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Hôtel Princesse Flore

Top rated by guests

Facade/entrance

Balcony/Terrace

Living room, Decorative detail

Bed

Decorative detail, Seating area

8.7Excellent

(474 Ratings)

"You just can't fault it, beautiful hotel, we like it very much, very clean and comfortable 👌, it almost perfect. Wouldn't change a thing. Very good breakfast, private car park, nice peaceful stay."

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(474 Ratings)

Hotel in Clermont-Ferrand

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Hôtel Princesse Flore is a luxury hotel located in Royat in the Auverge region, 1.9 mi from Clermont Ferrand. It offers comfortable, personalized guest rooms and free WiFi.

Amenities at Hôtel Princesse Flore

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Family friendly

Map of Clermont-Ferrand

city location on map

Nearby attractions

Parc des Sports Marcel Michelin

Volcan de Lemptégy

Animal Park Auvergne

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(474 Ratings)

"You just can't fault it, beautiful hotel, we like it very much, very clean and comfortable 👌, it almost perfect. Wouldn't change a thing. Very good breakfast, private car park, nice peaceful stay."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(474 Ratings)

Hotel in Clermont-Ferrand

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Clermont-Ferrand

city location on map

Nearby attractions

Parc des Sports Marcel Michelin

Volcan de Lemptégy

Animal Park Auvergne

Available Rooms

About this hotel

The Hôtel Princesse Flore is a luxury hotel located in Royat in the Auverge region, 1.9 mi from Clermont Ferrand. It offers comfortable, personalized guest rooms and free WiFi.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(474 Ratings)

100% verified reviews

9.0 / 10.0

Good location very good restaurant friendly staff

Very nice hotel with all facilities

Nothing

8.0 / 10.0

Very quick stopover

Located next to Spa area. Rooftop Bar. Clean room and attentive staff. Easy to find but quite a way out of City.

9.0 / 10.0

Very nice surprise

Superb restaurant

2.0 / 10.0

Don’t

Not much very dated and web page is very flattering

We booked this hotel because of the spa that is the only reason we were told that the spa was very good. I phoned the hotel and on arrival spoke with the hotel and paid €30 for use of the spa. I am registered disabled and when I hit changed and into my swim shorts and was about to get into the pool I was stopped by a pleasant guy but never the less it was very embarrassing. I was not allowed to swim swim shorts only tight fighting speedos which is a hard ask when your body does not conform. Girl at spa reception was very rude and laughed as we were leaving. I asked to speak with the manager at the time and still waiting.

10.0 / 10.0

Very good

You just can't fault it, beautiful hotel, we like it very much, very clean and comfortable 👌, it almost perfect. Wouldn't change a thing. Very good breakfast, private car park, nice peaceful stay.

The only thing I would like to say that location is a little bit far from the centre, anyway, we walked there in about 30 minutes.

4.0 / 10.0

Disappointing

Comfortable room

Completely closed rooftop bar, not informed when booking. Extra charge for spa, not part of the hotel, situated next door. We were informed that the restaurant was fully booked although there were several empty tables when we looked in twice during the evening.

3.0 / 10.0

Definitely does not deserve 5-star ranking by French standards. More like a 3-star hotel.

Very basic, minimal breakfast. Not inline with others 5 star hotels in France.

Very old rooms, bed linen not very clean, no amenities, everything looked like it hadn't been cleaned and was shabby.

7.0 / 10.0

A bit of well deserved luxury

Bed was amazing, room was lovely. Great access to Royatonic. Lovely hotel and very nice breakfast

The room was very cold, one staff member in particular was quite rude. The room service menu was limited and the food (lasagne) was burnt and not worth €18. (The front desk did offer us a complimentary breakfast as compensation)

3.0 / 10.0

Poor

hotel looks nice on the outside

pictures online suggest a spa is included also when you look it up trough Google it says breakfast is included. both are not though. which was a disappointment. when we decided after all to use the spa but I was not allowed to go in cause in didn’t appropriate swimwear and was told to buy a new swim short for another 30 euros extra. very disappointing and also rude staff who didn’t seem compassionate about anything.

6.0 / 10.0

Pleasant

nice and confortable rooms

it is a 5stars hotel : we have been told it was not possible to have diner on the premises. that is insane. at this level of price, it is unacceptable. no valet parking in top.

