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The Garrison

Top rated by guests

The Garrison Hotel in Fort William

The Garrison Hotel in Fort William

The Garrison Hotel in Fort William

The Garrison Hotel in Fort William

The Garrison Hotel in Fort William

8.3Excellent

(3,870 Ratings)

"Warm clean and modern nice room"

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(3,870 Ratings)

Hotel in Fort William

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Fort William and within 1.2 miles of Glen Nevis, The Garrison features a bar, allergy-free rooms, and free WiFi throughout the property. This 4-star hotel offers a 24-hour front desk. The hotel has family rooms.

Amenities at The Garrison

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

TV

Wheelchair accessible

Family friendly

Map of Fort William

city location on map

Nearby attractions

Steall Waterfall

Kilchurn Castle

The Meeting of Three Waters

Eas Chia-Aig Waterfalls

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.3Excellent

(3,870 Ratings)

"Warm clean and modern nice room"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(3,870 Ratings)

Hotel in Fort William

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Fort William

city location on map

Nearby attractions

Steall Waterfall

Kilchurn Castle

The Meeting of Three Waters

Eas Chia-Aig Waterfalls

Available Rooms

About this hotel

Located in Fort William and within 1.2 miles of Glen Nevis, The Garrison features a bar, allergy-free rooms, and free WiFi throughout the property. This 4-star hotel offers a 24-hour front desk. The hotel has family rooms.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.3 / 10.0

Excellent(3,870 Ratings)

100% verified reviews

10.0 / 10.0

Well worth a visit

Warm clean and modern nice room

N/A

7.0 / 10.0

Nice stay

Rooms were lovely and the complementary snacks were a nice touch

The building work was very noise first thing in the morning and we couldn't park at the property

7.0 / 10.0

Handily placed hotel in Fort William

Great location in Fort William town centre

Small room, expensive breakfast

10.0 / 10.0

Great!

Downtown Fort Williams. Perfect for what we needed and very good value for money! Would recommend!

6.0 / 10.0

Good location, nice staff, unusable shower

Good location. We were offered early check in which was nice. The general manager who checked us in was lovely. The room was small, but clean and comfortable.

There was no conceivable way to use the shower without flooding the bathroom. It was a monsoon shower head and there was a tiny shower curtain that didn’t even touch the floor. The hotel is obviously aware as there is a sign that tells you to put the bath mat up against the door to prevent flooding the carpet outside the bathroom. We didn’t shower. We only stayed overnight and left early the next morning otherwise we would have requested a room with a usable shower

8.0 / 10.0

The accommodation and hotel are of a high standard, the breakfast was lovely and we got parked at the front which was id

The luxury suite was really nice, great size with plenty space and beautifully decorated. The staff were lovely and professional, making us feel very welcome.

The view from the luxury suite was really disappointing. We actually contemplated changing to a standard room if the view was better, but we were only there for one night so decided to close the curtains instead.

9.0 / 10.0

Excellent

Best location for what we wanted

7.0 / 10.0

The garrison

Love the location and the cleanliness of the rooms when you get the right room you get a great view of loch linnhe you can see boats and if you have binoculars or even just great eyesight you will see seals or if you are lucky enough you will see porpoise

Although the room we were in was comfortable i felt the bathroom was a bit small but was manageable

7.0 / 10.0

Mixed thoughts on this one.

Rooms were very clean and comfortable.

Inadequate parking. Only 4 spots for many rooms. Open air public carpark 2 minute walk away at a cost of £10 overnight. Some staff, not all, could work on their customer contact skills.

7.0 / 10.0

A good stopping point for a trip to the town.

The room was clean, comfortable and spacious for the price. The bed was large and very comfortable. Staff were all welcoming, friendly and cheerful. The shower pressure was strong and the temperature was easy to adjust.

There was a lack of space to hang clothes - no wardrobe and only a handful of hangers on a rail. It was impossible to remove the hangers from the rail, so you had to hang the clothes on them as opposed to arranging them properly before hanging. There was also limited space on the bedside table for books etc.

