Castle Bromwich Hall Hotel, BW Signature Collection by Best Western
Top rated by guests





8.0Excellent
(2,415 Ratings)
"The staff were very polite and friendly and the food was amazing"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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This historically listed, 16th-century manor house is set in its own beautiful landscaped gardens, just off the M6 and 15 minutes’ drive from Birmingham. There is free Wi-Fi and free parking on site.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Family friendly
Smoking allowed
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(2,415 Ratings)
"The staff were very polite and friendly and the food was amazing"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Did not have breakfast had to leave early morning yo get to airport
Room basic not what was expected as advertised
9.0 / 10.0
Fascinating historic buildings, beautiful grounds, comfortable bedrooms with all amenities needed. Great breakfast - cooked to order.
Nothing to dislike
1.0 / 10.0
the old building was nice
the room was absolutely filthy
10.0 / 10.0
The staff were very polite and friendly and the food was amazing
Nothing everything was perfect
5.0 / 10.0
Nothing really
Accom was in an out building, dated and not great facilities. The lounge bar back in the main area lacked atmosphere and breakfast was basic.
4.0 / 10.0
Character
Arrogant atmosphere
Staff were very black and white, poor customer service and just transactional
It was our anniversary and they didn’t do recognise that at all
I booked this as there was an offer for an upgrade but the room was small and dated
Wouldn’t stay here again, there are much better options
10.0 / 10.0
Lovely old hotel in stunning grounds, the staff are so friendly and the housekeeping was so nice and got me some softer pillow's
Pillows was hard
9.0 / 10.0
An excellent older house accommodation with lots of history.
Great location and good food.
The bed was uncomfortable
10.0 / 10.0
Room was cosy & warm
In restaurant & bar area abit cold
10.0 / 10.0
Room was lovely, comfortable and clean.
The hash browns were too crispy and there was not natural Greek yogurt for breakfast, nothing for good gut health which wasn't sweet. Not much of a complaint which shows you are doing well, just something to consider.
4.0 / 10.0
Well to be honest. I’ve stayed at this hotel for many years . This last stay wasn’t pleasant!, the room was ok but unfortunately the bed had seen better days !!!.
We didn’t sleep well as the mattress was fit for the skip and not for sleeping on .
Was a shame as I told the receptionist and he decided to do nothing about it at all !!!!.
No discount at all and full payment was taken on my card .
We were very disappointed!!.
And only recently the £12 breakfast help yrself was introduced!!.
Let’s say if you like hard bacon , dried scrambled eggs and cold mushrooms you will love it here
As above
10.0 / 10.0
Convenient for a snowy night
All was fine
6.0 / 10.0
Staff excellent. Location brilliant
Room dusty. Walls paper thin. Could hear every word next door was saying
10.0 / 10.0
Great location
Staff were extremely helpful and polite
Great jacuzzi.
Nothing
10.0 / 10.0
Excellent and. most helpful staff, breakfast and evening meal superb, clean and comfortable room in the old building and location for us perfect with wonderful grounds
Stairs could be difficult for the elderly but the coach house rooms have lift
7.0 / 10.0
Love the convenience of parking right next to room and being able to have dog in our room
Very hot in room. Walls extremely thin so hear everything.
Disappointed that opposite entrance was tip load of rubbish which really shouldn’t be there.
10.0 / 10.0
It was an amazing stay everything was great from staff to location to comfort
10.0 / 10.0
This hotel felt like staying in a stately home, with an absolutely stunning interior. The rooms were extremely clean, and the beds were very comfortable. We needed to change rooms during our stay, and this was handled extremely well. We were very happy with the room we were given.
The service at breakfast and supper was excellent, and the staff were especially attentive to the needs of my elderly mother, which we really appreciated. Everyone we encountered was helpful and kind. We stayed for three nights and had a very comfortable stay overall, and we would happily recommend this hotel.
The bedrooms are located in a separate building from the main house where breakfast and supper are served. We had not realised this when booking, and in cold and rainy weather it was a little inconvenient. That said, this was simply a matter of layout rather than service, and something future guests may wish to be aware of when choosing to stay here.
10.0 / 10.0
Room as always was clean and well presented. The staff are friendly and attentive
Nothing
10.0 / 10.0
The breakfast was absolutely delicious! The jacuzzi bath was a bonus surprise and the bed was super comfortable!
5.0 / 10.0
Great location (for an event at The Belfry) and lovely, very grand looking building which raised expectations! Our room in a side-building was spacious and comfortable with a smart bathroom too and a lift option to the 2nd floor.
