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Macdonald New Blossoms Hotel, Chester

Property entrance

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Lounge

Combined shower/tub, hair dryer, towels

Room amenity

7.4Good

(1,004 Ratings)

"Amazing"

Zeinab

Don't miss out! Price and availability may change

7.4 / 10.0

Good(1,004 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

About this hotel

Victorian hotel with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Macdonald New Blossoms Hotel, Chester offers 67 accommodations with hair dryers and irons/ironing boards. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities at Macdonald New Blossoms Hotel, Chester

Internet / Wifi

Laundry

TV

Map of Chester

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.4Good

(1,004 Ratings)

"Amazing"

Zeinab

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(1,004 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

Map of Chester

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

Available Rooms

About this hotel

Victorian hotel with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Macdonald New Blossoms Hotel, Chester offers 67 accommodations with hair dryers and irons/ironing boards. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.4 / 10.0

Good(1,004 Ratings)

1.0 / 10.0

Checking in was on and staff were friendly! Going to our room it got hotter and hotter! On first look to just drop our things the room was ok but extremely hot! We stayed two night and each night was unbearably hot! At one point I woke at midnight and thought I was going to pass out as it felt about 50 degrees in the room! On our first morning we had a shower, which was needed after the amount of sweating from the heat! However getting out of the shower over bath the bathroom floor was like a lake! There were two holes in the bottom of the bath so a lot of the water just went onto the floor! The drain was also FULL of hair so the water in both the bath and sink too forever to drain….i was not picking out someone else’s head of hair! We did tell reception of our issues after the first night and we were told “we will try and get a maintenance person to take a look”. Well nothing done so we didn’t chance a shower the second morning depite smelling from sweating all night again! We checked out and we’re not asked at all how our stay was and we put our luggage in the store room to collect later! We went back later in the day to collect our luggage to find a Que of people who had waited for a member of staff for over 30 minutes,they had tried to call the numbers and the bell but no answer! I just wanted our luggage so I tried the storage door and it was open,I grabbed our stuff! Not very secure! A cleaner then walked through reception, who didn’t know where all the staff were!

5.0 / 10.0

Lovely spacious room, impressive water pressure and hot water - filled a bath tub in about 2 minutes! Excellent location and helpful, friendly staff. Can't comment in any of the other aspects as I didn't drink or dine at the hotel.

2.0 / 10.0

Hotel isnt particularly well kept, seems a little run down and dated, threadbare carpet on the stairs, windows screwed shut but you can still hear the noise from the street outside, food on the floor in the corridor from a wedding the night before. We got woken up by a gang of scaffold work

5.0 / 10.0

Fantastic room and service

1.0 / 10.0

They scam . When I checked it , they need me to fill up online form. The app requires me to pay 30 pounds deposit and claim refundable. The app is not processing if I am not paid anyway.i trusted that i have not captured any screenshot for prove. Of course the kept my deposit and replied me it was non refundable. They are scammer. When I first I saw the fitted sheet upper dirty. I messaged them no response

4.0 / 10.0

Rooms were adequate. A bit short of cooffee, tea and milk. Showere very good but room needs some attention

2.0 / 10.0

Checked in to a dirty room. Not cleaned since previous visitor...unmade bed surrounded by tissues

3.0 / 10.0

Room dated, cracked tiles in bathroom, mould in bedroom and bathroom, kettle full of limescale, think dust on light fittings. Staff good and good location

1.0 / 10.0

Room Cleanliness: The room was in an unacceptable condition. There was a large, unsightly stain on the carpet beside the bed, the mattress had a prominent red stain, the bathroom ceiling was blackened—presumably due to condensation or mould—and the shower only produced cold water. Noise Levels: Excessive noise from downstairs persisted throughout the night, making it extremely difficult to rest. Staff Service: There was no staff presence at the front desk when assistance was needed. Additionally, the dedicated phone line for the Duty Manager went straight to voicemail, leaving no way to escalate concerns. Breakfast Experience: The breakfast service was chaotic. The chef was unable to fulfil orders, the food that was eventually served was undercooked, and the waiting staff were left to manage a high volume of complaints from other dissatisfied guests.

2.0 / 10.0

Breakfast awful, rooms shabby and dated, mould around bath, ill fitting (and dangerous) lavatory seat, limited hot water

5.0 / 10.0

Room was very clean and well equipped Staff were helpful and friendly

5.0 / 10.0

Very clean room

5.0 / 10.0

Spotless room, nice staff

5.0 / 10.0

Nice hotel but tired in areas. The bathroom was on a bad state of repair

4.0 / 10.0

Room needs some maintenance - threadbear carpet, stained chair, broken bathroom blind, grout missing from floor tiles. Staff friendly

2.0 / 10.0

Small dark tired room tiny bed , tatty carpet and constant flushing running water noise from adjacent rooms

1.0 / 10.0

Damp on the ceiling. Pigeon feathers and poo all over the outside. Dead pigeon the main view from the window.

