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DoubleTree by Hilton Hotel Mexico City Santa Fe

Top rated by guests

Property entrance

Junior Suite, 1 King Bed, Non Smoking | Living area

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower) | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking | Bathroom shower

8.2Excellent

(951 Ratings)

"Everything perfect "

Meir

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(951 Ratings)

Hotel in Mexico City

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel connected to the convention center in Mexico City with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at DoubleTree by Hilton Hotel Mexico City Santa Fe

Restaurant

Map of Mexico City

city location on map

Nearby attractions

Museo Nacional de Antropología

Six Flags México

Parque Bicentenario

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(951 Ratings)

"Everything perfect "

Meir

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(951 Ratings)

Hotel in Mexico City

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Mexico City

city location on map

Nearby attractions

Museo Nacional de Antropología

Six Flags México

Parque Bicentenario

Available Rooms

About this hotel

Hotel connected to the convention center in Mexico City with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(951 Ratings)

3.0 / 10.0

The attention of the correct staff, but the service to rooms super late, in question of breakfast one of the people who attends the tables with very bad attention, was not helpful nor offered to fill us with the cup of coffee or the glass of juice, I asked for some eggs with ham and cheese came cold without cheese, on the side of the pool, it was semi warm, but when it became colder outside you felt the pool colder than normal, we asked that they could solve it and they never gave a solution, we felt. that with raising the temperature of the pool the problem is solved, I asked for access to the area of the computers and in the I did not allow it was until the other daymanaged to use it

8.0 / 10.0

Breakfast was ok. Only one working elevator. Cable not great.

10.0 / 10.0

Everything perfect

8.0 / 10.0

Clean room. No fridge - just a space in a cupboard for a fridge ;-) made me smile. I reported that the room had no hot water (e.g. to shower) and the hotel fixed the problem within a few hours. I appreciate that. The food was good. Air conditioning only cooled the room - no heat. This was a little disappointing, but the pool was warm enough to enjoy for half an hour. Overall, fair value for money. Location was good.

10.0 / 10.0

Excelente

5.0 / 10.0

Todo excelente

1.0 / 10.0

For a Hilton chain, the service, cleanliness and general attention are terrible.

10.0 / 10.0

Needs a little maintenance on rooms, overall a great stay. Restaurant needs to improve on food quality.

1.0 / 10.0

Terrible experience. I left my car in the Hotel Valet Parking that they had only to figure out until the next morning that they had crashed my rental car. Needed to call the insurances, lost all my vacations day and without any notification until the next day. That is totally unacceptable. I submitted a formal letter/email to the hotel and until today I havent received any direct answer from the Hotel Managament - only from the bell boys. That is not acceptable for any hotel carrying the Hilton brand.

6.0 / 10.0

Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.

3.0 / 10.0

Only one elevator worked, the waiting list was terrible

10.0 / 10.0

Nice property, good amenities courteous and helpful staff.

2.0 / 10.0

This hotel is not a 5 star. It may be a 4 star but it looks like a 3 star

6.0 / 10.0

Property try to charge me for an extra room I didn’t request.

10.0 / 10.0

This hotel was perfect for a nice, quiet getaway. The breakfast buffet was fully loaded, and for those who want it, the bathroom has a full-sized bath tub. I had a really great experience.

8.0 / 10.0

Great

2.0 / 10.0

Property is unavailable via email and would not process a redund

8.0 / 10.0

Pretty impressed with property. The architecture is very unique and cool.

8.0 / 10.0

no fridge or microwave useful when traveling with kids, nice hotel

10.0 / 10.0

Amazing!!!

8.0 / 10.0

I cannot see why this property has no heating in their rooms ,wehad a cold night after paying

8.0 / 10.0

Nice place. I like ir

6.0 / 10.0

A great an attractive design with no maintenance to the glass fascade.The ground empty commercial spaces look like a ghetto. No characteristic of high end Santa Fe business district.

8.0 / 10.0

Ok

2.0 / 10.0

What

10.0 / 10.0

Santa Fe is a neighborhood that you have to go only for work, their are to many buildings and is far away the International Airport of Mexico City. The hotel is very nice, and clean. they have very good breakfast is a buffet. the staff is helpful.

10.0 / 10.0

It was a very nice experience.

10.0 / 10.0

i really like the swiming pool very good place

10.0 / 10.0

Super

10.0 / 10.0

P

8.0 / 10.0

It was closet to everything si it waseasy ti beconntime

6.0 / 10.0

Pretty average hotel, shouldn't even have "hilton" in the name, you can definitely get something better in the downtown area of Mexico City. The only highlight was the pool

6.0 / 10.0

The restaurant take too long time for service and was expensive

8.0 / 10.0

Great

10.0 / 10.0

Amazing service and staff. The area around the hotel is not very walkable, since it is mostly highways and roads without sidewalks. There is a beautiful mall just 5 minutes away, however, and the hotel has taxis available in the lobby that take you there for an affordable price.

2.0 / 10.0

The air conditioner was not working, even i reported it. Safe was useless cause it was locked. There was not fridge or minibar in the room, as the room was described. At the end they said nothing to my complaint.

10.0 / 10.0

Excellent property, great views

6.0 / 10.0

We had a problem with AC in the room, it took a long time for hotel staff to find a solution for it, we as for extra towels and pillows, also the staff took around one hour to get them to our room. We couldn’t go to bed until 12am waiting for hotel staff to solve our issues.

6.0 / 10.0

In room 250, there was this very loud noise that sounded like a loud bang that would occur once an hour sometimes twice even through the night that disrupted sleep. That was literally the only issue, but a pretty important one I would say. The staff and team were all fantastic!

10.0 / 10.0

Very nice hotel

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at DoubleTree by Hilton Hotel Mexico City Santa Fe. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is DoubleTree by Hilton Hotel Mexico City Santa Fe pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Hotel Mexico City Santa Fe?

We found 1 amenities for this rental. This includes , and restaurant.

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