9.0 / 10.0

Good choice

Great central location

Nothing

7.0 / 10.0

Clean and convenient but small and very expensive for what you get.

Great location. Clean and updated decor. Staff were friendly.

It wasn’t a one bedroom - there was only a small partition. Small for four people. Most expensive place we stayed in in Scotland, and the least amount of space.

10.0 / 10.0

Great stay in Fort William.

Great location, just a short walk from the main city centre where all the bars and restaurants are and in a quiet pocket. Also a short walk to the train station for those taking the Harry Potter train. Has a nice bar downstairs too. Bed comfy. Brekky nice.

Everything was great.

1.0 / 10.0

NO ELEVATOR NO ELEVATOR !! Felt Cheated – Worst Stay of My UK Trip

Couldn’t enjoy anything bcz of the below

I booked the Garrison Suite, Fort William, expecting a premium experience for my family (2 adults and 2 kids). Instead, I felt completely cheated. Despite paying for one of their most expensive suites and checking in early, I was given a room on the second floor with no lift. I had to climb 35 steep steps (felt like 350) carrying all our luggage and handling two kids. When I asked at reception, they casually said, “your room is right behind the hotel”—but in reality, it was a long way up. They offered no help with luggage and no clear communication. To make it worse: • Booking.com shows that the property has an elevator, but they told me the expensive suites are not served by the elevator. This crucial detail is hidden deep inside booking.com which you will not easily notice. • I watched another family with no little kids (different race, checked in after me) given a room with easy access on the first floor—while I was put in the farthest, most inconvenient room despite traveling with kids. When inquired later about this, no clear explanation provided. • The promised sofa bed was not even set up when we entered. • And to top it off, a bright green emergency exit light stayed lit all night inside the room on top of your bed, making it impossible to have a comfortable sleep I have stayed in many hotels throughout my long trip across the UK, and this was by far the worst experience. I paid for a “suite” but got the worst possible accommodation with misleading information, zero support, and poor service. Would never recommend. Overpriced, misleading, and disappointing.

7.0 / 10.0

Room size good for 4 people location good, price quite high

Location really good have parking area

Extra bed didnt comfort// property has “fan” in the list but in reality customer have to ask reception for a fan. That time was quite warm and reception told that other customers took all the fan. That is the problem. I think they should have fan in every room in case. Too hot in summer

10.0 / 10.0

We had a great time.

All was good. We enjoyed our stay.

9.0 / 10.0

Great three days in Fort William in unusual sunshine

The breakfast was lovely, served to your table by friendly and professional staff. Loved the pancakes and melon balls in a glass jar. Loved that we were able to park for free. Very close to all amenities in Fort William, everything within walking distance.

The lack of a wardrobe and just a short rod to hang clothes with very few hangers.

8.0 / 10.0

Comfortable stay in a great location

Great location, helpful staff, comfortable beds, amazing breakfast, on-site parking.

For the price you pay, the hotel can look a little tired in places, e.g. dirty/slightly torn curtains and carpets, and the rooms are definitely on the smaller side.

7.0 / 10.0

Passable but pricey

Location

Breakfast is £17 each.

10.0 / 10.0

Perfect

Cleanliness and felt cheery

3.0 / 10.0

I felt deceived by this hotel.

Breakfast

I booked a Superior Double Room at this hotel in August 2024 for a stay on May 30, 2025, which had a higher price. Also, I did the online check-in early in the morning as I was going to arrive at the hotel around 5:30pm. But when I entered in the room, I noticed that they had given us a "disabled room" with a ridiculous tiny and low sink that you could hardly use. No glass door in the shower, a mess. We went to the front desk to ask for another room, but the manager on duty just said that she didn't have another room to alocate us and refused to give a discount or compensation for the mistake. She was completely indifferent. I should also mention that I thought this was a premium hotel, as compared to others in the area, however the hotel has no curb appeal, just a block. The interior was also very plain with cheap materials and very dark bathroom. I would not recommend this hotel to anyone.

