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Becozy Self Check-in & Pop-up Hotel

Deluxe Suite | Living area

Deluxe Suite | Living area

Superior Double Room | Bathroom | Shower, designer toiletries, towels

Shower, designer toiletries, towels

Deluxe Double Room | Desk, laptop workspace, blackout drapes, free WiFi

6.0Average

(101 Ratings)

"Cozy quiet place to stay"

Jonathan

Don't miss out! Price and availability may change

6.0 / 10.0

Average(101 Ratings)

Hotel in Basel

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi and more

About this hotel

Hotel in Basel
Along with a snack bar/deli, this hotel has coffee/tea in a common area and express check-in. WiFi in public areas is free. Additionally, express check-out, gift shops/newsstands, and a communal living room are onsite.
Housekeeping is available on request.
Becozy Self Check-in & Pop-up Hotel offers 57 accommodations with complimentary bottled water and designer toiletries. This Basel hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

Amenities at Becozy Self Check-in & Pop-up Hotel

Internet / Wifi

Map of Basel

city location on map

Nearby attractions

Musée National de l'Automobile - Collection Schlumpf

Mundenhof - Freiburger Tiergehege

Steinwasen Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

6.0Average

(101 Ratings)

"Cozy quiet place to stay"

Jonathan

Don't miss out! Price and availability may change

$$$$

6.0 / 10.0

Average(101 Ratings)

Hotel in Basel

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi and more

Map of Basel

city location on map

Nearby attractions

Musée National de l'Automobile - Collection Schlumpf

Mundenhof - Freiburger Tiergehege

Steinwasen Park

Available Rooms

About this hotel

Hotel in Basel
Along with a snack bar/deli, this hotel has coffee/tea in a common area and express check-in. WiFi in public areas is free. Additionally, express check-out, gift shops/newsstands, and a communal living room are onsite.
Housekeeping is available on request.
Becozy Self Check-in & Pop-up Hotel offers 57 accommodations with complimentary bottled water and designer toiletries. This Basel hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

Amenities

Internet / Wifi

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

6.0 / 10.0

Average(101 Ratings)

4.0 / 10.0

Please realize this is a budget hotel, not Swissotel. That said, with that out of the way, it’s perfectly serviceable if you have realistic expectations. Upon arrival I hadn’t received the mail with the codes for access to the building and room, obviously because I ordered a couple of hours in advance and not, say, 40. Glaeza at customer service was very helpful, though, and I soon got the info I needed. The next day the access code for the main entrance had unexpectedly changed, and I couldn’t get in. This time Maryem at customer service sorted the problem out in no-time. The room itself has a rather hard bed, but I slept well nevertheless, and the sheets and linens were clean. The curtains have seen some obvious use, but blocked the daylight just fine. The mains outlets are few, and the switches illogically laid out, but no deal breaker. And the street is noisy, with loud talking late at night, as the hotel is situated downtown. The bathroom was actually impeccably cleaned, and I had no issues with it. I would come back, especially considering the horrendously priced competition.

2.0 / 10.0

Not so clean. Super hot

10.0 / 10.0

Cozy quiet place to stay

4.0 / 10.0

Loved the balcony I got! As with many unstaffed hotels booked through hotels.com I didn't automatically get check in instructions by email but had to request it. But they answered really quickly on whatsapp. Central location in quiet side street.

6.0 / 10.0

It’s pretty frustrating when you arrive at a self-check in hotel and there are no keys in the lockbox, the issue was resolved fairly quickly but it did involve me sat on the stairs for a while, nice concept but the execution not perfect

4.0 / 10.0

Great location., could do with more easier communication methods

2.0 / 10.0

I booked a large room. On the day of arrival it turned out my room in unavailable. The hotel offered me a smaller room and a refund. I agreed and got a small room but no refund. No one has replied to my emails since then.

5.0 / 10.0

Small and clean. Ok location, I had little ptoblem while ckecking in, since they havent send me an e-mail 24h before arrival

2.0 / 10.0

Property isn’t what is advertised on the website. No shared tv lounge, no breakfast, no snacks kiosk! No staff on site to help you if a problem occurs. Room wasn’t clean when we checked in, was told we would have to pay for a cleaner to clean it! Would never stay here again.

1.0 / 10.0

I am definitely not coming back here!

8.0 / 10.0

At a fault of my own me and a friend booked this hotel not realising it was in the middle of the red light district, this at times did feel un easy walking the streets in the evening. That being said it was a nice stay and easily walkable to places. Although it’s self check in, staff were reachable via the phone which was helpful.

6.0 / 10.0

The sink didnt work properly, the Place was very reachable. It was worth the Price

8.0 / 10.0

Decent basic room, goid value for money

3.0 / 10.0

Check in was relatively complicated as the instructions to use the tablet in the foyer were old as no tablet exists in the foyer. Staff on the chat were extremely helpful, however. Bedding was clean but room was incredibly dusty and there was no shower gel/ shampoo or conditioner in the bathroom.

