Acquarello Swiss Quality Hotel
Top rated by guests





8.1Excellent
(1,992 Ratings)
"Staff, room and breakfast were fantastic"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Well situated in the center of Lugano, Acquarello Swiss Quality Hotel provides air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 3-star hotel offers a bar.
Business facilities
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Top rated by guests
8.1Excellent
(1,992 Ratings)
"Staff, room and breakfast were fantastic"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Right in the center of town, close to the train station and not too big.
The staff is extraordinarily friendly, helpful and endured my broken attempt at trying to speak Italian with grace. They were very adapt at switching to English at the end of my latin.
My room was good, right sized and clean. I was alone, one could sleep with two, but staying for more than 30 minutes with two in the room would quickly feel cramped. The hotel room is good, but should not be your destination in Lugano.
Breakfast is good, large room, great selection and again friendly staff.
The tourism tax is put to good use as you get a free public transportation pass for the city and if I understand correctly the Ticino region.
I think it's an Italian thing but the room was very hot when I arrived (other venues as well), so I opened the windows. You can hear the funicular very well then, but it didn't bother me. With windows closed you can hear it, but it's a perk that's beneficial more than a nuisance.
The pillow was so fluffy I needed both pillows to have some headrest. I like sturdy pillows so your mileage may vary. The bed was comfortable though.
The corner room I got had a very small desk, so if you're unfortunate enough to have to work instead of walking through the beautiful town, that can be challenging and going to the entrance area or a cafe may be a better place
10.0 / 10.0
Staff, room and breakfast were fantastic
Nothing
10.0 / 10.0
Great attention to detail and very helpful staff, lovely facilities including sauna, solarium and bar. Right next to the funicula to the train station and the city and lake a few minutes walk away.
9.0 / 10.0
We had a great stay. The staff were friendly and helpful. The room was spacious, comfortable and spotlessly clean. The hotel is in an excellent location - close to the station, bars, restaurants and shops. There was a good selection of food for breakfast.
Nothing
7.0 / 10.0
Very warm room, the sound of the funicolare in the early morning.
9.0 / 10.0
Good Hotel at the bottom station of the "Furniculare".
Cute reception lady, smooth checking and nice and calm room at the top floor.
Breakfast was very good, plenty of choice, incl. fresh orange juice to squeeze :)
Nothing to add here. Was just staying one night, but will return.
5.0 / 10.0
Furnicular runs next to the room all day and night in this economy room. Booking.com should advise this
9.0 / 10.0
Excellent hotel with an unbeatable location as per its closeness to downtown and free funicular to the train station. Rooms are quite good and breakfast was top notch. Very nice staff.
Nothing
10.0 / 10.0
We had a wonderful stay at Aquarillo Hotel in Lugano. From the moment we arrived, we were warmly welcomed by Sabrina, the receptionist, who was exceptionally kind and helpful. She provided us with all the information we needed and went above and beyond to make our stay comfortable.
Our room was spacious, modern, and very well equipped. We required two separate beds, and it was simple to arrange them to our convenience. All of the hotel’s facilities were excellent and well maintained.
Since we had to leave early in the morning, Sabrina thoughtfully prepared packed breakfasts for us to take on the way — a gesture we greatly appreciated.
The hotel’s location is also excellent: reaching the railway station was easy with the nearby shuttle cabin, and there are many good restaurants within walking distance in the center of Lugano.
Overall, Aquarillo Hotel exceeded our expectations, and a special thanks goes to Sabrina for her kindness and professionalism. Highly recommended!
None.
10.0 / 10.0
Staff was very friendly, remembered my birthday and provided a gift, accommodated my laundry request and in general made it a very comfortable stay. I will certainly stay there again on my next trip to Lugano.
9.0 / 10.0
Great Location. Really convenient to both the train and town / lake because of the easy free tram to the train station
Air conditioner was a little noisy
9.0 / 10.0
Great location, spacious room , good breakfast.
