Le Chatel

7.7Good
(715 Ratings)
"Staff were friendly and helpful without being over effusive. Room was spotless and well arranged. My dog was welcomed. Lovely litte park over the road."
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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
Located in Royat, just 3.1 mi from Clermont Ferrand, Le Chatel offers a restaurant, terrace and luggage storage. The hotel is only 7.5 mi from Vulcania Discovery Park.
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7.7Good
(715 Ratings)
"Staff were friendly and helpful without being over effusive. Room was spotless and well arranged. My dog was welcomed. Lovely litte park over the road."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Staff were friendly and helpful without being over effusive. Room was spotless and well arranged. My dog was welcomed. Lovely litte park over the road.
Hotel set on a very busy road. I know that fire doors have to be solid but the doors were very heavy and practically impossible for me to hold open and pass through.
2.0 / 10.0
Location
Very tired dated hotel. Poor food and food options. Expensive for the quality.
7.0 / 10.0
Breakfast and location
Smell and the overall wetness.
9.0 / 10.0
Parking available just outside the property. Able to communicate with the reception even though English was not spoken. Good size room, comfortable bed,hot shower. The menu for the evening meal was translated into English which was extremely helpful. Breakfast was varied and good quality. Great location very near to the town centre.
Nothing to dislike.
6.0 / 10.0
Off-road parking & Pet friendly. Comfortable bed.
Not very spacious.
8.0 / 10.0
Friendly hosts, one even came out to the car and helped us with our luggage. The room was comfortable. The menu for dinner was limited but well cooked. We enjoyed our stay and would use the hotel again.
10.0 / 10.0
friendly staff, great service, very clean. nothing too much trouble and food in restaurant excellent.
nothing
8.0 / 10.0
Interesting town on the outskirts of Claremont Ferrand. Interesting facade to the hotel, there was a lift to all floors and the room was clean and tidy with a large comfortable bed.
Perfect for us. It was a Sunday so finally found dinner in the casino which was open. Parking was outside the hotel with limited private parking near the hotel. We had no problems parking at the front of the hotel and it felt quite safe.
Overall we enjoyed our stay.
No problems at all.
9.0 / 10.0
I liked the quietness of this small, family-run hotel. It was located very close to the Royatonic establishment for going to the thermal pools and saunas, etc… The staff were all very friendly and polite and went out of their way to help me with my questions, etc.. The breakfast was served each morning in the dining room, and I chose to have dinner there as well for a couple of evenings.
The key to the safe in the closet of my room was never provided or offered even though I wanted to use the safe. Also, the electric fan in my room didn’t work at all, and nobody came to fix it even though I reported it broken.
9.0 / 10.0
La situation et la gentillesse du personnel
8.0 / 10.0
Room and location were lovely, excellent hosts made arrival and organising breakfast extremely easy.
No curtains on the road side windows was a bit annoying.
8.0 / 10.0
Good location for the Puy de Dome and other locations around Claremont Ferrand. Easy, and cheap, bus service into the city.
Small hotel carpark, but free carpark just across the road.
All staff very friendly and helpful. Good choice at breakfast. Good evening meal. Other restaurants nearby.
Room and bathroom clean and tidy.
Our room was in a section of hotel with seperate door. The stairs and wall/skirting decoration were chipped and tired. Bedroom doore cheap. After a long tiring day we felt disappointed but then met more staff and experienced evening meal and realized we had made a good choice.
6.0 / 10.0
Location
Parking on site always packed and impossible to get a good internet connection in the room.
10.0 / 10.0
A big thank for the receptionist who showed flexibility on our reservation issue.
Room, bathroom are cleans.
The hotel's restaurant is very nice with good cooking.
The view from the room's window is just amazing.
We recommend this hotel.
Nothing
7.0 / 10.0
Location is good
7.0 / 10.0
Felt covid safe, plenty if hand gel around and insistence on masks. Very helpful staff.
Room a bit noisy.
8.0 / 10.0
The staff were warm and welcoming. They were very patient with our bad French and encouraged us. The food in the restaurant was really good. A good, regular bus service into Clermont-Ferrand, the bus stop, supermarket and a good coffee shop just a quick walk away. Free parking close by was a bonus!
We were there during a heatwave. There was a fan, but it was a bit noisy. But you can’t expect a hotel to control the weather
9.0 / 10.0
Chambre très bien ainsi que dîner et petit déjeuner, très bien placé
néant
9.0 / 10.0
Tout personnel gentil
Rien tout été parfait
8.0 / 10.0
Personnel sympathique
Hotel propre
Il faudrait un petit coup de rafraichissement
7.0 / 10.0
Personnel très sympathique, accueillant et arrangeant, petit déjeuner au top, parking pas trop éloigné, chambre pratique et fonctionnelle
Un peu de poussière, même si globalement la chambre était propre, quelques éléments vieillissants (interrupteurs, clim, voilages)
6.0 / 10.0
Le lieu de l hôtel, le personnel accueillant
Revoir le ménage à la chambre. Beaucoup de poussière et étoiles araignées.
3.0 / 10.0
rien
les deux hôtesses d’accueil du matin sont charmantes
nous avons été accueil d’une manière cavalière
les chambres étaient vétustes , murs moisies , salpêtres au mur , rideaux déchirés
Aucun accessoires de toilettes pas de savonnette ni gel douche !
et les paniers pique nique commandés la veille au soir ont été oublié… pas de fruits , pas de laitages pas de chips
7.0 / 10.0
Chambre à relooker quelque peu !
Bon petit déjeuner
Comme dit auparavant chambre un peu tristounette !
8.0 / 10.0
Accueil très chaleureux, petit déjeuner conforme à ce que l'on peut attendre dans ce type d'établissement.
Je vous recommande la truffade, le chef est excellent !
Qualité des finitions dans la salle de bain
La moquette du sol de la chambre sale, dommage
8.0 / 10.0
bonne localisation
stationnement possible
Calme
chambres petites
10.0 / 10.0
Le calme, l’emplacement, le parc à proximité, proche du centre ville, chiens acceptés.
Parfait pour une nuit.
8.0 / 10.0
A 15 mns du circuit de charade au Top
8.0 / 10.0
L'ambiance accueillante, toujours en service aux clients. Nous avons dîné sur place et la cuisine m'a épaté, que le repas était délicieux et satisfaisant pour son prix.
La chambre est un peu étroite et un peu vieillotte. La salle de douche est limitée pour la taille des gens un peu forts.
10.0 / 10.0
Tout
Le contact avec le personnel extra
7.0 / 10.0
L'accueil, et le personnel, très agréables
Etablissement vieillissant, dont les chambres mériteraient un petit coup de raffraichissement. Impossible de se garer dans la rue, qui plus est, avec un utilitaire. L'accès au parking (gratuit) de l'hôtel n'est pas aisé, et une fois le (tout petit) parking trouvé, l'accès à l'hôtel est quasiment acrobatique, en particulier avec les bagages (cheminement escarpé et pas toujours bien pavé). Enfin, la carte du restaurant, intéressante sur le papier, ne vaut, malheureusement, pas le tarif proposé.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Le Chatel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Le Chatel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
