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Relais&Châteaux Spa-Hotel Jagdhof

Top rated by guests

Property building, Winter

Hot Tub, Spa and wellness centre/facilities

Spa and wellness centre/facilities, Swimming pool

Patio

Photo of the whole room

9.1Outstanding

(248 Ratings)

"Second time at this hotel as we returned following our first visit in 2024. Loved the hotel then and loved it even more this time. Amazing spa, incredible food, and a great location in the valley. We ..."

Verified guest

Don't miss out! Price and availability may change

9.1 / 10.0

Outstanding(248 Ratings)

Hotel in Neustift im Stubaital

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Surrounded by the scenic Tyrolean mountains, this traditional 5-star hotel is located in Neustift in the Stubai Valley. Relais & Châteaux SPA-Hotel Jagdhof offers views of the Stubai Glacier, a large spa area, and an award-winning gourmet restaurant..

Amenities at Relais&Châteaux Spa-Hotel Jagdhof

Pool

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Free parking

Map of Neustift im Stubaital

city location on map

Nearby attractions

Höllentalklamm

Kuhfluchtwasserfälle

AREA 47 - Tirol

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.1Outstanding

(248 Ratings)

"Second time at this hotel as we returned following our first visit in 2024. Loved the hotel then and loved it even more this time. Amazing spa, incredible food, and a great location in the valley. We ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.1 / 10.0

Outstanding(248 Ratings)

Hotel in Neustift im Stubaital

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Neustift im Stubaital

city location on map

Nearby attractions

Höllentalklamm

Kuhfluchtwasserfälle

AREA 47 - Tirol

Available Rooms

About this hotel

Surrounded by the scenic Tyrolean mountains, this traditional 5-star hotel is located in Neustift in the Stubai Valley. Relais & Châteaux SPA-Hotel Jagdhof offers views of the Stubai Glacier, a large spa area, and an award-winning gourmet restaurant..

Amenities

Pool

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Ski in / Ski out

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.1 / 10.0

Outstanding(248 Ratings)

100% verified reviews

9.0 / 10.0

Perfect hotel for a gateway.

Professional and friendly staffs.

1.0 / 10.0

Shocking Experience: Verbal Abuse from the Owners and Staff

Not that much.

The attitude of the owners was simply unacceptable. Christina Pfurtscheller shouted at my wife right in front of the reception desk. She was aggressive, strange, and humiliating, even claiming that she’s “the queen of the hotel.” The implication was that we were her subjects and she could do whatever she wanted. One of the receptionists showed the same terribly unfriendly attitude. This all happened after we complained about misleading information regarding our room. We had booked a room that, in one diagram, appeared to have two toilets. In reality, it had only one toilet and a separate bidet, located at the other end of the room. This made no sense and caused a real problem for us, as we needed the second toilet for our daughter. We were with some friends who also had unpleasant incidents with the staff. One of the ladies from the spa raised her voice about some irrelevant topic, which was both unprofessional and upsetting. At that point we wanted to leave, but since our friends had driven a long way from outside Austria to get there, we decided to finish our stay at Jagdhof. The food has also gone downhill compared to last summer (2024). The previous chef left, and now the kitchen is run by someone new. Unfortunately, the food was poor overall, with some dishes even inedible. On top of that, cleanliness was an issue. The sink had yellow stains, there was mold in the shower cabin, and the toilet had urine marks on it. Finally, some of the waiters provided awkward service, without even a smile. The treatment we received made our holiday a very unpleasant one. Never before have we been verbally abused in a hotel—let alone in a 5-star property that belongs to Relais & Châteaux.

10.0 / 10.0

Love love love this hotel.

Second time at this hotel as we returned following our first visit in 2024. Loved the hotel then and loved it even more this time. Amazing spa, incredible food, and a great location in the valley. We got a bigger room than expected which was fantastic. Just a amazing hotel. Staff are really great as well.

My only little request would be for some more modern weights in the gym 😂 But sometimes it's good to use an old school iron bar every now and again lol.

10.0 / 10.0

An absolute gem of a place 💞

The attentiveness of the staff was second to none - nothing was too much trouble. The facilities & range of services was also excellent. Big rooms with gorgeous views. Breakfast was divine with the best scrambled eggs we've ever tasted. Would definitely re-visit for longer - 100%.

Everything was spot on.

10.0 / 10.0

great food, beautiful hotel, very professional owners, managers, staff - a very happy ambiance

great food, a wonderful wine collection, lovely and very professional staff. Owners were very friendly and took the time to personnally welcome guests. They asked us if everything was ok after a few days -lovely location for people who wish to ski, walk or just chill - An amazing place, we could not fault it in any way - it was perfect

We loved everything - so answer is nothing !

8.0 / 10.0

amazing

amazing location great facility

10.0 / 10.0

Exceptional

Amazing room, staff, service, food and spa

nothing it was perfect

4.0 / 10.0

Very good but not recommend! Be Aware!

