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Hilton Garden Inn El Paso / University

Top rated by guests

Outdoor pool, sun loungers

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Free toiletries, hair dryer, towels

1 bedroom, in-room safe, desk, iron/ironing board

8.8Excellent

(1,007 Ratings)

"Friendly staff, clean room, great services!"

Lifu

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,007 Ratings)

Hotel in Ciudad Juarez

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free airport shuttle, near Sun Bowl Stadium
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities at Hilton Garden Inn El Paso / University

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

TV

Wheelchair accessible

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.8Excellent

(1,007 Ratings)

"Friendly staff, clean room, great services!"

Lifu

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,007 Ratings)

Hotel in Ciudad Juarez

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

Hotel with free airport shuttle, near Sun Bowl Stadium
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.8 / 10.0

Excellent(1,007 Ratings)

5.0 / 10.0

Great staff

5.0 / 10.0

Staff helped with returning items we accidently left behind.

4.0 / 10.0

The service and cleanliness was very nice. I definitely recommend it. I would stay there again

4.0 / 10.0

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.

3.0 / 10.0

No luggage carts. No valet for transporting bags to the room, or for parking.

10.0 / 10.0

Friendly staff, clean room, great services!

10.0 / 10.0

My only issue was the shower flow was weak. That definitely needs repair.

10.0 / 10.0

Super comfy beds and quiet throughout the hotel. Easy to relax during a stressful personal trip

10.0 / 10.0

I had a pleasant stay. I will stay here again if back in El Paso, TX.

10.0 / 10.0

Ok

10.0 / 10.0

Hotel was

10.0 / 10.0

Great place to stay! Fly in for a skills day at UTEP, location was very convenient!

10.0 / 10.0

Loved it

2.0 / 10.0

I

10.0 / 10.0

Great experience

4.0 / 10.0

Had some gunk on the floor of our room. When I booked it said complimentary breakfast but when we went to breakfast and started eating they came up and charged us 18.50 per person. Was not worth it at all as the breakfast supplied was very very minimal and not very good

10.0 / 10.0

Great property, very nice room, fastest check -in I've ever had at any hotel, cute little bar with special drinks for the concert I went to at Sun Bowl Stadium.

10.0 / 10.0

Hotel was amazing and clean

4.0 / 10.0

There was no exhaust fan in the bathroom😭 What started out as a honeymoon quickly ended in disgust as we had no choice but to endure lingering bathroom odor Please address and save future relationships

8.0 / 10.0

Breakfast not included. No water bottles as amenities. Hand soap in the shower instead of body soap.knockong at the door at 8 am to clean.

10.0 / 10.0

N

10.0 / 10.0

We stay here visiting my son and grandson it’s very nice and convenient

6.0 / 10.0

Male Desk clerk seemed he had lack of training. Also didn’t like the inconvenience of having to return the expired or rancid chocolate bars sold. Don’t mind the price for a FRESH product. Everything else was good.

5.0 / 10.0

We enjoyed our stay. Loved the room without carpet covering the entire floor for a person with pets its a grand gesture as a "pet friendly hotel" thank you!

6.0 / 10.0

The best part of our stay was the convenient location—close to plenty of restaurants and just a short drive to Mesa. Unfortunately, that was the only highlight. Housekeeping never came to clean our room during our 3-night stay, despite us making two separate requests at the front desk. We also had to repeatedly ask for basic necessities like towels, which were never replenished. We even ran out of toilet paper and body wash. On top of that, the sink was clogged and had poor drainage every time we used it. Overall, the hotel was not clean, and our requests for housekeeping and essentials were ignored. Given these issues, we will not be returning and cannot recommend this property.

4.0 / 10.0

The bedding in the room smelled like sweat. It was obvious the sheets had not been changed. Staff was very friendly and changed our room.

10.0 / 10.0

Excellent hotel for the price!

10.0 / 10.0

Excellent stay when in El Paso

8.0 / 10.0

This hotel was nice and the staff at the desk and at the restaurant were very helpful. However, we did have problems with requests made at night from the hotel. After our second night the cleaning staff changed out the shower curtain to one that was too short for the tub and our bathroom flooded while taking a shower. I requested a new towels and a new curtain and never got them. I was told that there were very few staff at night that could complete the request. The curtain was never changed. We also asked for a new tv remote because ours was unable to shut off the tv. The desk kept the remote but never replaced it. Other than these two issues, the hotel was nice.

10.0 / 10.0

We enjoyed our stay! The staff was excellent!

10.0 / 10.0

Very comfortable room. Clean bath. Lovely bed. Great breakfast.

10.0 / 10.0

It was so relaxing, quite, Great service.

5.0 / 10.0

Stayed the night for a concert, great service and I liked the room a lot.

8.0 / 10.0

The front desk didn’t say anything about parking. I get a courtesy tag about my car parking spot not being registered. Better communication is needed about that.

10.0 / 10.0

I liked that the pool time was Laurmmlate

5.0 / 10.0

I came to El Paso on a business trip and had meetings downtown and at UTEP. The hotel is pretty much right on the UTEP campus and conveniently located near downtown. I didn't use any of the facilities like the gym or pool but the lobby was nice and there is a restaurant and bar on the premise. There is a Starbucks about a two block walk that opens at 4am for early birds. The staff was really nice and accommodating. Overall, it was great for my business travel and I highly recommend.

5.0 / 10.0

Great hotel. I asked about checking in early and was told of course that would be possible in about 30-45 minutes later. So we drove around for an hour. I went to the desk and ask again about checking in early and was told the room wasn’t ready. I waited in the lobby for an hour When shift changed I ask the new person and she was so nice and said the other person was new and didn’t mention I was waiting and of course my room was ready. Now by this time it was 30 minutes before check in. She offered me free breakfast for my inconvenience but it was at 6:30 AM and I would be gone for an early flight.

2.0 / 10.0

When we arrived the service upfront was really unpleasant and seemed bothered by us being there. They helped but seemed forced to assist us. When we arrived to the room it was not clean. In example the sofa bed was dirty. I have photos and video of it.

3.0 / 10.0

Location was great since I needed closed to the hospital. Although it is and old building it was nice and clean. Staff not bad but not friendly. Breakfast the worst I’ve ever have and so expensive.

10.0 / 10.0

Smella clean, is clean, always amazing stay

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