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Hotel Altenwerder Hof

TV and multimedia, View (from property/room), Photo of the whole room, Decorative detail, Bedroom

Breakfast

Other

Other

Facade/entrance, Lobby or reception

7.0Good

(1,130 Ratings)

"service"

Verified guest

Don't miss out! Price and availability may change

7.0 / 10.0

Good(1,130 Ratings)

Hotel in Hamburg

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Balcony/Terrace, Shared living spaces and more

About this hotel

Altenwerder Hof is located in Hamburg. Free WiFi access is available. Each room here will provide you with a TV. Featuring a shower, private bathrooms also come with a bath or shower and a hairdryer.

Map of Hamburg

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildpark Lüneburger Heide

Wildpark Schwarze Berge

Millerntor-Stadion

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.0Good

(1,130 Ratings)

"service"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(1,130 Ratings)

Hotel in Hamburg

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Balcony/Terrace, Shared living spaces and more

Map of Hamburg

city location on map

Nearby attractions

Tierpark Hagenbeck

Wildpark Lüneburger Heide

Wildpark Schwarze Berge

Millerntor-Stadion

Available Rooms

About this hotel

Altenwerder Hof is located in Hamburg. Free WiFi access is available. Each room here will provide you with a TV. Featuring a shower, private bathrooms also come with a bath or shower and a hairdryer.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.0 / 10.0

Good(1,130 Ratings)

100% verified reviews

8.0 / 10.0

In total, we came to the hotel in the evening, so everything about the overnight stay was very good.

The hotel's convenient location, cleanliness and very friendly and helpful staff, especially the girl who works at the reception.

I don't have any specific suggestions.

8.0 / 10.0

Everything was fine, I don't have any comments.

The hotel staff was very attentive and hospitable, ready to help in unforeseen situations.

There was no situation in which I would have felt discomfort.

1.0 / 10.0

bad hotel

nothing

tv don't work.wifi don't work.reception keep lying

1.0 / 10.0

It was good in principle but there was fraud in the reservation

He was good at communicating when I called the phone the young man answered and spoke to me politely and was nice

I booked a room with a balcony but was given another room. Breakfast was included, and suddenly the employee told me it was not included in the price, and I had to pay.

7.0 / 10.0

A hotel to sleep over one night when you're traveling through Hamburg.

Spacious room, nice staff, good breakfast.

Tight parking space.

7.0 / 10.0

For the holidays it was a good compromise between price and and location.

Clean room with comfortable beds. Hotel located near the S-bahn station, and it is easy to get to Hamburg in 30-40 minutes. Because we have small children we looked for a clean room first, and that is what we got. Very nice personal.

It's hard to ventilate the room — other guests are smoking outside, so opening the windows is inconvenient, and the room's ventilation is insufficient. The bathroom is too small.

5.0 / 10.0

Decent but really not worth the distance from the City Center!

The property is good! Quite far from city center though. Atleast 40mins on the train!

On the first night despite confirming a lot of times, the lady at check-in gave away our original room and we were forced to share a bed , great I was with my bestie but what if it had been a colleague ? She took zero accountability and did not apologize and we still paid same price! It was resolved for the next day however after we insisted!

1.0 / 10.0

awful! horrible!

Unfortunately, my experience did not meet the expectations set by your website and reputation. During my stay, I encountered several issues that significantly affected my comfort and overall impression of the hotel: • The room was not clean upon arrival, with visible dust and an unpleasant odor. Extremely small room, with no space at all. • Nothing was functioning properly, and no maintenance support was provided. I believe that guests deserve a minimum standard of service and cleanliness, and unfortunately, that standard was not met in this instance.

4.0 / 10.0

Disappointing

The staff was nice and breakfast also ok, but on Mondays breakfast is until 9am which is very early, also confusing because on other days the breakfast is till 10am.

My room (single room) was exactly between the entrance and the reception, which means I have heared every little noice, guests entering/leaving the hotel during the night and early morning when the staff started to prepare the breakfast (or cleaning, no idea). Also the window was by the smoking area so I smelled the smoke in the room even though the window was closed constantly. The room was very tiny but enough for a short stay.

5.0 / 10.0

Passable

Room

Location and facilities

9.0 / 10.0

Superb

parking available at the rear. there is a lift. big bathroom.

9.0 / 10.0

Superb

The quiet room, the neighborhood,

Hairs in the bed, bathroom really small

8.0 / 10.0

Very good

I was not given what I requested... double bed 🛌 but I was given a single bed. It looks like a student bed, and the payment is the same as what I requested

The place was nice

7.0 / 10.0

got what i expected and a good breakfast too

loud guests all night

4.0 / 10.0

It was the chepaest option and had a parking! Despite broken beds, hotel is good ig you are travelling on a budget for o

It was a cheapest at the time, it had a parking.

Bed sheets were not clean. BEDS WERE BROKEN! please fix your beds! There was problem with showers.

10.0 / 10.0

Exceptional

service

nothings

10.0 / 10.0

Exceptional

It’s not the same luck in the pictures

5.0 / 10.0

Bad communication, did not get the room booked

We got a room and free parking, unfortunately not in this hotel but the partner hotel "Hotel Neugrabener Hof".

Upon arrival we were told that the place is overbooked. No notice beforehand, even though I informed via message on the same day of our planned arrival time. We were then placed into a partner hotel "Hotel Neugrabener Hof" directly next to the main road into a smaller room. 20m2 with 3 beds, opening the window introduced the full noise from the road. Had to sleep with closed windows. The staff was friendly but the communication and situation very unpleasant. Maybe this is a business model to overbook the nicer hotel and then upon arrival move the surplus of guests to "Hotel Neugrabener Hof"....

5.0 / 10.0

for 1 night okayish, but not more

enough free public parking

very small room, Walls are very thin, old

10.0 / 10.0

Exceptional

S bahn and markets are in 2 minutes of walking

price

5.0 / 10.0

Passable

Friendly Staff

Wi-Fi was not available.

7.0 / 10.0

Good

It was the room I wanted. Small and cozy "chambre des bonnes" at the highest floor. Water pressure in the bathroom was ok.Wi-fi was ok. Location is in a residential area easily reachable by city train. It takes about 30mins from the main station to the hotel room. There is an elevator and a fridge in the main hall where you can pick your water, soft drink or beer. There is a very convenient shopping mall nearby where you can buy fresh food, clothes and travel accessories.

The check-in process length, due to language barriers The price, 55 euros for a tiny suburbian single room without breakfast The old fridge was not really working Furniture was old and tired

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Altenwerder Hof. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Altenwerder Hof pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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