10.0 / 10.0

Exceptional

it’s a very very nice hotel. the staff are fantastic. everything you expect in a five star.

thé bath was very high. it was difficult getting in and out. I usually ask for walk in shower but I forgot this time.

8.0 / 10.0

Nice place for an overnight stay.

Well trained staff. Excellent food.

Room a little small.

9.0 / 10.0

Superb

Lovely hotel with excellent service on the edge of the puy de dome. Arrived late after a long journey and had an excellent tapas in the rooftop bard over looking Clermont

7.0 / 10.0

Not a 5 star hotel

The hotel has a great location to visit the Puy Dôme. But it is not a 5 star place. The staff is not exceeding expectations. They did not mention on forehand that the spa was closed and I had to go back 5 times to ask for compensation. Which in the end they solved. The breakfast is average you would expect fresh coffee and more options for hot dishes.

Attention to details, breakfast, facilities

1.0 / 10.0

Bad

The rooms air conditioning wasn’t working correctly and despite calling down to have it corrected briefly, it failed again. A hot and sleepless night. The staff’s attitude in the morning was a shrug of the shoulders! Not worth the 5* rating or the £186 we paid for the night.

8.0 / 10.0

Doit faire mieux.

L’accessibilité de l’hôtel

Petit déjeuner hors de prix au regard du prix de la nuitée . Hôtel vieillot ( rideaux de la chambre déchirés , tissu vétuste et cuits).

9.0 / 10.0

Magnifique hôtel vieille France, une belle expérience

Chambre magnifique, très confortable, à un prix très raisonnable

La baignoire douche pas très pratique

9.0 / 10.0

super goed hotel

heel mooi en heel proper. en ook rustig.

niets

8.0 / 10.0

Top

Accueil et restaurant !

Difficulté accès faudrait pk réserve 15mns d attente car interphone tombe sur ligne occupée : à revoir !

9.0 / 10.0

Un 5 etoiles à un prix étonnamment bas

Hotel d'excellent standing, bien équipé et très confortable, déco traditionnelle Avec un rapport qualité prix incroyable Personnel adorable et efficace Acces au centre aquatique via un ascenseur, accès payant 20 euros

10.0 / 10.0

Excellent hôtel de séjour

Une chambre très confortable avec un service attentionné. Les petits déjeuner sont copieux (manque peut-être une salade de fruits plus diversifiée). La facilité avec Royatonic très appréciable.

Fermeture de la restauration le dimanche. Une solution même snacking devrait exister.

9.0 / 10.0

Pause agréable.

Calme, propreté, restaurant

La vmc de la sdb et des toilettes ne fonctionnait pas. La course du rideau occultant était trop courte par rapport à la fenêtre. Impossible d’occulter complètement la fenêtre.

7.0 / 10.0

Très bien placé , personnel agréable, parking sous l’établissement

L’emplacement , parfaitement situé et l’acceptation de notre chiot

Un papier sopalin sale sous le lit découvert et dépiauté par notre chiot

9.0 / 10.0

J’y reviendrais et rien que pour le restaurant et les vins à la carte 😍

Le restaurant, sa carte des vins, le sommelier très sympathique et professionnel de même que les serveurs. La salle de bains et les produits Nuxe

L’eau minérale plate mais c’est un très léger détail

8.0 / 10.0

Therme,Natur,Ruhe

Die Nähe in den Nationalpark.Ort ist beschaulich und ruhig, hat aber alles was man braucht. Wenn man in die Therme möchte,direkte Verbindung von Hotel. Parkplätze vor der Tür,aber kostenpflichtig und öffentlich.

In der Ausstattung stand Pool.Damit war aber die angeschlossene Therme gemeint,mit einem nicht unerheblichen Eintritt.Man geht also nicht einfach mal so schwimmen

9.0 / 10.0

Hôtel très agréable

C’est la seconde fois que nous séjournons au «Princesse Flore», hôtel toujours aussi charmant dont nous apprécions la tranquillité des lieux. Les suites sont très spacieuses, avec toutes les petites attentions et le confort qu’apporte cet hôtel 5 étoiles. Le seul petit point négatif restant le problème d’étanchéité de la douche. Nous apprecions le personnel agréable et accueillant même si parfois certaines membres du personnel peuvent paraître un peu trop décontracté. Vivement notre prochain séjour à l’hôtel.

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