Aktiv & Vitalhotel Bergcristall
Top rated by guests





9.3Outstanding
(237 Ratings)
"Very clean and not massive hotel."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Aktiv & Vitalhotel Bergcristall in Volderau is located in Neustift im Stubaital. It offers a beautiful spa area with an indoor pool, spacious rooms with balconies and fine cuisine.
Airport transportation available
Shuttle available
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
9.3Outstanding
(237 Ratings)
"Very clean and not massive hotel."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
We very much enjoyed the variety of the breakfast and the quality of the dinner.
The staff was amazing.
10.0 / 10.0
Very clean and not massive hotel.
Nothing
9.0 / 10.0
Very quaint hotel perfect for skiing in the area.
Dinner was expensive and sometimes delicious and others not.
10.0 / 10.0
The location of the hotel is great. The views are magnificent! The staff was really friendly and went out of their way to make our visit pleasant. Special thanks again to Magdalena and Zoltan. The wellness area is diverse and we enjoyed the saunas and resting zones. The food was diverse and the 5 course menu was tasty!!
There is nothing we didn’t like. We would have two suggestions though: a big cart for the gathering of wet towels in the sauna area and the swimming pool could be a few degrees warmer.
10.0 / 10.0
Excellent hotel. Staff is very friendly. We had half-board. For breakfast lot of choices, dinner 5 courses and delicious. Good choice of wine. You receive also Stubai Super Card which allows you to visit lot of places for free and use also cable cabins for free. To glacier and other places for hiking.
Nothing
10.0 / 10.0
rich and tasty , great choice of food
10.0 / 10.0
Excellent food. Very friendly personnel. Very nice and pleasant wellness
9.0 / 10.0
Great location and very nice staff. We will definitely come back.
8.0 / 10.0
It’s a nice place with friendly stuff, casual atmosphere and beautiful views.
Our kids enjoyed the pool, table tennis and the playroom with PS4
However, the place lacks a number of things to call it great. Both breakfast and dinner could be improved. The spa area is okayish although it lacks something special. Plus there’s little things like the fact that you have to walk down the stairs to get to the ski room. Last year we stayed at a different hotel near by and it was fantastic while the prices are similar.
10.0 / 10.0
Bergcristall is always best option for us in this area, wellness, comfort, service, very good food! Keep up good job, Thank you.
nothing to complain about
10.0 / 10.0
The food is just amazing.
Wonderful wellness area (3 Saunas)
very nice staff and so helpful with hiking recommendations.
all is very very clean.
10.0 / 10.0
everything was perfect, staff, food, location and room. we will come back for sure.
8.0 / 10.0
Lovely staff, comfy beds, good pillow menu (which is often not the case in Austria), good food and wellness.
Charging for tap water
9.0 / 10.0
Very flexible in using facilities (showers etc.) before and after check in- and out.
9.0 / 10.0
Everything was great. Very nice wellness area, well-equipped. Very friendly staff, good food. I really enjoyed speaking with one of the staff members in Hungarian. It was a pleasure, Zoltan was so kind and lovely. I strongly recommend this hotel.
There was a bridge 3,5 EUR bridge usage fee back and forth on the highway (to Innsbruck and back). It is not the hotel's fault, of course, however, everybody has to calculate the amount.
10.0 / 10.0
Great hotel location and very helpful and pleasant staff. The quality of food was astonishing. All we needed for short break.
10.0 / 10.0
Lovely hotel, great communication with the staff. The breakfast was lovely, there is an afternoon snack and amazing dinner.
There is a sauna with a relaxation room, pool, gym- what more do you need.
The room was beautiful. The beds were very comfortable. The place was spotless.
We stayed over Christmas and there was a Christmas menu. The mood was amazing. We came back from skiing to find a little present in our room with biscuits on the table and the table was covered with a Christmas tablecloth. Lovely touch.
There is a room for the ski equipment.
We bought our ski passes from the reception and rent our ski equipment from a place close to the hotel at a very good price. Overall our stay was amazing.
Some of the meals especially the soups were quite salty for all of us. If it wasn’t the salt they were amazing.
10.0 / 10.0
Fabulous hotel. Very friendly staff.
5 star dinner, the cook is an artist.
9.0 / 10.0
Very tasty cuisine. Great spa. Long wine list.
N/A
10.0 / 10.0
Comfort room is big enough for parents and 1-2 children, no noise from other rooms, wellness is super, children room good enough to give parents time to spend few min alone on the bar😉 Breakfast and dinner very tasty. Receptionist and waiters are perfect.
All was perfect. Maybe bigger pillow.
7.0 / 10.0
Perfect location with a breathtaking view of the mountain and waterfall. There was a kids corner behind the the hotel which was really nice. the room was spacious with the mountain view and small kitchenette with some basic dishes for cooking if you wanted to. We got a pass to be used locally with some discounts and free ride of the cable car which normally would cost 25€.
We did not book a full board but the breakfast was not good at all. Limited selection and nothing high quality. We had a lunch at the restaurant beside the hotel that was one of the worst foods that I had in my life. With the high price we paid we expected a better service.
9.0 / 10.0
Angenehme, ruhige Atmosphäre; sehr aufmerksames Servicepersonal; zum Frühstück Eierspeisen nach Wunsch; schöner Saunabereich; Langlauf Loipe direkt gegenüber
Zu viert mit größeren Kindern im Zimmer kaum Möglichkeiten Skisachen zu trocknen- ggf.Wäschetrockner für Balkon; im Bad zu wenig Haken; separates WC leider ohne Waschbecken
9.0 / 10.0
Sehr schönes, nicht zu großes Hotel. Lage, Personal, Essen top.
9.0 / 10.0
Das Frühstück war sehr abwechslungsreich und sehr gut.
10.0 / 10.0
Die Lage war super, relativ nah am Gletscher mit einem phänomenalen Blick auf den Berg. Der Einstieg in die Loipe war direkt auf der anderen Straßenseite, ebenso die Skibushaltestelle.
Es war alles sehr schön!
10.0 / 10.0
La beauté de l’établissement , son calme , son côté hyper cosy , de belles grandes chambres avec vue exceptionnelle, le personnel très professionnel et très sympathique ! Et les plats divinement bien exécutés !
Tout était parfait !! Nous recommandons vivement cet hôtel !
10.0 / 10.0
Sehr freundlich und alles familiär.
10.0 / 10.0
Przemiła obsługa, przepyszne jedzenie, strefa saun i basen bardzo komfortowe. Miło, cieplutko, czyściutko, bardzo blisko stoku. Bardzo bardzo polecamy
8.0 / 10.0
Sehr sauber und die schöne Lage.
Es hat ein wenig das herzliche und persönliche gefehlt.
10.0 / 10.0
Sehr nettes Personal, sehr gutes Essen und sehr saubere Zimmer. Alles tiptop
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Aktiv & Vitalhotel Bergcristall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Aktiv & Vitalhotel Bergcristall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Aktiv & Vitalhotel Bergcristall?
We found 3 amenities for this rental. This includes airport transportation available, shuttle available, and concierge services.