4.0 / 10.0

A bit worn, needs some maintenance and upgrading

4.0 / 10.0

Decent hotel in brilliant location. Bedroom very comfortable but bathroom perhaps in need of attention particularly shower door which leaked quite heavily onto bathroom floor and shower attachments which were coming off the wall!

4.0 / 10.0

Nice, spacious room. Great location.

8.0 / 10.0

Lovely classic old hotel. Lobby really pretty if you like the photos. Room was a good size. Appreciated the drinking water in the hallways

5.0 / 10.0

This was my latest stay in what has been a number of stopovers in the MacDonald New Blossoms Hotel. It is ideally situated right in the middle of Chester. The staff are always so pleasant. I hope to stay there yet again on my next trip to England’s most underrated city.

3.0 / 10.0

Hotel is in a great location, very central and the staff were helpful and friendly. The room was clean, we booked king size and the bed was very comfortable. Air conditioning unit not very powerful although a desk top fan was provided which we needed as the windows are sealed shut and it was warm weather. The bathroom is in desperate need of maintenance . Shower fitting is hanging from the wall, extractor fan not working, shower water not draining away - drain is obviously blocked. Breakfast sadly mediocre, no seasonal fruit or yogurt provided (despite being on the menu). So I asked for some and the waitress went to see if they had any - just a watermelon was sliced up and served. Coffee was not nice, it was weak and tasted like cheap instant stuff. The cooked breakfast was nice but no black pudding available despite being listed on the menu.

4.0 / 10.0

We asked to clean our rooms , but one of our rooms was not cleaned 2days in a row , which was very uncomfortable.

10.0 / 10.0

Amazing

6.0 / 10.0

The room was comfortable and clean. The staff was helpful and really friendly. Unfortunately, there’s a club next-door that pounds music into your room until the wee hours. If I come back to the area during the week, I would stay again, but not on the weekend.

6.0 / 10.0

Room was a decent size but in need of updating.toilet was very difficult to flush, it took alot of flushing to flush, we ended up using the toilet downstairs.Some Furniture was dusty..carpet needed a hoover..big gap on the bottom of door, could see the light from hallway..room smelt nice and was good having a little hallway to the toilet and wardrobe. Heard lots of complaints from other guests and the person on reception didn't really have many answers or help much. Shame as was location

10.0 / 10.0

Rooms need update

10.0 / 10.0

It in centre of chester its nice but no veiws ares was a brickwall.breakfast ok not much options could update it .nice room again out dated my tea making facilitied in wardrobe only one chair in room and ours a twin .

4.0 / 10.0

It needs updating they could make the continent better

8.0 / 10.0

Lack of proper drop off point. No ramp at entrance for disabled customers.

4.0 / 10.0

Hotel staff friendly enough however hotel looks like it’s not been hoovered in years. Room full of black long hairs from someone else before. Fan didn’t work unbelievably hot room. Didn’t sleep a wink nor did my wife or the children. Shower leaked all over the bathroom floor. Would not recommend.

10.0 / 10.0

Easy check in very comfortable room

4.0 / 10.0

We requested a quiet room! and had one nearest to night-club ,which was still going at 6 AM very loud music, room and facilities very tired, property needs a refit. All windows broken / stuck closed AC very ineffective would not stay here again.

10.0 / 10.0

Rooms were clean & comfortable.

1.0 / 10.0

Upon booking the same day, with plenty of availability, arrived to the only room left in the hotel, upon checking into the room it was not serviced from the previous occupants. Was told I’ll get a refund sent on my way, not what I wanted to hear at 11 o’clock at night absolutely appalling service. From a short amount I saw of the hotel it appears they have made a little progress from the last time I stayed here. Don’t waste your money. Go stay at a proper hotel..

5.0 / 10.0

Forgot to clean our room two occasions

8.0 / 10.0

Lovely hotel , perfectly situated in the city centre. Clean and tidy but some features in the rooms need attention, such as bathroom grouting and blown bath panel . The staff were all pleasant and accommodating. Breakfast was fine on Saturday with table service, although the portions were a bit light . But the Sunday was somewhat shambolic with unlaid tables , people queuing and food running out, the girls serving tried but it needed better organisation. That said , we would stay here again, hoping that the minor issues would be resolved

2.0 / 10.0

The rooms were very tired and the carpet was disgusting with stains everywhere. The room was boiling and the shower would only produce scalding hot water. I have stayed here previously but it has really gone down hill, I would not recommend staying here.

10.0 / 10.0

Lucked out with this choice whilst being old it was clean the staff were amazingly helpful and it was close to everything.

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