6.0 / 10.0

Overpriced, but nice.

We got a suite and were very glad it was in a separate building — and with a dedicated parking spot. The decor was modern and everything was very neat and clean.

Room was a bit tight and extremely overpriced (~$400 USD).

8.0 / 10.0

Easy to find. I was able to get in my room an hour earlier. Friendly staff

Nice clean property

10.0 / 10.0

Perfect for our short break

Perfect modern with usb points as. Forgot one of my plugs perfect in the middle of fort William nice touch with tunnocks caramel wafers, bottles of water but didn’t think too much of crisps lol

Bathroom bit dark and couldn’t really see in mirror however there was a spotlight and my rotor on the dressing table

8.0 / 10.0

Stay at the garrison hotel/apartment was great with a few exceptions.

Location was great, rooms nice, clean and comfortable. Stairs to the back apartments were a bit of an inconvenience as we had to carry heavy luggage up. No lift to those apartments unfortunately. We looked into the back of the main hotel, no view sadly.

No view, no lift, and we could hear others in their rooms through the walls.

5.0 / 10.0

Clan trip

Location was good. Staff were lovely

Rooms were very small and hot!! Breakfast wasn’t included for two of the four of our rooms. Parking wasn’t sufficient.

7.0 / 10.0

Comfortable and clean room but not worth £274 a night.

For £274 a night (kids went free), I would have expected more from the room. It had no wardrobe. It had some hangers attached to a pipe which you couldn’t remove. Free biscuits and crisps which was nice touch. Breakfast was good. Having reception at the bar didn’t work for me as waiting a while for drinks when people were checking in. Room was small but beds comfy. Definitely not worth £274 a night that’s for sure

Price for what you go. Clean room but very small. No wardrobe. Poor view.

10.0 / 10.0

Beautiful place, comfortable and well located!

It’s very beautiful and well located

Its a bit pricey but everything around Fort William is pricey

9.0 / 10.0

Good location, great breakfast

We had a room in the front of the hotel with a lovely loch view. Breakfast was excellent with a great choice of food.

Everything was good.

10.0 / 10.0

Great and super dog friendly

Great service as always. Not the first time we’ve stayed here and would visit again. Super Dog Friendly. Our 2 spaniels were treated so well. Biscuit and water station on arrival, bowls of water without asking and a sausage each for breakfast.

9.0 / 10.0

If you can afford it, stay here, it’s excellent.

Everything, location, staff, breakfast all excellent.

Price is a bit on the high side for my budget, I regularly travel and pay half the price for very good accommodation.

7.0 / 10.0

Good location

Location is good

Not for value

4.0 / 10.0

We won’t be back

Breakfast menu very limited with poor choices.

Our room wasn’t too clean. Fortunately the very helpful staff rectified our complaints very swiftly.

4.0 / 10.0

Did not meet expectations

Good location

Very overpriced for average accommodation and services provided the room was an okay size. The shower and bathroom are really bad.

10.0 / 10.0

Great stay very clean

The room was clean and modern and liked the little treats

9.0 / 10.0

Amazing hotel at the end of West Highland Way with fabulous breakfast

Great room - right at the finish of the West Highland Way. Smart TV & free complimentary snacks. Breakfast best we had on the trip. Great choice available.

Wet room bathroom - always ends up being a bit wet!

10.0 / 10.0

Garrison is a great, central place to stay in Fort William!

Location is central for driving and walking the town. We are happy we chose the Garrison

Nothing to add here.

9.0 / 10.0

Clean rooms

Great location close to shops.

No breakfast included and pricier.

10.0 / 10.0

Excellent value stay with helpful staff and lovely breakfast.

Excellent breakfast and most helpful lady on reception and indeed most of the time we were at the Hotel.

10.0 / 10.0

Just what we needed for one night

Lovely room. Very on trend. Comfortable

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