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Four Points by Sheraton Pleasanton

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Executive Suite, 1 Bedroom | Private kitchen | Coffee/tea maker, eco-friendly cleaning products

Premium bedding, desk, laptop workspace, iron/ironing board

7.8Good

(1,011 Ratings)

"Room was spotless! Staff went out of their way to attend my every need."

John

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,011 Ratings)

Hotel in Pleasanton, CA

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Hotel with an outdoor pool, 4-minute walk to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Four Points by Sheraton Pleasanton

Restaurant

Map of Pleasanton, CA

city location on map

Nearby attractions

Alcatraz Island

Municipal Rose Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

7.8Good

(1,011 Ratings)

"Room was spotless! Staff went out of their way to attend my every need."

John

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,011 Ratings)

Hotel in Pleasanton, CA

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, Pool and more

Map of Pleasanton, CA

city location on map

Nearby attractions

Alcatraz Island

Municipal Rose Garden

Available Rooms

About this hotel

Hotel with an outdoor pool, 4-minute walk to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

7.8 / 10.0

Good(1,011 Ratings)

3.0 / 10.0

Room could be much cleaner and just as many decaf coffees as regular. And charging 10 to park is just stupid.

5.0 / 10.0

Yes very much so bed always done bathroom clean

5.0 / 10.0

Staff and services is always good

5.0 / 10.0

The room was immaculate. The staff was friendly. It was a very comfortable bed. It was very quiet and peaceful.

2.0 / 10.0

Apretty bad experience staying there. The rooms were spacious and the beds were comfortable, but the room was very dimly lit with no central lighting. The check-in process was a hassle, as we could not easily find the lobby and there were no clear directions. The major issues started on our third day, when someone had tried to break into our car the previous night. An unknown key-type device was left in our driver-side door keyhole in the morning. This made us feel very unsafe. When we returned to our room that night, the room’s door lock was damaged and would not open. We had to wait outside for at least 30 minutes with our bags until the receptionist could shift us to a different room. We then had to hastily move all of our belongings from the old room to the new one within a few minutes once the door was broken open. The new room’s bathroom also smelled extremely bad upon arrival. After all these disappointing experiences, we did not feel safe continuing our stay, so we checked out early on our last day. I reported all of these issues with the receptionist as well.

3.0 / 10.0

Shower was not clean. Disappointed

3.0 / 10.0

The room was nice and clean. The only downfall in staying at this location is there are no elevators for 2nd floo rooms. There are only stairs.

3.0 / 10.0

Hotel was nice and clean, however it was very difficult to get a hold of the front desk. When you call the number that is given, it is not the phone number on site so I got a lot of run around and no answer. Checkout sign on building says 12:00pm but receipt checkout said 11am so it was confusing. And I was unable to get hold of front desk if I wasn't in hotel.

3.0 / 10.0

Rooms are outdated and need a refurbished look.

2.0 / 10.0

the room was filthy dirty. never was vacuumed (age old dirt and decay in carpeting) and had growth and mold all over the shower. Coffee in room had an old moldy pod in it. When I complained to front desk they apologized profusely and housekeeping just came and make the bed - and LEFT the dirty moldy coffee pod!!! Bathroom had peeling tiles and tub with stains so bad that I wore flip flops in the shower. This was worst cleanliness I have ever seen. A portapotty would have been more sanitary!!

4.0 / 10.0

Didn’t use pool.

5.0 / 10.0

Didnt use the pool. Vold and foggy weather

5.0 / 10.0

Front desk was very courteous & our stay was excellent

5.0 / 10.0

We had a small family reunion and the hotel was perfect for everyone. Kayla is so nice and efficient. The rooms were very clean and the grounds are well kept and beautiful. Close to everything yet peaceful.

