Cruachan Hotel
Top rated by guests





8.1Excellent
(5,349 Ratings)
"The staff were absolutely delightful. The staff in the breakfast room and the bar require a special mention. Nothing was too much trouble. They were without exception polite and courteous at all times..."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in the shadows of Ben Nevis and overlooking the picturesque Loch Linnhe, this hotel offers bed and breakfast accommodations 5 minutes’ walk from the center of Fort William.
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Top rated by guests
8.1Excellent
(5,349 Ratings)
"The staff were absolutely delightful. The staff in the breakfast room and the bar require a special mention. Nothing was too much trouble. They were without exception polite and courteous at all times..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff were absolutely delightful. The staff in the breakfast room and the bar require a special mention. Nothing was too much trouble. They were without exception polite and courteous at all times.
It was great. We had a lovely room with views of Loch Linnhe and the mountains beyond. It is a short walk into town, or a £4 taxi ride, whichever the weather permitted. The taxi drivers we encountered were friendly and helpful.
9.0 / 10.0
Lovely location
10.0 / 10.0
Everything was absolutely fantastic. The hotel was spotless and the room had everything you could possibly need. Breakfast was delicious and the food was consistently excellent quality. The staff were amazing, so helpful and friendly, with a special mention for the young man running the bar in the evenings. Even when it was extremely busy, he greeted everyone with a smile and stayed calm, respectful and professional throughout. I even got a room with a view!
Nothing
8.0 / 10.0
Room was reasonable comfortable but very small. Great free breakfast included in the price and an added bonus was the table service. We stayed in November, we have also stayed in the summer months and breakfast is a self service buffet then.
We have stayed at this hotel a few times and always have to ask for an additional chair, it would be beneficial to visitors if the hotel supplied two chairs for two people staying in a double room.
8.0 / 10.0
Great location and a very nice comfortable clean hotel with a great breakfast . Parking limited at times had to use overflow parking just up the street just a short walk away .
Nothing at all everything ok
8.0 / 10.0
Fantastic location right on the Loch and just a few minutes’ walk from the village. Recently renovated rooms and bar, both very comfortable. The menu is varied, with several Indian dishes to choose from. Breakfast buffet is plentiful, with a wide selection of options.
Soundproofing could be better.
8.0 / 10.0
Stunning location right on the loch. Food at the pub and restaurant was good and staff were friendly. Rooms are spacious, clean, warm and had good views.
Parking not on site which made luggage a bit of a mission as it was busy and no room to drop off and was very icey. Had to carry suitcases up multiple external flights of stairs then realised in the morning when leaving that there was a ground level door leading to the lift and we could have avoided that if someone had told us on check in.
10.0 / 10.0
The hotel is amazing- has loads of great character - and a great lift to the upper floors - the room was stunning very clean and bed very comfortable- bathroom had a walk in shower as well requested- we were here over Christmas 5 nights and every day the room was serviced - bed made up for us - the staff are absolutely fantastic- made us feel so welcome and took time to talk to us at breakfast and dinner
We ate in the restaurant a lot - the food was beautiful- portions were just right size - we had Christmas dinner in the restaurant and was faultless lots of choices and full of flavour- staff were very attentive to make sure we enjoyed the meal and time - never rushed - we will definitely be coming back again - thank you Karen on reception for all the info she gave us about the local area 10/10 experience for a lovely Christmas break
Thank you all
Mel and Wendy
Having to go home
9.0 / 10.0
We loved the hotel, the staff were brilliant and very professional and helpful
The rooms got a little hot and stuffy - but that is only because we are used to opening windows. It was snowing so we certainly were not about to do that !
10.0 / 10.0
excellent place to stay and would definitly return. the staff were very friendly and welcoming and the breakfast was delicious.
4.0 / 10.0
Close to town
The cleaners were very miserable and there was only one young woman on the bar that was very pleasant
8.0 / 10.0
Great location, clean and comfortable
The bed is a little short
9.0 / 10.0
breakfast was very good, room was warm and comfortable. had evening meal in the bar with a few drinks very good.
10.0 / 10.0
Friendly staff, super charming & cosy vibe especially during the Christmas season. Beautiful view at the loch. Next to fort William and Glencoe hiking trails. Sufficient parking facilities.
Nothing!
7.0 / 10.0
Bedrooms and hotel generally were lovely.
Location was good.
Even though we booked a room which came with a parking spot on site, we were told we had to park at another hotel.
This put me off to a really bad start to be told this after paying beforehand.
After my refusing to park elsewhere, I was accomodated to park within the grounds.
Unfortunately, I would not return due to this which is a shame because we come to Fort William regularly.
6.0 / 10.0
Nice but a bit dated and unclean
The room was dirty, food left from past guest, chewing gum stuck to the cabinet, and vape oil container left over
10.0 / 10.0
Good location. Room is clean.
