Crowne Plaza Solihull by IHG
Top rated by guests





8.4Excellent
(1,950 Ratings)
"Beautiful- rooms luxury, staff amazing and room superb"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Crowne Plaza Solihull is set in the heart of Solihull and just 5 miles from the NEC and Birmingham Airport. The hotel offers a range of bedroom types, 12 meeting rooms, a heated swimming pool* and a lakeside terrace restaurant.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,950 Ratings)
"Beautiful- rooms luxury, staff amazing and room superb"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
I like staff service and place
But I didn’t like services, because some services was not provided like gowns, slippers, brush , toothpaste
5.0 / 10.0
Breakfast and attentiveness of the restaurant staff was excellent
The room i booked was meant to have an extra bed made up, this had been confirmed by the app text system. On arrival in the room it hadnt been done. I asked reception and they were unsure, but on checking the size of the room i declined having the bed made up as it was too small
8.0 / 10.0
I think paying for parking when you are staying overnight is cheeky
Paying for parking when we had paid to stay overnight
10.0 / 10.0
Beautiful- rooms luxury, staff amazing and room superb
N/A
10.0 / 10.0
Lovely rooms, good food, excellent staff.
Dining room staff at breakfast were first class.
The fact we had to pay £12.50 per night for parking!!!
Being a resident I expected the parking to be free.
We stayed in this hotel in 2022 and I don’t recall paying for parking then.
8.0 / 10.0
Great staff. Food brilliant. Room had good bed and bathroom.
The room was v basic in furnishing. Tiny window
10.0 / 10.0
The room and location
No Netflix no complimentary water
9.0 / 10.0
I’ve stayed here a few times. A nice hotel in a good location representing good value for money. Friendly staff. The rooms have mini fridges - a useful addition.
All good!
8.0 / 10.0
Really lovely and modern, staff friendly and lots of cleaning going on
The pools a bit tired and very small but it’s useable
9.0 / 10.0
The room was lovely - nicely decorated and the heating easy to control. The staff were very helpful especially Charlotte on reception - nothing was too much trouble.
Unfortunately, my husband has coeliac disease and so cannot have gluten. We went into the restaurant to get something to eat, but the waiter was unable to tell us which dishes were gluten free, without getting out a huge folder and having to check every single item. He even told us that the steak wasn't gluten free (not sure why - he eats steak everywhere else). In the end we left without eating and went out for food (lots of places across the road). That was very disappointing 😞
10.0 / 10.0
The hotel was fabulous
All the staff made the stay amazing, everyone we met outstanding
10.0 / 10.0
staff & room
2 lifts out of action
10.0 / 10.0
Great to have separate room attached for my 11 year old son, beds very comfy.
Nothing
8.0 / 10.0
Competitive pricing, friendly personable reception, room immaculate, bed comfortable
Terrace menu dull
7.0 / 10.0
Clean property. Good facilities and location.
Rip-off car parking charges of £12.50 a night for residents.
10.0 / 10.0
This was the best hotel breakfast I have ever had. I have coeliac disease and the care and attention to ensure my breakfast was safe for me was exceptional
. I will be definitely returning again
Everything met my expectations and more
10.0 / 10.0
The staff were very understanding and friendly.
9.0 / 10.0
Lovely venue and location
Great staff
9.0 / 10.0
It was fantastic for the price. The facilities were good, staff were very friendly, location was great and food was nice.
Only fault was the lift buttons were stiff.
9.0 / 10.0
Location amazing, parking great, check in quick, staff incredible, room clean, had everything we needed, bed very comfortable, pillows perfect!
Toilet paper down toilet when we arrived, and the noise of the lift at night kept me awake until quietened down late night, but then woken up again when people came back early morning, then again when early risers used it.
9.0 / 10.0
Easy access to the area I was visiting
Nothing
7.0 / 10.0
All fine and as expexcted for the price.
Getting a drink in the bar was difficult at times as the (very polite) girl behind the bar was too young to pour alcohol and had to go and find an older person.
10.0 / 10.0
Clean and nicely furnished with very friendly staff
Queue to get into the hotel caused by the location next to the shopping centre wasn’t great but only took a few minutes. Could do with a few additional EV chargers
9.0 / 10.0
When I first checked in the receptionist was friendly and courteous. However when I got to my room, the room itself was fine but I could hear an intrusive thrumming noise and looking out the window, my room looked out onto a flat roof with machinery (air con or extractor) mounted on top. Being a light sleeper, I returned to reception and the same receptionist was able to find me an alternative room on the third floor with a smaller window so not much to see, but very quiet. As a result I slept very well. Great service as the hotel was very busy that evening and almost fully booked.
The machinery noise from the first room.
8.0 / 10.0
Room with comfortable bed and pillows. Well appointed bathroom. Reasonably quiet at night. Excellent location opposite the entrance to Solihull Touchwood shopping centre with very good parking.
Reception desk a little offhand at check-in. The lighting in the room was very subtle, making reading for any length of time difficult. At times the room was chilly with no instructions to remedy. Lack of make-up mirror in bathroom.
10.0 / 10.0
Super cozy, lovely staff and great breakfast
8.0 / 10.0
It would be most welcome if packed breakfasts could be provided for athletes who are unable to eat breakfast due to their participation in the competition.
The main lifts were out of order.
10.0 / 10.0
Location
Nothing
7.0 / 10.0
Clean, well organised, good size room
One of the lamps didn’t work. The breakfast looked like it had been left out from the evening before. The beans looked congealed and the scrambled egg had a weird dark orange topping. The sausages were all cold
8.0 / 10.0
Location.
Parking although charge £10 for and should be free.
Room size.
Bar area.
Cooked breakfast was not hot sadly.
9.0 / 10.0
Fabulous facilities. Really enjoyed the stay, as did my daughter.
Parking charge!
8.0 / 10.0
Lovely hotel with nice food and excellent staff
I thought I had booked a twin room but I had apparently only requested one - and they didn’t have one. Booking.com give you a “Twin Room option” when you book. This is very misleading and I wouldn’t have made the booking if I had known
9.0 / 10.0
Clean, comfortable and welcoming.
N/A
10.0 / 10.0
Smell in reception
Arrival staff at reception
Leisure club
9.0 / 10.0
Staff friendly, Great room, Very good breakfast.
Having to pay for parking is always bad!
6.0 / 10.0
Charged for parking
9.0 / 10.0
Everything except the beds and pillows. Too hard. Great hotel, lovely breakfast, nice rooms and superb bath.
Beds and pillows too hard.
8.0 / 10.0
close to solihull , leisure was clean and entertaining
small red stain on my carpet of room 311
10.0 / 10.0
As a couple we liked the pool and sauna area
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Solihull by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Solihull by IHG. Enjoy the water!
Is Crowne Plaza Solihull by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Solihull by IHG?
We found 31 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
