Hotel Relais Saint Jean Troyes





7.5Good
(1,287 Ratings)
"Outstanding location, luxury service. Made from a fully renovated 1500s town house, right in the middle of the neighborhood that is best preserved (or renovated) and increasingly lively with restaura..."
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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The Relais Saint Jean is a 4-star hotel located in the historic center of Troyes, in the Champagne-Ardenne region. Guests have access to a fitness center with a hot tub in the 16th-century cellar.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(1,287 Ratings)
"Outstanding location, luxury service. Made from a fully renovated 1500s town house, right in the middle of the neighborhood that is best preserved (or renovated) and increasingly lively with restaura..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Comfortable room. Good breakfast. Fantastic location with convenient parking. Lovely authentic building.
We had a problem with getting the water hot for showering.
8.0 / 10.0
Location
Must make sure you follow directions to the underground carpark
7.0 / 10.0
Ease of parking in the car park below the hotel. Ask the hotel for instructions as to which carpark to use.
Very central location. Staff were fabulous.
Good shower and good bed. Good sound insulation.
No handrail on the stairs to our room (and no lift to that particular room).
8.0 / 10.0
Breakfast underwhelming
Cappuchino disgusting
9.0 / 10.0
Right by the main square with underground parking (payable). We stay here regularly on our trips up and down France. Lots of restaurants for lunch and dinner, and we usually get coffee and croissants from the boulangerie on the corner of the square, then sit and watch the world waking up while we have a picnic breakfast.
7.0 / 10.0
Great location. Parking excellent. Shower good.
Internet very poor.
9.0 / 10.0
Great location with secure parking
Nothing
4.0 / 10.0
Spa was not available.
Heating in room did not function.
Warm water supply minimal.
5.0 / 10.0
Location was great, parking at the facility was secure and perfect for our stay.
The receptionist charged us for the room which was already paid. Then was unsure how to carry out a refund.
The room had stains on the carpets and generally not very clean. No restaurant in the evening, but this was easily rectified with many choices of restaurants in the area.
Breakfast was basic.
9.0 / 10.0
Amazing location right in the heart of the old town. Really couldn’t have wanted better and an excellent price for such a great location. Staff were welcoming and helpful. Parking with direct access to the hotel was really useful.
Nothing. It was the most glamorous room but it was clean and comfortable and that’s all we needed.
9.0 / 10.0
Location is excellent with parking (paid) and restaurants near by.
10.0 / 10.0
Outstanding location, luxury service. Made from a fully renovated 1500s town house, right in the middle of the neighborhood that is best preserved (or renovated) and increasingly lively with restaurants and nearby museum. This is a really nice place, and I wish I had booked it for two nights instead of just one. Note that there is an underground passage connecting the hotel to the municipal (underground) parking garage, which was especially convenient when it was pouring rain.
Nothing.
9.0 / 10.0
Excellent central location.
Nothing.
8.0 / 10.0
Although the front entrance was on a pedestrian street, there was easy access for those arriving by car via the city centre undergound car park.
Breakfast was fine but overpriced (by about 50% in my opinion). Would have had breakfast elsewhere nearby, except that we wanted to start promptly on our onward travels in the morning.
8.0 / 10.0
Great location
8.0 / 10.0
The location was perfect for exploring this beautiful town. The room was clean, comfortable and a reasonable size well appointed very nice bathroom.
We only booked breakfast on the first day but were very disappointed in it and didn't really think it was value for money at 17 euro per head. I asked for omelette, it said in the room you could but the person on duty said it wasn't an option. Also the shower wet the bathroom floor and mat whatever we did - not a big problem but needed towels replaced every day. Finally it seems smoking is allowed on the balcony - our balcony was shared with the room next door and they smoked on the balcony in front of our room not theirs!!
6.0 / 10.0
Good location
Very dated and not very clean
7.0 / 10.0
Location
The room would benefit from a refurbishment like the last room we stayed in had been
8.0 / 10.0
Nicely refurbished room
Nothing
8.0 / 10.0
Convenient to everything
Underground parking
Tv apps didn’t work. WiFi poor
9.0 / 10.0
The location of the hotel was excellent. Our room was of a generous size with on-site parking which was very convenient.
