Crans Ambassador
Top rated by guests

9.2Outstanding
(156 Ratings)
"High class five star hotel
Exceptional service"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
The stylish Crans Ambassador features a spa area with indoor pool and panoramic views, a terrace with fireplace and a restaurant, located in Crans-Montana.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
Top rated by guests
9.2Outstanding
(156 Ratings)
"High class five star hotel
Exceptional service"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Hotel very cosy and beautiful , excellent location, nice staff
High price
9.0 / 10.0
Staff was very very nice
Sauna and hamam were great
Balcony was big
Room was cozy
Staff thought of our dog also leaving him bowls, bed and pad
Location is great
Pool was alittle too cold
Screen sharing for tv didnt work & channels were mostly all german and couldnt change languages not many channel options
10.0 / 10.0
High class five star hotel
Exceptional service
It was a great experience and wonderful hotel
9.0 / 10.0
view, overall facilities and all the staff were extremely nice, friendly and anticipating our wishes
nothing comes to mind
10.0 / 10.0
Incredible staff, everyone was so friendly. Great breakfast, super clean rooms.
The mattress was quite hard , this was the only negative. Everything else was amazing.
8.0 / 10.0
Staff were exceptional, friendly, helpful and happy to help.
Spa was expensive but good massages
Room was really warm at night, with a patio door it wasn’t possible to open on the tilt to let air in so it was either fully open or closed. Wasn’t happy to sleep with it open.
Night lights in the room at floor level continually switched on and off the whole night.
Breakfast buffet and food generally was rather disappointing
8.0 / 10.0
Location and decoration
Rooms are very very small
9.0 / 10.0
Views from the hotel were the best and the hotel amenities were very easy to use. Restaurants are fantastic.
Relatively small room size, no room for luggage. Shuttle is moderately helpful, best used when scheduled hours in advance.
10.0 / 10.0
The hotel is amazing!Everything is super nice in it.
I wanna say separate thank you to staff, everyone was kind and uproachable. And especial thanks to Edvin, great and understandable person! People like that is part of 5 star hotel and hospitality. Thank u for our trip to happen.
If u want piecefull and beautiful time its the best hotel to choose. Definately want to come back🤍.
7.0 / 10.0
the hotel lobby and terrace are the nicest there is in crans so it was practical to be in that hotel because we were able to chill and have a bite at night without the need to go out
worst ski room or ski service i ever encountered in a 5 star in the alps. the 2 guys working there barely took the time to speak to my group. every time we came back or started in the morning they didnt offer help with the ski boots which is in reality the case in any hotel. the ski room before you leave out doesnt have water or coffee or a bathroom. you would have to walk all the way back to your room for that. i personally was dissapointed in that.
10.0 / 10.0
The atmosphere for all hote,l vibs views , staff very lovely 😍🤩
No thing
8.0 / 10.0
very close to ski lift, a lot of space and amenities (pool, gym, sauna, hammam, ski room and shop, a bar with live music, 3 restaurants, etc), a large free car park in front of the hotel also makes it quite easy to come and go
sport machines in the gym which feature a screen should be replaced: it is almost impossible to click on screens to start/stop /select a practice, they are totally outdated
10.0 / 10.0
Staff was extremely kind and proactive ! especially the shuttle service and the "ski room" one.
price are high. Especially if you come with your kids. No real family option. You have to double the price.
10.0 / 10.0
I had a wonderful stay in the hotel with 2 small kids. We really enjoyed breakfast as well as the Lodge and Muna restaurants. The staff across the hotel is very helpful and friendly. The sports shop that assists with ski rental and or storage are extremely helpful. We also used the swimming pool facilities which have beautiful mountain views. The whole experience during the stay was hassle free and relaxing.
8.0 / 10.0
nice views, good spa and saunas
small bed. / 35chf charge for a small 5kg dog with no service for the dog. no dog bed or dog bowls and no dog snacks. I’ve been in 5star hotels where they provide all that for chf 20. An 11 year old child needs a seperate bed and eats breakfast and is free. so why charge 35 chf for a 5kg dog and no additional services are provided.
1.0 / 10.0
nothing worst service
they did not support my case in mistake booking
10.0 / 10.0
fantastic - fabulous facilities, food, location and staff!
9.0 / 10.0
We enjoyed our stay except for not having AC
No AC
10.0 / 10.0
beautiful scenery like wallpaper
can't have a late check out
10.0 / 10.0
everything, the room, services, restaurants, the staff are amazing
nothing
8.0 / 10.0
I loved the location. The staff and the divine views of the alps.We had the best time.
Breakfast options were limited
9.0 / 10.0
location, views, cleanliness, staff. facilities, restaurants
10.0 / 10.0
Außergewöhnlich guter Service + Asian cuisine extrem gut. One of my favorite places for skiing.
6.0 / 10.0
Food
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Crans Ambassador. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crans Ambassador. Enjoy the water!
Is Crans Ambassador pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Crans Ambassador?
We found 35 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).
