10.0
Modern and clean hotel. The room was rather big and well equipped.
- Location is great for the university, but as a tourist one might prefer a more central location. It is however an easy walk to the lake.
- There is no 24 concierge.
10.0 / 10.0
Best stay in our trip to Switzerland. Very clean room/bathroom which makes the biggest difference! Great breakfast!
10.0 / 10.0
The hotel is newly renovated. We stayed 4 nights, all staffs there were friendly and professional, especially the lady serviced in the breakfast restaurant was fabulous. The rooms are clean and in good size. Good sound insulation, very quite at night.
10.0 / 10.0
Breakfast was good and the staff is really nice. Clean rooms and good location, closed to bus stops.
8.0 / 10.0
All good, very friendly and flexible staff. Breakfast typical for this region and very tasty.
8.0 / 10.0
Very nice and helpful staff.
Bed in one of the rooms too small and only one mattress so every movement was felt by other person. Mattress too firm for our liking. Other room was fantastic!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel City Lugano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel City Lugano pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel City Lugano?
We found 1 amenities for this rental. This includes , and business facilities.
