"My experience at this hotel was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to make me feel welcome and supported. Every team member I interacted with was ..."
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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About this hotel
This family-owned hotel is centrally located just a short walk from Lugano town center and its breathtaking lakeshore, and the famous Piazza Riforma with its many sidewalk cafés.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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$$$$
Top rated by guests
8.9Excellent
(856 Ratings)
"My experience at this hotel was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to make me feel welcome and supported. Every team member I interacted with was ..."
This family-owned hotel is centrally located just a short walk from Lugano town center and its breathtaking lakeshore, and the famous Piazza Riforma with its many sidewalk cafés.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.9 / 10.0
Excellent(856 Ratings)
100% verified reviews
10.0 / 10.0
A wonderful experience in the city centre of Lugano
My experience at this hotel was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to make me feel welcome and supported. Every team member I interacted with was warm, attentive, and committed to ensuring guests have a flawless stay. Their professionalism and kindness set the tone for my visit.
The room exceeded my expectations, spotlessly clean and simple, but nicely designed.
The location could not be better. Situated close to the main train station and the old town with key attractions and restaurants, and public transportation, it made exploring the area and going to the conference venue really easy. Despite being so central, the hotel itself felt peaceful and quiet, offering the perfect balance between convenience and recovery after a challenging day. Moreover, the breakfast helped start, given the choices, the start well.
This hotel delivers a very positive experience in every category. I would highly recommend it to anyone looking for comfort, convenience, outstanding service, and value for money. I will definitely be returning on my next visit!
Nothing really.
10.0 / 10.0
Staff were very helpful. Breakfast was excellent. Would highly recommend
Location Lovely older building
10.0 / 10.0
Simply perfect!
The view from the little balcony in our room was so beautiful! Breakfast was also so delicious with lots of variety. Great location right near the train station.
Nothing
10.0 / 10.0
Perfect choice for a Lugano stay
Everything was perfect...
They even gave me a free upgrade
10.0 / 10.0
Relatively high end hotel close to the train station and town, with excellent staff.
Great location close to the train—closest hotel around! Close to the main part of town, food, shops, funicular, boat excursions. Staff was great, communicated great before arrival. Young Pablo was especially helpful!
Escalator to the train station!😁 Actually we could have used a taxi but decided to take the steep walk at a slow pace.
9.0 / 10.0
A great hotel for railway travellers visiting Lugano.
Convenient location for train travellers visiting Lugano, great window blinds to cut out the light and reduce noise and a comfortable bed.
The shower water temperature in the shower would occasionally fluctuate to very cold or too hot. A shower thermostat needs to be fitted.
10.0 / 10.0
Fantastic stay in a beautiful location
The property was within walking distance of the train station which we were happy with. The hotel was exceptionally clean and had amazing views out to the lake and mountains. Breakfast was lovely. It was a short walk into the town centre. Staff were very helpful and supportive when we requested a (paid) room upgrade.
Nothing
10.0 / 10.0
Fabulous!
Location: up the hill from the lake front, next to train/bus station. Perfect for us as we had a bus trip and could walk from Hotel. Be aware there are steep hills and it is difficult to drag your luggage around.
Property: very nice “old world” feel with modern ammenities. The room was spacious and the beds were a bit firm but comfortable. We had a lake view on the 5th floor and when the surround patio doors were closed it was very quiet.
Restaurant: fantastic menu and service! We ate at the restaurant 2 out of the 3 nights since it was soooo good. And the service was outstanding! Emilio, Fernando and Alicia were very attentive and fun to speak with. The breakfast buffet was also excellent and it was included so we took full advantage.
We had a lovely stay and would definitely come back and would highly recommend this property with its rich history, elegance and service! BTW, we stayed here in the middle of September, 2025 and had great weather as well😎
Sitting on the balcony, you may have a neighbor come out to smoke on their balcony since rooms are non-smoking😬
9.0 / 10.0
Great stay would come back !
The air conditioning wasn’t working well and it was pretty hot outside
10.0 / 10.0
Lovely stay
The location ,the room size and the best thing was staff of the hotel thay made us feel like we were at home
Nothing
10.0 / 10.0
Holiday
Friendliness of the staff!
10.0 / 10.0
Once of my most enjoyable stay ever. Location, friendly helful staff, Clean, Beautiful setting.