The hotel is absolutely fine. The Spa is great with external heated pool and jacuzzi, meals are very good, location is also very good for skiing in Stubai Glacier and the bedrooms are big

Everything was great but there was unfortunately a very big issue that happens to me for the first time and makes it very difficult to forgive or ever recover. This hotel, a five-star, premium resort is very money sensitive. 1. I booked a non-refundable room and pre-paid. 2. Unfortunately my wife went through a medical procedure, so I needed to change the weekend. Note tha I never asked money back, I asked: More nights and more rooms in another winter weekend or move to any other weekend in the future even if in low season. 3. Answer was no, no and they even wrote me that I should send to an external insurance! 4. I stay in hotels between private and Company more than 100 nights per Year, I had some incidents before, never an hotel was so inflexible and, in my view, unpolite. 5. Last two things. I had a medical proof that I could have sent and mentioned. I went there with my son and not with my wife that stayed alone so that we do not throw the money away. *** Attention to customers and service is showed in the difficult situations (even in booking they could have checked I am heavy user of premium hotels, and my cancelation rate is almost zero) and for this reason I would say that I would always choose another same category hotel in Austria, and there are so many and so good, where they really care for the customers and no only for their bank account.

7.0 / 10.0

Would try the spa next time without having to stay overnight.

The staff was courteous and amicable.

My husband and I did not use any of the spa facilities so the score is unrelated to them. The bed was too firm for our liking and the pillows were extremely flat. I couldn’t not get them into a shape that would make me feel comfortable, super strange for this caliber of hotel to have such poor quality of pillows and mattress.

10.0 / 10.0

Only stayed one night but one of the best holiday experiences I’ve had. has made the trip to Austria worthwhile.

The location is exquisite. The view of the glacier mountains from the balcony and as you rest in the warm jacuzzi outside makes this resort the place to stay whilst in Stubaital

Cannot fault anything although I would have like the option of scrambled eggs in addition to the boiled as as part of the breakfast. Maybe I should have asked

10.0 / 10.0

Outstanding service and quality experience!

The hotel and spa facilities were perfect. Every staff member went above and beyond with exceptional service and ensuring that your stay comfortable. The food was incredibly tasty. The view from the hotel and room was phenomenal. I will be back again.

I wish I stayed for longer!

10.0 / 10.0

we are not mountain fan, but this vacation made us rethink it all

great location, wonderful view from the suite but also from swimming pool and surroundings, and the great style of the hotel: real traditional in furniture, design and not faked tytolean….an exquisite property that has been valued through maintenance and estate improvements

4.0 / 10.0

I know better 4 star hotels

mountains around

too exorbitant price. bar and drinks too expensive, more expensive than New York and Dubai. The hotel is not modern rather try to promote itself as high class

10.0 / 10.0

Exceptional

This beautiful hotel offers all you need for a relaxing stay. The spa is excellent. The food delicious. The staff is very attentive and ensures they know your preferences. There is a wide range of spa procedures. Most importantly the owner / manager greeted us while we dined aiming to ensure we were having good time and were satisfied with the service and food. This was nice little gesture which is not always seen elsewhere.

10.0 / 10.0

Amazing hotel

great service the SPA is excellent

all was perfect

10.0 / 10.0

The hotel and area was a really sensational holiday for our fmailly

The ski area is between 2000, and 3,200m and is perfect for Spring skiiing

10.0 / 10.0

Exceptional

All was superb. One of the best hotels in the whole Alps.

10.0 / 10.0

Amazing place

Everything was fabulous, locatin, service, view..

8.0 / 10.0

Very good

Great SPA! Fantastic place to relax / to spend an active vacation.

Overpriced food and drinks - certainly not the declared "gourmet restaurant". Our table was placed in the middle of the restaurant corridor => 12 people sitting at the space of 10 sq. m... (very bad experience regardless of COVID). Looking at the back of the neighbor from cca 1m distance... Fortunatelly many very good restaurants within the village.

10.0 / 10.0

Amazing experience

Extremely nice and friendly hotel and staff, great food, great huge Spa, amazing location, electric chargers for my car.

Nothing. Had a perfect stay

10.0 / 10.0

Relaxing & high quality break away from everything

Great location. All employees were friendly and offered a high level of service. Great spa area and the best sauna experience. Fantastic variety at the breakfast buffet and evening meal was of a high quality and taste! Room was large and comfortable. A 5-star experience ⚘

7.0 / 10.0

Если вы едите не с пятницы по субботу! То отель не стоит своих денег, качество всего резко падает!

Останавливаюсь в данном отеле второй раз, первый раз была с пятницы по воскресенье, второй раз была 10 дней . Первый раз комната была со свежем ремонтом, чистыми ваннами, и свежей едой.

Второй раз останавливались в ноябре 2025 года, комната уже ждет ремонта, ванной мне на ногу упало мыло вместе с держателем, сгнил гвоздь в крепление для мыла. Это хорошо не страшно, но больше всего нас с мужем удивило, что на выходных свежая еда и выпечка, но после выходных, все выпечка хлеб, нарезанные колбасы и сыры стоят с выходных засохшие, паштет не попалняется, на горчице поставленной к сосискам появилась обветренная корка, персонал грубит, или говорит зажав зубы! Не видела такого отношения к другим гостям, возможно это из за нашей русскоязычной речи! Напомню, что отель 5 звезд! И это не допустимо! Вообщем если после первого пребывания, я хотела приехать сюда на долгого отдыхать с мужем и кататься на лыжах! А езжу я в Штубай каждый год! То сейчас я сюда не ногой больше!!!