Check-in was a little delayed as the sole receptionist was busy dealing with a wedding guest, which took some time! We were out at a function that evening so cannot comment on dining and bar facilities.
Breakfast the following morning was disappointing. This being a 'Signature Collection' BW, we had expected a really nice breakfast and this disappointed: no coffee-machine, waiting for hot buffet items and generally a below average selection of breakfast items, indeed, many budget roadside inns would do better!
8.0 / 10.0
We love staying at this hotel. The building is beautiful and charming. However, what makes staying here so special is the staff. Peter in particular made us feel so welcome. Thank you Peter and the rest of the team!
8.0 / 10.0
Friendly staff, very welcoming.
Clean experience
First room was not adequate due to storage heater not working, staff sorted out a new room that was more adequate.
9.0 / 10.0
Comfortable rooms..great breakfast
Water not very warm for a bath
9.0 / 10.0
Lovely welcome at reception and easy transaction. Very clean and spacious, comfortable room and bathroom.
Would have loved a fridge but as it was only 1 night we managed.
Food was lovely at breakfast especially the sausages.
Unfortunately the breakfast experience was frustrating as the team were lacking proactive support to making sure supplies of food and beverages were available at all times. This meant having to ask for things multiple times and hot food was in short supply and some was cold.
Such a shame really as the selection would have been great if available. Seemed to be a disconnect between from office and kitchen.
9.0 / 10.0
Lovely hotel beautiful building
Room cleanliness - cobwebs above the bed
8.0 / 10.0
Check in and out was simple. Marius was a little rude on check in but check out was good. Staff cleaning room were helpful and polite as were bar staff
I was in the Brew House the room was warm and comfortable but the entrance corridor felt a bit tired. I felt a bit isolated once the Saturday night people had checked out
5.0 / 10.0
The service in the restaurant on the Saturday evening was appalling, you were understaffed with too many functions being run at the same time.
5.0 / 10.0
The location and the room
The fact that the room smelt like someone had done a dump just before we entered room.
The prices of drinks were ridiculous
No toaster as it had broken apparently
Cold coffee
Had to wait 10 mins for bacon as there was none
Opened jam and marmalade mini jars should be fresh
8.0 / 10.0
Nice to have a jacuzzi bath!
Room was too hot, I had to leave the window open all the time. No small light - only the really bright main light.
5.0 / 10.0
Nice newly renovated room, electric car chargers
Bed was extremely uncomfortable. Both of us barely slept and have sore backs :/
Breakfast selection was not great. Would be good if you could order poached eggs/porridge without any sugar or other healthy options
10.0 / 10.0
Very nice place quiet ,clean , and everyone who worked there where very accommodating to anything you needed and straight away… We where in the modern part it’s only been there about a month it was a great room loved it
Nothing
5.0 / 10.0
Room was was clean and the bed was comfortable
Our part of hotel still ongoing building site, our room recently refurbished to a standard that I would not have accepted in my home. Reported trip hazard in bathroom on arrival to reception, no action was taken. Other issues such as window being left open by cleaning staff, room very cold on return, had to use a coat hanger to reach widow lock to close it, losses toilet seat, and reported again trip hazard on checking out. This was meant to be an accessibility room, I feel it comes up short on many of the requirements which may be needed.
10.0 / 10.0
Didn’t have breakfast but room was excellent
8.0 / 10.0
Bed was very comfortable, breakfast was nice although some of it was a bit cold. Couldn't fault the dinner it was delicious.
Overall a nice stay.
Breakfast was a bit cold
7.0 / 10.0
Staff were very good
Breakfast was only average but evening meal very good indeed.
9.0 / 10.0
Its history
Cold bathroom
5.0 / 10.0
Beautiful hotel set in lovely grounds, room was lovely, very clean and obviously recently renovated.
The bed was the smallest most uncomfortable double bed I’ve ever slept in. The staff were not really very friendly or helpful, we checked out early morning.
10.0 / 10.0
The building is amazing this was our second stay
Nothing
10.0 / 10.0
The room was very clean, tidy and comfortable. Really enjoyed our stay in the coach house.
Staff were excellent and the breakfast was very nice
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Castle Bromwich Hall Hotel, BW Signature Collection by Best Western. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Castle Bromwich Hall Hotel, BW Signature Collection by Best Western pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Castle Bromwich Hall Hotel, BW Signature Collection by Best Western?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
