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City Express Plus by Marriott Ciudad de México Santa Fe

Top rated by guests
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kitchen
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review stars
8.0Excellent
(647 Ratings)
"la comodidad en general"
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8.0 / 10.0
Excellent(647 Ratings)

Hotel in Mexico City

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This City Express Plus Santa Fe is located 0.6 mi from the Santa Fe Shopping Mall and 15 minutes’ drive from the Banamex Convention Center. It features a gym, tour desk and free Wi-Fi in all areas.

Amenities at City Express Plus by Marriott Ciudad de México Santa Fe

Business facilities
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
WiFi/Internet
Laundry services
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Mexico City

city location on map

Nearby attractions

Museo Nacional de Antropología
7.6 mi
Search properties near Museo Nacional de Antropología
Soumaya Museum
7.4 mi
Search properties near Soumaya Museum
Six Flags México
6.3 mi
Search properties near Six Flags México
Parque Bicentenario
9.3 mi
Search properties near Parque Bicentenario

Available Rooms

$$$$
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Ratings and reviews

8.0 / 10.0
Excellent(647 Ratings)
100% verified reviews
1.0 / 10.0
They don’t deliver on what they offer.
They offer a room with 2 beds and when you arrive they claim Booking.com has an error and the room only has 1 bed. No help whatsoever. Terrible.
9.0 / 10.0
Pleasant
Clean and friendly staff
Although the location is excellent, the access to the hotel is very confusing.
3.0 / 10.0
I will not return
The location
The water pressure of the shower was awful, the space of the room was very little, the room service was awful (they never answered) the staff was not ver helpful and the complimentary breakfast finished too early
3.0 / 10.0
Never again.
The space
The shower pressure was awful and the room service was dreadful, they never answered the phone.
4.0 / 10.0
It was OK. I will stay at one of the other nearby hotels next time.
Location and staff were both good
Room was very cold and dark. All lights were dim. Women need a good light over the bathroom sink. Only 1 small hand towel and 1 large bath towel that was very warn out.
1.0 / 10.0
Hotel is great, staff makes it a place I never want to return to.
Having 20+ years experience in the hotel business I usually check everything wherever I stay at. For this hotel, location is very good, facilities are well taken care of, there is good cleanliness in general, food is so-so, however, staff service received SUCKS (like that, with all capitals) from most of the people we met.
1) a female manager using foul language (obviously we were close enough to hear her) during a meeting with two employees in a closed restaurant that had no "closed" sign in it (and no one else directing us to the other restaurant). 2&3) morning front desk staff rudelly giving us a categorical "no" answer when we asked if I had forgotten my wallet and coin bag in the room. Same thing with evening staff until I remembered I had left it in the open room safe. Security manager went to look and came back with my belongings. Security manager was the ONLY person who apologized. 4) we had to summon restaurant staff every time we needed something. No apologies received here either.
9.0 / 10.0
Superb
LIMPIEZA Y COMFORT
QUE NO TENGA ALBERCA NI AREAS DE DIVERSION
10.0 / 10.0
excepcional
la comodidad en general

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at City Express Plus by Marriott Ciudad de México Santa Fe. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is City Express Plus by Marriott Ciudad de México Santa Fe pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at City Express Plus by Marriott Ciudad de México Santa Fe?

We found 17 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, free wifi/internet, and free parking.

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