1.0 / 10.0

Fist of all, when we arrived we were a approached by a very disoriented man that was trying to get in but not owning a booked room! We saw drug changes on the corner of the hotel. When we came into the hotel the self service snack machine was empty and it was never refilled when we were there! The room does not look at all like the photos they provide on the website, it was super dirty like they had only changed the bedsheets and towels and that was is! No vacuuming or cleaning what so ever! I really do NOT recommend taking this hotel!

4.0 / 10.0

Stayed here many many times - this time wasn’t the best :- tablet in reception frozen so couldn’t finalise check in, had to wait ages for Live Chat to respond with room number & key code (had to help other guests in same situ the day after), no water bottles in my room (as advertised & had every time before), no fan (which I know other rooms had as I was there before when they were assembling them putting them in the rooms a year or so ago during another heatwave). Room was not in a good condition - wardrobe door missing with the frame damaged on side & floor, light not working above sink unit in main room, shower head sending water in all directions…dissatisfied & disappointed

3.0 / 10.0

The hotel itself was standard and average - relatively clean bathrooms and nicely decorated common areas. The check in process was confusing, and I had some confirmations that said a 2pm check in and some that stated 4pm. Thankfully, the WhatsApp app support was excellent and soon cleared up questions I had, but it was not a smooth process and I witnessed multiple other people struggling with main door access, access to their rooms, and the online check in process. I would only recommend staying here if you have time to spend messing around and working through a clunky check in with no human presence in the hotel to help.

6.0 / 10.0

Close to city center

8.0 / 10.0

As a regular customer this visit was very disappointing - no water bottles in the room, vending machines empty & never restocked during our 4-day stay, reception floor looked like it needed a clean. Also the cash box at the tea/coffee station had been broken into. No staff seen during my stay either…

2.0 / 10.0

Self check-in hotel, which was not user friendly. Multiple emails sent , but not check-in details. Hotel was very run down with strange furniture and a random dirty storage room in the penthouse suite....very strange. Curtains were not blackout and wi dows not preventing noise.

5.0 / 10.0

A little information for fellow travellers: If you are planning to stay here make sure you (a) get your Basel card and front door access code by email (b) Number 50 bus will take you from the airport to the main train station (free with your Basel card). Take the number 8 tram to Kaserne (the hotel is just 50 metres from this stop (again free with Basel card). C) You will need your front door code to enter the lobby and you will need a qr code or be cozy booking reference to get your room ( If you book with Hotels . Com you will NOT be sent either. You MUST get in touch with Be cozy in advance to get this reference. To be fair, their live chat and email responses are quick. Once in, the room is basic but the bedding, towels etc are clean. The heating and shower are great. Location wise the hotel is just across the river from the old town and there are a few very nice restaurants nearby.

2.0 / 10.0

This was the worst hotel I’ve ever been to, with atrocious customer service. It started as soon as we got there, when it took 20 min (as opposed to the promised 5) to get the code to enter our room. Then, we had trouble getting Basel cards. Bafflingly, the hotel claimed they didn’t have my name and birthday, despite the fact that I gave them this info not an hour before during check in. Instead, I got a WhatsApp from a total stranger asking me for my information. Even after I gave it, I never got a Basel card. It was not worth it to bring it back up because the last thing I wanted was to give more info to a stranger who did not seem to understand why I found this interaction unprofessional and confusing. The real problem was the room. The shower did not work and sprayed into the bathroom.The room was covered in dead bugs. The hand towels were covered in dead bugs. Live bugs still covered the ceiling. It clearly had not been cleaned prior to our arrival. We suffered through a night. When we woke up, the problem was even worse. There were even more bugs. We sent videos to the help team. While they offered to change our room and refund our first night, they refused to give us a refund because “the weather causes bugs”. Why would a new room help if the issue was the weather? Why don't other hotels have this problem? It is nonsensical. I ate the cost and stayed at a clean hotel. I have no confidence in this place and will never stay at any Becozy pop up hotel again. DO NOT COME

4.0 / 10.0

We really loved the concept of this hotel (? - It kind of sits somewhere between a hostel and a hotel) and it really didn't feel like a hotel, either. With the windows closed, you don't hear much if anything of any street noise; we couldn't hear anything from neighbouring rooms. The only issue we had was checking in, but it seemed that the problem lay in not having booked directly through becozy - a vital piece of information for the check-in wasn't forwarded by hotels.com. But the people working the hotline were super friendly and helpful and we got there eventually. Would definitely stay again. Also: We highly recommend the vegetarian restaurant next door - it was so good, we ended up spending about double what we had initially planned on. Totally worth it.

3.0 / 10.0

Communication regarding how to check-in (even enter the building) was not good. The assumption that we all have access to all our email accounts at all times or that emails happen instantaneously caused me big trouble. I was very lucky that my wife was home and that I could get a wi-fi signal so I could face time her and she was able to play middleman was the only reason i got in at all. It sucked and it took hours. There is no AC and the room temperature was sauna-like. Noise from the street was terrible as you had to leave the window open for the room to cool down at all during the night. I would not return, ever.

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