Rakuten STAY VILLA Hakone Sengokuhara South Wing 103 BBQ Terrace capacity of 10 persons

施設がきれい。チェックインが楽にできる。アメニティが豊富。サブスクが充実している。食器類がたくさんあった。ハンモックがあって楽しい。一階にテレビ、二階にプロジェクターがあってそれぞれ楽しめる。 2階にもトイレがあって便利。足湯もいい。

施設の周りが暗い。コンビニに行くのに真っ暗な坂道。車通りも多く危ない。

設備やアメニティがしっかりしていて、足りないものがなかった。むしろ、床暖房や庭の足湯、食洗機に感動した。内装もきれいで清潔だった。何泊かしたいくらい快適だった。

事前の宿泊者情報入力のお知らせが前日だったこと。 もう少し前から通知できるならして欲しいと感じた。また、代表だけでなく全員分書かなければいけないのも大変に感じた。

Right near to the bus stop so easy access to public transport, easy to get in, well set up, good amount of space, lovely onsen and foot bath, nice seating area, kids loved the ‘net’ area to relax. It exceeded expectations. The area was lovely.

There were bright green and red lights near the top of the stairs that were bright at night if trying to sleep on the mezzanine

Very clean and modern facilities. Plenty of room for about maximum 6-8 people, even though it says it could fit 10, I think that would be to many. Two showers, two toilets seperated from bathrooms, and a fantastic indoor "traditional" japanese bath. There is an outdoor bath one too but we didn't even try it. It is holiday rental style but they have remote reception who you can speak to via supplied tablet if you have problems. We had to have the kettle changed.

Location is not convenient and difficult to get to, fortunately we had a car and were able to park in the dedicated car spot. The area is difficult to walk the surrounding streets as many have no footpath and the nearest convenience store is a longish walk away. I had to squash a very large Huntsman spider so not sure if the insect control needs to be looked at but it is in the country area so perhaps that is the reason. Finally, the outdoor seating area was overgrown with weeds and not inviting even though there is an outdoor bath tub we stayed inside.