Hostellerie du Pas de l'Ours "Relais et Châteaux"
Top rated by guests





9.2Outstanding
(59 Ratings)
"The beverages during breakfast were very good (Special mention for the orange juice). An amazing spa, a very relaxing moment, we are looking forward to coming back during the summer to enjoy the pool ..."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
$$$$
Top rated by guests
9.2Outstanding
(59 Ratings)
"The beverages during breakfast were very good (Special mention for the orange juice). An amazing spa, a very relaxing moment, we are looking forward to coming back during the summer to enjoy the pool ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The beverages during breakfast were very good (Special mention for the orange juice). An amazing spa, a very relaxing moment, we are looking forward to coming back during the summer to enjoy the pool outside! The staff was super friendly and proactive. The room was very nice, we didn't take a big one because we were staying only for a single night, but we were impressed by the quality, and we loved the Atmosphere.
Nothing special, be careful with the kids at the pool, perhaps install a time-lapse during the day where kids are allowed or not. We didn't eat anything as we're not really hungry usually in the morning, but in general, I like to have a buffet, which is maybe the only point I would change about the breakfast.
10.0 / 10.0
The whole hotel is amazing. We ate dinner in the bistro the first night and that was delicious. Breakfasts were fantastic.
nothing
9.0 / 10.0
Excellent service and quality of the hotel and food
The spa steam room was out of action for maintenance.
10.0 / 10.0
Beautiful decoration, super
Calm, and great service . So nice staff
All was great
9.0 / 10.0
Friendly staff, making you very much feel at ease.
The rooms are luxurious and the breakfast extraordinarry.
-
10.0 / 10.0
Extremely friendly staff providing world class service. Remy and the team were the most gracious hosts and organized the best stay for us.
10.0 / 10.0
Amazing staff and service. Thank you for everything.
Nothing…
10.0 / 10.0
The property was so well situated! Amazing Mountain View’s and not too far off from the main town area! also well situated!
10.0 / 10.0
The restaurant in the hotel is amazing. It is so cute and reminds me of what I would expect a luxury log cabin to be like. However, the best part by far was the staff. They are some of the kindest, most welcoming people I have ever met!
I wish they had ac but in the winter / this would definitely not be an issue!
9.0 / 10.0
beautiful chalet, amazing room and amazing food
very friendly personnel
nothing
10.0 / 10.0
service especially from Remy was exceptional
10.0 / 10.0
Another great example of Relais&Chateau in terms of premisses. A wooden Chalet, with stunning views. I was on a 4500km drive trip across Europe with my son and stayed in about 10 four to five star hotels. Whilst post Covid, the Hospitality sector has suffered from huge drainage of staff and service quality has dropped to an all time low, Hostellerie du Pas de l’Ours has an absolutely top notch service throughout all departments! They are truly guest centric and are a beacon of what true hospitality is! congrats to the Management and everyone of the team members! A special mention to Remy, who has made the impossible possible, yes this still exists and he is the role model for it!
nothing
10.0 / 10.0
I like the chalet style and is so warm and comfortable
10.0 / 10.0
Every experience was fantastic
Nothing - maybe a ventilator in the toilet
10.0 / 10.0
Amazing vibes, exceptional service, cosy and refined decor capturing an ambiance of true winter luxury.
The staff is attentive to every need and the quality of the food is amazing. Definitely the best of Crans Montana.
Nothing; it was perfect.
9.0 / 10.0
Excellent service,location and food. Will return for sure!!
9.0 / 10.0
l'accueil et le lieu ont été bien au-delà de nos attentes. Merveilleux moment dans ce magnifique lieu
nous n'avons pas été averti que la piscine n'était pas disponible car privatisée pour un mariage, dommage pour ce petit faux-pas
10.0 / 10.0
Extrem gut gepflegt und stilvoll eingerichtet, ein aussergewöhnliches Chalet mit tollem Blick auf das Dorf, die Berge und allen voran den Matterhorn. Erlesene Gerichte im Restaurant und eine sehr schöne Weinkarte. Tolles und sehr zuvorkommendes Personal. Le Sommet Family Suite lässt keine Wünsche übrig - man hat stets das Gefühl dass man in eigenem Chalet verweilt.
10.0 / 10.0
L’accoglienza del personale
Il tendaggio e la coperta rossa nella nostra stanza ,
10.0 / 10.0
فندق رائع، شكراً على الاستقبال. سنعود قريباً جداً مع عائلتي.
10.0 / 10.0
Mon séjour dans cet hôtel a été une véritable expérience, où chaque détail, du décor aux petits attentions, témoignait d'une recherche constante de perfection et d'élégance.
Rien
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hostellerie du Pas de l'Ours "Relais et Châteaux". For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hostellerie du Pas de l'Ours "Relais et Châteaux". Enjoy the water!
Is Hostellerie du Pas de l'Ours "Relais et Châteaux" pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hostellerie du Pas de l'Ours "Relais et Châteaux"?
We found 34 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).
