See all properties

Hotel Relais Saint Jean Troyes

Facade/entrance

Lobby or reception, Lounge or bar

Lobby or reception

Lobby or reception

7.5Good

(1,331 Ratings)

"Outstanding location, luxury service. Made from a fully renovated 1500s town house, right in the middle of the neighborhood that is best preserved (or renovated) and increasingly lively with restaura..."

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(1,331 Ratings)

Hotel in Troyes

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

The Relais Saint Jean is a 4-star hotel located in the historic center of Troyes, in the Champagne-Ardenne region. Guests have access to a fitness center with a hot tub in the 16th-century cellar.

Amenities at Hotel Relais Saint Jean Troyes

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Troyes

city location on map

Nearby attractions

Accroland Troyes - Grimpobranches

Parc naturel régional de la Forêt d'Orient

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(1,331 Ratings)

"Outstanding location, luxury service. Made from a fully renovated 1500s town house, right in the middle of the neighborhood that is best preserved (or renovated) and increasingly lively with restaura..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(1,331 Ratings)

Hotel in Troyes

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Troyes

city location on map

Nearby attractions

Accroland Troyes - Grimpobranches

Parc naturel régional de la Forêt d'Orient

Available Rooms

About this hotel

The Relais Saint Jean is a 4-star hotel located in the historic center of Troyes, in the Champagne-Ardenne region. Guests have access to a fitness center with a hot tub in the 16th-century cellar.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(1,331 Ratings)

100% verified reviews

9.0 / 10.0

Very enjoyable visit to a lovely town.

Excellent central location.

Nothing.

10.0 / 10.0

Delightful place in a renovated, beautiful historic neighborhood

Outstanding location, luxury service. Made from a fully renovated 1500s town house, right in the middle of the neighborhood that is best preserved (or renovated) and increasingly lively with restaurants and nearby museum. This is a really nice place, and I wish I had booked it for two nights instead of just one. Note that there is an underground passage connecting the hotel to the municipal (underground) parking garage, which was especially convenient when it was pouring rain.

Nothing.

8.0 / 10.0

Good hotel right in the centre of Troyes.

Although the front entrance was on a pedestrian street, there was easy access for those arriving by car via the city centre undergound car park.

Breakfast was fine but overpriced (by about 50% in my opinion). Would have had breakfast elsewhere nearby, except that we wanted to start promptly on our onward travels in the morning.

8.0 / 10.0

Super overnight stay

Great location

8.0 / 10.0

Great location, comfortable well appointed room. Disappointing /expensive breakfast

The location was perfect for exploring this beautiful town. The room was clean, comfortable and a reasonable size well appointed very nice bathroom.

We only booked breakfast on the first day but were very disappointed in it and didn't really think it was value for money at 17 euro per head. I asked for omelette, it said in the room you could but the person on duty said it wasn't an option. Also the shower wet the bathroom floor and mat whatever we did - not a big problem but needed towels replaced every day. Finally it seems smoking is allowed on the balcony - our balcony was shared with the room next door and they smoked on the balcony in front of our room not theirs!!

6.0 / 10.0

Central but dated and expensive for what it is

Good location

Very dated and not very clean

7.0 / 10.0

Good, will be booking again when next in Troyes

Location

The room would benefit from a refurbishment like the last room we stayed in had been

8.0 / 10.0

Good location and comfortable stay

Nicely refurbished room

Nothing

8.0 / 10.0

Very nice overnight stop

Convenient to everything Underground parking

Tv apps didn’t work. WiFi poor

9.0 / 10.0

An enjoyable stay in Troyes conveniently located next to shops, restaurants and surrounding areas.

The location of the hotel was excellent. Our room was of a generous size with on-site parking which was very convenient.

We were looking forward to using the gym and spa facilities, but the gym was basic and disappointingly the spa was out of operation which we were not informed of upon check in.

8.0 / 10.0

A very friendly and convenient hotel but a few things could be improved. We would stay again.

The hotel is situated in the heart of the old town, near the Cathedral and there are restaurants near by. The staff were very welcoming, friendly and helpful, couldn't fault them. The bed was comfortable, there was a tea and coffee tray and a mini fridge. I liked that there was a bath robe each, and slippers and a hairdryer. It was a big bonus to have a car park with an area reserved for clients of the hotel. There was an underground passage that led from the car park to the hotel.

There was dust in the corners of the toilet, even on the toilet roll holder. The shower didn't have a door. We had to ask for a bedside table for one side of the bed. There wasn't much room for suitcases and we could have done with something raised on which to put the cases. The comfort room was supposed to be a minimum of 20m2 but I'm sure it was considerably smaller. I think breakfast was a bit pricey.

10.0 / 10.0

Everything as we would wish for

Welcome. Comfortable. Clean. All amenities. Location. All great.

8.0 / 10.0

Charming hotel good value for money

Great location lovely bedrooms friendly staff

Very limited breakfast

6.0 / 10.0

We loved Troyes but the hotel was a let down

Great location and parking

The room was grubby The whole place was tired and dirty

10.0 / 10.0

Great hotel in the heart of a beautiful city

Outstanding location, friendly staff, lovely breakfast

8.0 / 10.0

Great location in the centre of town , comfortable quiet rooms.

Great location with its own parking right in the middle of the old town. Comfortable and quiet room, small bathroom but great shower.

Breakfast was ok but not great, rooms are small

8.0 / 10.0

Stunning location

Stunning location with parking. Could not be nearer the medieval centre. Staff were very helpful and friendly. Breakfast was nice.

Carpet was a little 1970s and badly cut. Nothing else.