A little dated , wall view from our window
5.0 / 10.0
The location is in the center. This is the only positive side of the hotel
The hotel is over rated. 3 star is too much for the facilities. The size of the room is too small and the bed is not comfortable. The AC is like disel engine in the room with too much noise that ll disturb your sleep every one hour will wake you up. The hotel was not designed with AC so they just introduced split unit ac which is very old and noisy. The wash basin is outside the toilet because no enough space for it in the small toilet. The shower area is very very small and restricted. There were mosquitoes in the room that disturbed me for full night. The breakfast is very basic. In summary will never think to return back to this hotel.
10.0 / 10.0
Very good breakfast, nice and clean rooms, great location close to the lake, the sauna (1hr for 15 CHF) and the excellent storage room for the bicycles (incl all Equipment you can imagine to fix your bike.
7.0 / 10.0
breakfast was fine as was the room
I don't remember anything bad about the stay.
9.0 / 10.0
The location was excellent, right near the lower station of the Funicular down from the main station. Lots of restaurants/bars in the ara
The bathroom was cramped, having to walk through the corner of the folded shower doors to reach the toilet. Also difficult to make tea even with own teabags as only hot water was via pod coffee machine and small coffee cups.
9.0 / 10.0
The location is perfect, close to the funicular arriving from rail station.
A little noisy, due to the funicular, but not so much disturbance.
9.0 / 10.0
Excellent location just at the bottom of the funicular which is very handy if you arrive by train. Lovely greeting with chocolate and free local transport card. Breakfast was exceptional.
No issues
10.0 / 10.0
The 'Welcome' chocolate block was a pleasant surprise and the staff were extremely accommodating. When my power adaptor didn't fit in the sockets, the front desk were very quick to loan me one.
The only thing that I can think of was that I was catching an early train and had to wait until breakfast was open, so had to rush a quick bowl of cereal and toast.
But that's all, it was great 👍
9.0 / 10.0
Located just around the corner of the Funicular and close to the train station. The hotel is a bit hidden, but inside it's a gem with friendly staff, functional rooms and great breakfast. I stayed there over Eastern and even found a chocolate bunny in my room. Thanks again for this nice surprise 🙏
Nothing really besides that the hotel is a bit hidden.
7.0 / 10.0
Excelleant location
.
7.0 / 10.0
excellent location
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7.0 / 10.0
Location and friendly staff
The rooms are completely non sound proof. I could hear every word of the conversation of my neighbor is at 1am who did not respect the quiet times but there was no one in reception to complain about it
8.0 / 10.0
The hotel is above the funicular from the train station. Easy to get there. The center of town. Very clean, big room. Good breakfast.
The hotel is above the funicular from the train station. Yes, it's also not a good thing. It start very early in the morning every few minutes and it was just outside the window.
Small bathroom.
6.0 / 10.0
This was a definite improvement on my previous visits. New staff members were friendly and helpful. The room was more spacious and reasonably appointed. Price was in acceptable relative to the fact that Lugano is an expensive location.
Nothing
7.0 / 10.0
It super convenient location from the Bahnhof and to the town area & lake. Like the fact that it’s just situated next to the funicular and it’s free with our Swiss Travel Pass! Save us a lot of time & effort.
Nothing.
10.0 / 10.0
Delicious breakfast; super friendly staff, very well located and clean! Everything was perfect there!
8.0 / 10.0
Great location
N.A.
9.0 / 10.0
Excellent location. Close to the funicular and in the city centre. I really liked that they gave a chocolate on check in. the breakfast was good. Really great that they had lactose free items.
Pillows were uncomfortable
10.0 / 10.0
I recently had the pleasure of staying at your hotel and wanted to provide feedback on my experience. Overall, I was very impressed with the hotel's location and cleanliness.
The location was perfect for my needs, as it was close to the places I needed to visit during my stay. Additionally, the cleanliness of the hotel was exceptional. The room was spotless and well-maintained, which made my stay very comfortable.
Thank you for a wonderful stay and I look forward to visiting your hotel again in the future.
9.0 / 10.0
Location,friendly staff
no kettle in room
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Acquarello Swiss Quality Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Acquarello Swiss Quality Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Acquarello Swiss Quality Hotel?
We found 1 amenities for this rental. This includes , and business facilities.
