The Sender Pool Suites

Top rated by guests
Property building, Natural landscape, Pool view, Swimming pool
Bed, Decorative detail, Bedroom, air conditioner
Property logo or sign, Property logo or sign, Logo/Certificate/Sign
Bedroom
Breakfast
review stars
8.7Excellent
(455 Ratings)
"Absolutely loved this property, Gus and the other staff gave exceptional service. They really were so helpful and lovely and will help you with anything from activities, taxis and food. The property i..."
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8.7 / 10.0
Excellent(455 Ratings)

Villa in Ubud

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this villa rental

Featuring an outdoor swimming pool, The Sender Pool Suites offers accommodations in the center of Ubud. Located in the Downtown Ubud district, the property provides guests with access to a wellness packages.

Amenities at The Sender Pool Suites

Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Spa
Balcony/Terrace
WiFi/Internet
Garden
Electric Vehicle Charging Station
Family friendly
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products

Map of Ubud


Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.7 / 10.0
    Excellent(455 Ratings)
    100% verified reviews
    9.0 / 10.0
    Great location. Great rooms.
    nothing
    10.0 / 10.0
    Amazing!!!
    Absolutely loved this property, Gus and the other staff gave exceptional service. They really were so helpful and lovely and will help you with anything from activities, taxis and food. The property itself is very clean, the pool is cleaned daily. The facilities were brilliant. So many shops and restaurants near. The road is full of lovely people. Couldn’t recommend enough. Thank you so much for an amazing stay!!!
    N/A - everything was perfect.
    8.0 / 10.0
    Great Location
    Great location and beautiful Accomodation.
    If you are a light sleeper being eat plugs as music plays every night down the street. I also like a dark room and the pool light shone through the light curtains. The safe only worked occasionally.
    7.0 / 10.0
    The hotel is located in the Ubud city centre, which is very convenient. However, the washroom and curtains were not clea
    Location
    Washroom
    1.0 / 10.0
    Dirty room, broken AC, unsafe open bathroom, and a rude manager named Gus Black who constantly begged for tips
    The many many mosquitoes, insects and lizards
    The manager, Gus Black, was the worst part of our stay at Senders Pool Suites in Bali. He was extremely unprofessional, rude, and constantly asked for tips every time we met him. It made us feel uncomfortable and unwelcome. When I tried to raise complaints about the room, he told me the owner was “in Japan,” then strangely claimed that he himself was the owner! It was confusing and felt dishonest. The room was hot and uncomfortable because the AC is way too small for such a large, high-ceiling room. It barely cooled the space, and sleeping at night was miserable. The bathroom was unacceptable. It has no ceiling, so it’s completely open to the outside, scary at night and boiling hot during the day. There’s no lock on the bathroom door, and it opens directly to the garden, meaning anyone could come in from outside. It did not feel safe or private at all.(please see the photo with the opening) They also misled guests about breakfast, it was very limited and not free for children. Definitely not the “included breakfast” they advertise. Overall, this place is badly managed, uncomfortable, unsafe, and not worth the price. The photos online are totally misleading. The management — especially Gus Black, clearly doesn’t care about guests’ comfort or safety. All he wanted was tips and please write good review. Kept forcing me to write. He offered me refund for one day room stay and in the end didn’t give it. Water had a very odd smell. Felt like sewage water linked. Guess what the water never drained. It was awful (see my video) House keeping came to clean the room at 10pm. Can u believe it? I had to wait outside with the child and it was awful. Very badly managed place (I hv a screen shot of the timing they cleaned) The view is not like the pics. In the nights it’s like u r staying next to a graveyard. Please have a look at the pic. So deserted n unsafe Avoid this hotel at all costs. There are far better, more honest, and safer places to stay in Bali.
    10.0 / 10.0
    Out stay was wonderful, staff so attentive and caring. Restaurant was also a delight with great food
    Property was beautiful
    Room was a dream
    8.0 / 10.0
    Everything was amazing and wonderful, except the amount of chlorine in the pool needs proper testing for the correct qua
    love the location, didn’t mind the exercise to walk to where we wanted to go. Beautiful grounds and rooms, great staff, well kept.
    It was disappointing that the pool had so much chlorine and so much so that it’s not healthy to swim in, as the body absorbs it, hence we didn’t use our pool and this was a big reason we chose to stay.
    7.0 / 10.0
    Like the pool and floating breakfat but the towels, house coat, toilet seat should be changed. They look dirty. Staff sh
    Good location, nice staff. I enjoyed the floating breakfast. Thank you.
    No place to put the clothes and luggage. White towels are not white anymore. Some of them probably were folded when still damp. They smell. House coat have stains on them. The water bottle lids have mold.

    FAQs

    Does this property follow enhanced cleaning procedures?

    Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

    Is parking included with this villa?

    Parking is not specified as an available amenity at The Sender Pool Suites. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this villa?

    Yes, a swimming pool is available for use at The Sender Pool Suites. Enjoy the water!

    Is The Sender Pool Suites pet friendly?

    Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at The Sender Pool Suites?

    We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.


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