Extended Stay America Select Suites - Indianapolis - Plainfield

Good

No staff late at night , was charged for having a bloody nose bcuz it got on the sheets , noisy due to dogs , no bed side lamps .

Dawn was at the front desk when I got there. The TV did not work.

Staff was friendly but the room was terrible. Dirty, needs updated. The smell was terrible.

We got there a little later and had to wait a little bit to get in but the guy who was working was awesome

This hotel was so filthy and scary that I slept in my car

No tv stations worked

I wanted a queen size bed I think it was a twin. The bed was on springs like if you went to a camping area. The room smelt like mildew when I asked for a different room I was told no because they had a huge event when there was no event. A lady behind the desk just did not want to do her job.

Bad experienced, I booked fully paid but they do not give us room in almost 10pm with small children

Dirty. Did not get any sleep because dogs barking the people of above me making all kind of noise.The people beside me hollering.I do not recommend it to anyone

Perfect

Good

Average and cheap!

Perfect

The rental price is good, but not comparable to other Extended Stay properties I had used. The room was smaller, the bed smaller, furniture insufficient, hygiene very poor, plates and cutleries not available, the bathroom ceiling leaking, and staff unavailable at all times. One staff behavior (Bronson, by name) totally abhorrent. I was in Room 131. Right above me (Room 231), children were jumping and running, making loud thumping noises, the telephone in the room was not working, so I went to the Reception to complain. Bronson categorically told me that he could not ask the occupants of Room 231 to tone down their noises. Instead, I had the option to check out of the property. I was stung at the lack of compassion, courtesy, and extremely horrible customer service. I will never use this particular hotel again!

Very nice

nice staff

Its alright for what you pay cant complain.

My son stayed here for a month and it was amazing for him. No issues and his stay was comfortable and problem free.

I appreciated the discounted rate for my stay on the Easter holiday. I researched a few hotels in the area and settled on this one for the price, and specifically because of the description and photos on Expedia. The bathroom photos appear to have updated shower heads and walk in showers. They don't. The first room: everything was sticky or greasy to the touch. When I went to turn on the shower, the water handle nearly came out of the wall and the button to pull to turn the shower on fell off in my hand. The lady at the front desk was kind enough to upgrade me to a double on the second floor. I repacked my things and went up to the next room. Much cleaner, working shower but the cable television wasn't working. The window would only open a third of the way. Shower curtains are NOT waterproof. The floor and bath mat were soaked which made it dangerous getting out. Very kind people but this property needs real improvements not just cosmetic. Heads up, this location does NOT have grab and go breakfast. I'll chose another option next time I'm in the area. Happy trails!

Nice place friendly people the manager was a nice guy

While working out of town thisbisnthe place to stay. Ash has been helpful with rebookings and the one problem I had. Will definitely stay again.

Im in Indianapolis working amd srayed here forna few night's. I extended my stay. Great property.

Staff was nice, room was clean and convenient

Room was dusty and floor needed swept. Place smelled like marijuana. Doors being slammed all hours.

Not that safe.

Hard to find noisy and not that clean. Not a family stay for sure.

The property itself was well-maintained. The staff was very friendly and helpful. The people next door smoked pot like they were at a Cypress Hill concert though.

The floor in room was sticky everywhere after wiping one small spot the color of floor changed so kept wiping larger area and noticed the entire floor was filthy! After wiping floor was a much lighter color. Looked like very dirty mop water was used. Sheets had stains. A bug kept walking across ceiling and tub water leaked entire time

The supervisor was very professional very welcoming like my casa is your casa kinda vibe other staff was amazing over all I would stay again in a heart beat

Ash at the front desk is the best! She is quick with checking you in which is relieving, she is also very knowledgeable about her job & the services the hotel can provide for the guest to make it the best experience! She made it easy & comfortable for my family & I! :)