We were looking forward to using the gym and spa facilities, but the gym was basic and disappointingly the spa was out of operation which we were not informed of upon check in.
8.0 / 10.0
The hotel is situated in the heart of the old town, near the Cathedral and there are restaurants near by. The staff were very welcoming, friendly and helpful, couldn't fault them.
The bed was comfortable, there was a tea and coffee tray and a mini fridge. I liked that there was a bath robe each, and slippers and a hairdryer.
It was a big bonus to have a car park with an area reserved for clients of the hotel. There was an underground passage that led from the car park to the hotel.
There was dust in the corners of the toilet, even on the toilet roll holder. The shower didn't have a door. We had to ask for a bedside table for one side of the bed. There wasn't much room for suitcases and we could have done with something raised on which to put the cases. The comfort room was supposed to be a minimum of 20m2 but I'm sure it was considerably smaller. I think breakfast was a bit pricey.
10.0 / 10.0
Welcome. Comfortable. Clean. All amenities. Location. All great.
8.0 / 10.0
Great location lovely bedrooms friendly staff
Very limited breakfast
6.0 / 10.0
Great location and parking
The room was grubby
The whole place was tired and dirty
10.0 / 10.0
Outstanding location, friendly staff, lovely breakfast
8.0 / 10.0
Great location with its own parking right in the middle of the old town.
Comfortable and quiet room, small bathroom but great shower.
Breakfast was ok but not great, rooms are small
8.0 / 10.0
Stunning location with parking. Could not be nearer the medieval centre. Staff were very helpful and friendly. Breakfast was nice.
Carpet was a little 1970s and badly cut. Nothing else.
10.0 / 10.0
Location amazing, dog friendly , great parking underneath the hotel, nice breakfast, great chanpayne bar, quiet location desoite being in the centre.
Leaving
9.0 / 10.0
Perfect location right in the centre with plenty of nearby restaurants. Helpful staff and nice breakfast. Good parking.
Would have preferred a walk in shower. We struggled a little to find our way to the underground car park.
7.0 / 10.0
Central location
Car parking provided
Clean
Tiny towels - probably should have asked . On arrival the front of office was brusk rather than welcoming initially .
6.0 / 10.0
Central location was great but access difficult. Steps within the bedroom not ideal
Steps within the building. Bed not overly comfortable
6.0 / 10.0
I banged my head on the ceiling when in the shower and I'm only 6ft tall. Bathroom was miniscule.
9.0 / 10.0
Fabulous position in Troyes, city centre. Parking garage accessible by lift from the hotel. Good breakfast. Hotel is surrounded by lovely restaurants so the evening meal is easy.
Nothing.
9.0 / 10.0
Location, service on arrival was welcoming. Great room and breakfast was excellent and offered gluten free no problems.
Nothing I can say.
10.0 / 10.0
great location
8.0 / 10.0
Location and parking excellent
Nothing to add
8.0 / 10.0
The hotel is right in the centre of the old part of Troyes so well connected to what most casual visors are looking for. Parking and directions to the hotel were very good.
The air conditioning was noisy for the first couple of hours but seemed to sort itself out. The room and access to the toilet and bathroom was tight but acceptable.
8.0 / 10.0
The location and ease of parking. Helpful friendly staff. A lovely hotel that we have stayed in before and would chose again. I like the fact you can walk straight out of the hotel into the centre of Troyes.
The tv didn’t work. I did report this and apparently the hotel has had problems with TVs since some of the rooms were refurbished. This needs to be looked at and checked.
Also the internet is extremely slow so no good for working or video calls.
8.0 / 10.0
The hotel reception and bar area where good - but the rooms where very tired and dirty when we arrived and we changed 3 times before finding an acceptable one. The last one was a refurbished room and a lot better. Make sure to ask for a refurbished room when you book. The night porter was very good and helpful when we returned in the evening after dinner for a drink.
Parking is in an underground car park with hotel reserved spaces. We didn't know about that so drove around quite a bit before finding it. You need the address of the carpark and not the hotel for satnav.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Relais Saint Jean Troyes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Relais Saint Jean Troyes pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Relais Saint Jean Troyes?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