Great breakfast!!
8.0 / 10.0
While the facade of the hotel appears old and the inside of the hotel is nothing to shout about, the bedroom amazes us with how modern, clean and spacious it is. It appears to be newly refurbished, the toiletries are good, the bed firm and comfy, the shower strong, and the heating is easy to set up and working very well. Would definitely recommend it if you are just looking for a convenient, clean and comfortable stay!
The walls are thin. Can hear sounds from other rooms but not conversations. It didn’t bother us much but if you are a light sleeper, you may want to ask for a quieter room.
8.0 / 10.0
Good location and recently renovated
Room was a bit small but ok but the ceiling spot lights were very bright
10.0 / 10.0
Good value for money, very pleasant staff.
5.0 / 10.0
Great breakfast, entire hotel very clean, room clean and well-kept.
The shower had very low water pressure, and the bathroom fan didn’t seem to work making it very steamy.
Bed was very firm (and uncomfortable), linen was clean but looked like it needed a good oxy-boost or bleach!
5.0 / 10.0
Great location, clean and comfortable.
Nothing really, it just wasn’t ‘our kind of place’.
9.0 / 10.0
Staff were amazing, no issues checking in. Location great, close enough and only 5 minute walk to high Street. Evening meals and breakfast were all good quality.
Nothing at all.
8.0 / 10.0
Perfect location
Cold in bar
9.0 / 10.0
Room was comfortable and clean.
Places to hang towels.
6.0 / 10.0
Convenient for our stay
Terrible car park and bathroom facilities
10.0 / 10.0
The view at the front of the hotel was beautiful
There was nothing we didn't like
10.0 / 10.0
Hotel and staff are wonderful. Food was good in the bar.
Only one tiny complaint that can easily be fixed. We paid for a superior room (it was gorgeous) our main window overlooked the neighbours back garden
it would really benefit from a voile curtain as it’s the only source of natural sunlight. We had to keep the main curtain closed all of the stay
8.0 / 10.0
Good location and friendly staff
The car park was horrendous to get out from and definitely just avoided a few car crashes no real organisation. The dining room was a bit cold and unwelcoming but the staff and the lounge area was great
8.0 / 10.0
Great location. Walking distance to town. Lovely views of the lake. Comfortable room.
Difficult to dry hair as hairdryer plug had no mirror nearby. Mirror had no plug nearby!
8.0 / 10.0
Various shops opened till late. Variety of eating places.
Car parking poor
8.0 / 10.0
great place breakfast was good to I would recommend this for location and value
ac in the rooms would be good
9.0 / 10.0
Firstly the location overlooking the Loch was just stunning and a wonderful surprise as didn't realise it was so close. Sitting on the terrace that evening was heaven. Staff friendly, even though our room was at the rear of the property it was still lovely. Our son had views of the Loch from his room. Bed so comfortable had great nights sleep, bathroom excellent and the complimentary toiletries were gorgeous. I cannot fault the rooms and we are already planning our next trip and will be staying here again
Sadly the breakfast wasn't great, but the evening meal was delicious
10.0 / 10.0
So welcoming Staff so nice Hotel clean
8.0 / 10.0
Great location, very close to town centre. Quick check in, very warm staff.
Room space is very limited, could hardly open our suitcase.
4.0 / 10.0
Very good location and great staff in both the bar and breakfast room.
The welcome at reception can only be described as a cursory hello. I felt the lady just could not be bothered with guests. She did ask for a credit card for incidentals yet we were unable to make charges to the rooms. Made no sense.
10.0 / 10.0
The bedroom was beautifully designed and prepared. I have used hundreds of hotels and found this Hotel to be the cleanest and best designed. I would recommend this hotel to even the most fastidious person.
8.0 / 10.0
Great location and clean
Breakfast average.
Coffee very weak with little flavour and no options with tea. Only one type.
No fresh fruit or much choice on cold breakfast.
The outside railing was very rusty and in desperate need of replacing.
5.0 / 10.0
Location nice the front of hotel overlooks Lake Linhe. Walking distance from restaurants shops etc. We caught taxi from train station 5pounds. Dinner available evenings. Breakfast very nice and was included in cost. Beds ok quite comfy. There was a towel warmer where you could dry delicates.
Shower in Bath (Bath very high so was difficult to get in and out) Linen on beds was old. There was a kettle but no safe or fridge.
One reception staff member "Sayed" offered to drive us to Ben Nevis and return for 80pounds. As we didn't know how far we had to travel and we thought working at hotel he would be reputable we accepted and he showed us a couple of sights along the way. When we got to Ben Nevis he said he was unable to take us back to hotel. He however did take the money, So basically he left us there to find our own way back. We (my elderly sister and I) enquired at café and was told we could get a bus back to town which we did for i think was 6 pound each. So would stay away from hotel staff offering day trips.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Cruachan Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Cruachan Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