5.0 / 10.0

The room was perfect. The bed was wxtra comfortable. The staff was polite, helpful, and displayed excellence in customer service. Will definitely be coming back. Stephen B

5.0 / 10.0

Room was nice and clean beds were comfortable housekeeping came by everyday to see if we needed anything well worth the stay really enjoyed the waterfall

5.0 / 10.0

Staff was very friendly and efficient. Room was clean and quiet. Temperature control was easy to manage. Blackout drapes made for a great night's sleep. Coffeemaker was easy to use.

5.0 / 10.0

Finally i was sleeping on good down pillows, Even more expensive hotels don’t care nice pillows-))) I remember this hotel with good restaurant and live music, perfect lamb shank-))) Hope They will reopen

4.0 / 10.0

yes

4.0 / 10.0

The room was clean and well cared for.

5.0 / 10.0

The room was clean the staff was great

10.0 / 10.0

Room was spotless! Staff went out of their way to attend my every need.

3.0 / 10.0

Outside tables and seating were dirty, shower showed definite signs of age, hot tub was not working, restaurant was not open, road construction 8 am to 10 pm was the final straw. Staff was helpful and accommodating - credited the night the road crew made noise until 10 pm.

8.0 / 10.0

Overall me and my son. Had a great getaway nothing to complain about

1.0 / 10.0

For the second time, the room we reserved was not available when we arrived. The staff attempted to give us another room on the second floor but I refused. We travel with a service animal and always request a first floor room. Eventually they found a room and cleaners to ready it for us. We arrived at 4pm and weren't able to settle into our room until after 5pm. This happened the last time we stayed at this hotel. We no longer will book at Four Points. We had problems with our room key as well.

10.0 / 10.0

AMAZING HOTEL!!!

2.0 / 10.0

My stay here was terrible. The air conditioning in my room did not work properly — it would work for a short time and then completely stop. I asked for a room by the pool, which was available, but I was given a room nowhere near it. On top of that, I paid for breakfast but never received any. The café was closed during my stay, yet I was still charged for breakfast that was never offered. For the price I paid, this was unacceptable. I expected basic comfort and honesty in billing, but this hotel failed on both. I would not recommend staying here unless they fix their maintenance issues and start treating guests fairly.

10.0 / 10.0

Clean room, professional friendly

4.0 / 10.0

Unfortunately there was cleanliness issues around the hot tub IE: bandaid and hair. With that said, Typically this is our favorite pool/hot tub of all the paces wr stay. Need to tighten up on housekeeping.

5.0 / 10.0

Comfortable room, breakfast not available due to renovations and towels were old/rough. Otherwise, great location and staff were very nice and friendly!

10.0 / 10.0

Great place to stay!

10.0 / 10.0

I was able to Check in Early, Very friendly Staff even found me in the Courtyard to notify me the Room was Ready

10.0 / 10.0

This was a nice stay and close to Tommy T's and that's why I booked it.

6.0 / 10.0

The front door didn't open. The room door didn't fit the frame and we encountered noisy neighbour.

10.0 / 10.0

The staff who has checked us in very friendly and professional. The place is clean and I will definitely go back to stay at this hotel again.

10.0 / 10.0

Great grounds and clean rooms.

10.0 / 10.0

Clean quite

10.0 / 10.0

Property and room great. Restaurant and bar being remodeled so closed. We were not told in advance about $10 parking fee. No breakfast.

2.0 / 10.0

We reserved multiple rooms months in advance for a family event, but unfortunately had a disappointing experience. Despite our early planning, our family was spread out across the property, with some rooms tucked away facing the parking lot. When we brought this up to the front desk, the staff was indifferent and simply stated that the hotel was sold out and there was nothing they could do. To make matters worse, there was a sewer issue during our stay, and the smell spread into the courtyard — a serious health concern that was not addressed properly. Overall, the property has potential, but the customer service and lack of responsiveness to a sanitation issue left a lot to be desired.

1.0 / 10.0

I didn’t like the fact that they go so early to clean the room at 8:00 am it’s too early

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Four Points by Sheraton Pleasanton. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Four Points by Sheraton Pleasanton pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Four Points by Sheraton Pleasanton?

We found 1 amenities for this rental. This includes , and restaurant.

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