Location - 5 mins from central station, right on the edge of old town,
Studio unit, tastefully renovated, clean, cooking oil, etc provided
8.0 / 10.0
Great hotel with excellent staff
Nice hotel, great staff, close to train station. Breakfast was excellent
Hotel is on a steep hill and we didn't figure out the funicular right away
10.0 / 10.0
Friendly, central and perfect for short stay
Central but not on main streets. our receptionist was the friendliest most helpful person we’ve met - made our stay easy and welcoming. Our family room with a view definitely value for money.
9.0 / 10.0
Good hotel in convinient location, close to the train station, and close to the downtown
We were staying in the studio, out of the main building. The place was very convenient, because it was close to the train sattion and downtown.
Nothing to declare
10.0 / 10.0
Excellent hotel
Excellent hotel in a good location near the station and bars and restaurants in Lugano città. Very easy to reach by car and the staff valet parked my car for me. My single room was spacious with an ultra modern en suite and a wonderful view over the city. Staff were very helpful and friendly. Really nice breakfast which I was able to enjoy on their terrace. Would definitely stay here again.
Nothing.
8.0 / 10.0
Enjoyable
Reception staff were excellent. Breakfast was wonderful.
Very little. Rooms are a bit small.
9.0 / 10.0
Lovely stay in beautiful Lugano
Lovely hotel with wonderful views over lake Lugano.
10.0 / 10.0
Everyone was welcoming, polite, friendly and helped with every request.
Friendly, helpful, smiley
8.0 / 10.0
Perfect stay in Lugano
Close to the train station.
Staff were very helpful
Rooms very clean
View from our balcony
Nothing bad to say
9.0 / 10.0
Friendly without frills
Super close to the train station (but up and down a big hill!) They gave free transit cards; wish we were there longer to use them. Lobby was well-appointed and breakfast was highly satisfying. The free chocolates were a nice treat! We had a nice view of the mountain but couldn't see the lake. The staff was great!
The room was quite small and boring.
10.0 / 10.0
We will return again
The staff was outstanding
The location was the first rate
9.0 / 10.0
Charming
Charming, historic hotel. The staff were all warm and welcoming. Delicious breakfast.
9.0 / 10.0
Excellent hotel- just as expected
The location is great- just down from the train station. Front desk folks were lovely, room was just as described, clean and welcoming. What I loved about this hotel is that we got exactly what we thought we’d get- a comfortable room, great location and helpful and friendly staff.
Maybe a bathrobe in all of the bathrooms- I asked for one and they were very prompt and gracious to bring one up.
9.0 / 10.0
Highly recommended.
Well situated. Extremely friendly staff.
9.0 / 10.0
Wonderful and helpful staff! Good location and clean, comfortable room
Wonderful and helpful staff! Good location and clean, comfortable room
10.0 / 10.0
perfect location for Lugano.
location and friendly staff
nothing
9.0 / 10.0
Centrally Located Hotel
The location was great because it is only a few minutes walk to the train station as well as city center. We took the Bernina Express bus from Tirano to Lugano. From the Lugano bus station, cross the street and walk along the sidewalk towards the train station until you see the ramp that leads to the hotel. The hotel sign is hard to see as it is blocked by overgrown trees.
The room we stayed at was not spacious enough for us and our luggages but we didn’t mind it since we stayed there only for one night and it’s a very well maintained and clean hotel.
Breakfast was just the typical Swiss breakfast including but not limited to assorted bread, cheeses, bacon, scrambled eggs, cut up fruits.
9.0 / 10.0
Wonderful Location - will definitely return
Location!! Short walk to the train station and a one minute walk from the vernacular stop that takes you up or down the hill. As you are high up the view is wonderful but still only a short walk to the lively restaurant and shopping area as well as the lakefront.
Andreas in reception was wonderful, so welcoming and very helpful.
Hotel is a bit dated and in need of an update but the location more than compensates for this.
8.0 / 10.0
This is a great find within 3 stars hotel category.
Excellent service and friendly staff. Tasty dinners and breakfast. Wonderful lake view.
Proximity from train station but you must walk on very steep curved road. Taxi wouldn’t take you there because it is very short distance.
7.0 / 10.0
great location, delicious dinner but not good value for money
location is great and dinner that was included in the price was VERY good, we looooooved it!
the room was good size too!
first it’s quite noisy as it’s next to the motorway and as this is something we oversaw…we love tranquility!
and it’s not the best value for money to be honest. to pay almost 500 usd per night for the 3 star hotel which is quite old, needs refurbishment for sure was a bit strange…
10.0 / 10.0
Wonderful and would highly recommend.
Breakfast was great. Location is prime, and easily accessable to the city. The staff was extremely friendly and helpful, and also made parking our car very easy and stress free.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Federale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Federale pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Federale?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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