10.0 / 10.0

Perfect - My happy place

Location amazing, dog friendly , great parking underneath the hotel, nice breakfast, great chanpayne bar, quiet location desoite being in the centre.

Leaving

9.0 / 10.0

Ideal for short stay - great location and parking

Perfect location right in the centre with plenty of nearby restaurants. Helpful staff and nice breakfast. Good parking.

Would have preferred a walk in shower. We struggled a little to find our way to the underground car park.

7.0 / 10.0

A good stop over

Central location Car parking provided Clean

Tiny towels - probably should have asked . On arrival the front of office was brusk rather than welcoming initially .

6.0 / 10.0

Good outways the bad with great location

Central location was great but access difficult. Steps within the bedroom not ideal

Steps within the building. Bed not overly comfortable

6.0 / 10.0

Great location, bad accomodation

I banged my head on the ceiling when in the shower and I'm only 6ft tall. Bathroom was miniscule.

9.0 / 10.0

Great, central hotel

Fabulous position in Troyes, city centre. Parking garage accessible by lift from the hotel. Good breakfast. Hotel is surrounded by lovely restaurants so the evening meal is easy.

Nothing.

9.0 / 10.0

Excellent and would recommend.

Location, service on arrival was welcoming. Great room and breakfast was excellent and offered gluten free no problems.

Nothing I can say.

10.0 / 10.0

great location in the heart of old Troyes town

great location

8.0 / 10.0

Very pleasant thanks.

Location and parking excellent

Nothing to add

8.0 / 10.0

An enjoyable first visit to Troyes

The hotel is right in the centre of the old part of Troyes so well connected to what most casual visors are looking for. Parking and directions to the hotel were very good.

The air conditioning was noisy for the first couple of hours but seemed to sort itself out. The room and access to the toilet and bathroom was tight but acceptable.

8.0 / 10.0

A great hotel in a convenient location

The location and ease of parking. Helpful friendly staff. A lovely hotel that we have stayed in before and would chose again. I like the fact you can walk straight out of the hotel into the centre of Troyes.

The tv didn’t work. I did report this and apparently the hotel has had problems with TVs since some of the rooms were refurbished. This needs to be looked at and checked. Also the internet is extremely slow so no good for working or video calls.

8.0 / 10.0

Good location and nice staff - but make sure you ask for a refurbished room.

The hotel reception and bar area where good - but the rooms where very tired and dirty when we arrived and we changed 3 times before finding an acceptable one. The last one was a refurbished room and a lot better. Make sure to ask for a refurbished room when you book. The night porter was very good and helpful when we returned in the evening after dinner for a drink.

Parking is in an underground car park with hotel reserved spaces. We didn't know about that so drove around quite a bit before finding it. You need the address of the carpark and not the hotel for satnav.

8.0 / 10.0

Perfect for overnight stay

Location and central parking

Small but comfortable room

10.0 / 10.0

Great location.

Great location. Always stay here on our way up and down France. Secure parking for €12.

5.0 / 10.0

Great location and great looking hotel…..please clean it thoroughly!

Location of this hotel puts you in the heart of Troyes. The beds are very comfortable and just what we needed after a full days driving.

We were given the same room as our last stay. This was the room we complained about due to the lack of cleanliness of the bathroom and toilet areas. They gave us an upgrade but wasn’t much better. I sent relevant pictures to the hotel manager.

9.0 / 10.0

Great location and comfortable place to stay I recommend

Central location comfortable room

Nothing to mention

9.0 / 10.0

Ideal to visit the centre of the town and have dinner

Nice location , right in the centre, garage under the Hotel with lift , very kind staff

10.0 / 10.0

Fantastic.

The location was amazing. The fact they had parking so close was superb. The staff were very friendly and the room had everything you needed as well as being exceptionally clean. Great shower too.

Literally nothing. Have already booked to go back.

7.0 / 10.0

Have stayed here many times before but dissatisfied with cleanliness

Very friendly reception staff and great location for the townhall square, restaurants etc…

Shower was difficult to operate and quite dirty on the tiled area also the tiles around the toilet were stained badly

4.0 / 10.0

Disappointing

Nothing

Wi-Fi was bad, almost non existent at times, I am guessing my room was at the end of the router range. When i booked the hotel, breakfast was shown as £10, but no option to book, on the day it was £17 each. I was charged for 2 parking bays even though our 2 motorcycles were in 1 car bay. The receptionist said he could not change the bill. Would not recommend this hotel.

9.0 / 10.0

Perfect.

Fantastic location. Great midpoint for driving from England to the alps. Perfect town location for walking around the medieval town and loads of restaurants. Car parking underground. Very good breakfast. Very helpful and friendly staff. Would definitely go there again.

The shower in the bathroom was half broken; still worked but only the rainfall shower. Not really a problem.

5.0 / 10.0

Great location, shame about the room

Parking in the underground car park worked well and the location of the hotel was excellent. Breakfast was nice as was the room it was served in. Room has clearly been refurbished recently.

I had asked for a room near the lift so it was likely that there were some mobility issues so I was not at all happy to be faced with an in-room set of steps between the door/bed and especially not that the toilet was also down the steps. The lights seemed to have a mind of their own and the ones over said internal steps came on for no apparent reason.

1.0 / 10.0

Terrible wait until they have finished building works and new managers are in place.

Parking is very difficult to navigate tight spacing but useful inexpensive in town parking at 10e per day. Excellent location in centre of town. Trip to carpark is down a long dark ill lit corridor.

Staff were indifferent to problems, reported no air conditioning and mould in bathrooms (two rooms), light in bathroom not working nothing done in stay of three days... staffs attitude what can we do? Builders using lifts leaving dirt and dust, blocking corridors unnecessarily. One of our party left early because of state of their room.