See all properties

SmartAppart Troyes

Property building

Bathroom

Bed

Kitchen or kitchenette

Kitchen or kitchenette

7.0Good

(386 Ratings)

"centrally located in a lovely building (we were facing the street on 2nd floor)"

Verified guest

Don't miss out! Price and availability may change

7.0 / 10.0

Good(386 Ratings)

Apartment hotel in Troyes

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this apartment hotel

SmartAppart Troyes is located in Troyes city center, a 2-minute walk from Espace Argence Cultural and Convention Center. Free WiFi is provided throughout the property.

Amenities at SmartAppart Troyes

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Family friendly

Map of Troyes

city location on map

Nearby attractions

Accroland Troyes - Grimpobranches

Parc naturel régional de la Forêt d'Orient

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.0Good

(386 Ratings)

"centrally located in a lovely building (we were facing the street on 2nd floor)"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(386 Ratings)

Apartment hotel in Troyes

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

Map of Troyes

city location on map

Nearby attractions

Accroland Troyes - Grimpobranches

Parc naturel régional de la Forêt d'Orient

Available Rooms

About this apartment hotel

SmartAppart Troyes is located in Troyes city center, a 2-minute walk from Espace Argence Cultural and Convention Center. Free WiFi is provided throughout the property.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.0 / 10.0

Good(386 Ratings)

100% verified reviews

8.0 / 10.0

Good quality property but very warm and noisy

Convenient and well priced, entry code for property and room sent after booking. Location is short walk to old town

No air con room was stifling in the heat and although cooled down at night with windows open extremely noisy until very early hours with revellers and traffic. Be aware there are no lifts and three flights of stairs to carry your bags up.

6.0 / 10.0

A very budget stay. 3rd floor room with no lift.

Cheap

On 3rd floor with no lift. Small. Cleaning staff entered our room without knocking before check out time.

9.0 / 10.0

Superb

Great location Easy Hassel free access

No mugs for coffee

10.0 / 10.0

Exceptional

centrally located in a lovely building (we were facing the street on 2nd floor)

nothing

6.0 / 10.0

Good for a one night convenient central stay

The location was great, nice and central to the city centre and restaurants.

The second sofa bed was not made up, and did not find bedsheets to use on it.

4.0 / 10.0

Disappointing

It was clean

Broken table, things fell off, no cups for coffee, no soap in dispenser, bed lumpy and it was very noisy. Parking was a real problem.

9.0 / 10.0

great city stay. very helpful staff

great location. very clean room. very well equipped

nothing

8.0 / 10.0

Very good

Location was fantastic. Cannot rate the staff as we didn't see any. Good value for money. The courtyard was good. Easy access.

Nothing

8.0 / 10.0

Great apartment

Great apartment, easy to find and get in with the code. Everything was clean and perfect.

6.0 / 10.0

Compact, smart apartment in central Troyes let down by misleading description and details

Location was good, easy to reach but central to Troyes. The second floor apartment was a good quality refurbishment of an attic space. Main front door and inner & apartment doors used the same keycode which worked well. Everything was very clean, the small kitchen was well equipped and the bed was very comfortable

I scored the apartment down for 4 reasons. 1 The advert said 'parking'. That was untrue in the sense that, yes there was street parking and a public car park opposite, but both were publicly owned and paying 2 The number code should have been sent to us after payment and booking. We had to ring to find out what it was 3 The advert said Free WiFi and a notice inside the apartment gave a password and instructed to use 'Smart appart guest' network. There was no such network available in our room - 35 4 The ensuite was usable but tiny - about 60cm x 125cm including shower, basin & wc. However, anyone with a 'large frame' would not have been able to use the shower. Ok for us but not for many

4.0 / 10.0

Wouldn’t stay again.

Bed was comfortable enough and room was clean

We were put in the attic up lots of stairs. Light outside room wasn’t working - blinking! First think we saw in the room was a brush and bucket. Ceiling too low for my husband. But the main issue was the bathroom - we’d have had s bigger one in a camper van - it really was the smallest bathroom we’ve ever had!

7.0 / 10.0

Good

hot water pb.. and very very noisy neighbors

1.0 / 10.0

Woke up with a mouse on my bed

I was woken up at 4am by a Mouse on my bed touching my arm. I FLICKED it off the bed and saw it run into a hole under the batroom floorboard. I took a picture of where it went, informed booking and they informed the hotel. I could and did not want to stay in the room anymore, so i left. I requested a full refund and aparatntly that wasnt a good enough reason! So i got nothing back! I was in room 24 so good luck if you book here!

7.0 / 10.0

OK.

Wifi good, although had a problem logging on for a session with one device.

I had tobacco smoke aromas coming from somewhere else in the building on 1st night - not second. Shower / bathroom/ toilet a bit poky. Also I did not like no lift - did not realise I was allocated an attic room on top floor. I'm 71 and had to walk the three flights. If I had known this I would have asked for a room on middle or ground. Parking opposite in controlled car park handy but was full on one night. Had a problem finding a space on the street.

5.0 / 10.0

Cheap Stay

Great location

We gave our arrival time & couldn’t get into the apartment block, waited outside for Half an hour & called number provided, no answer. A lovely couple helped us get in touch with someone. We were never given apartment number or code to enter. Very poor. Bed extremely uncomfortable, fridge very noisey.

5.0 / 10.0

Below expectations. The room is oversold in the website description.

Location

Check in was troublesome and at first we were given a wrong room

6.0 / 10.0

Pleasant

Very comfortable and spacious.

Lovely for families or large groups. Very clean, but it smelt like pickles a d I had to air the room for a while. Even if the baby cot wasn't available, I was told about this right away and we made due.

7.0 / 10.0

Good

Bathroom very very small

8.0 / 10.0

Very good

Great location, very good value, easy out of hours access with good communication

Better info regarding parking would be helpful

5.0 / 10.0

Passable

Location close to old town

We were not provided with a free cod (as advertised) for a baby, and we requested it weeks upfront. One one is available to reach out to during wknd so we had to sleep on one bed. If they were no longer available we should have been told so upfront. Dissapointing, as we chose accommodation only at place that provide this service. Parking information can be misleading. The public car park in front of hotel costs way more than advertised on the web as 4eur (per day). Unless you mean some further public car park - then this should be specified. Information inside the room advertises only a private car park for 8 eur (per night) as per picture. Btw one is staying prices for a day, the other for the night. Perhaps here is the trick ... misleading for travelers who trust the info you provide. Delux apartment was tiny for 2 adults and a toddler. Pictures present it as bigger. No room cleaning. I found a small bug in bed. Rooms with windows from the street are very noisy.

7.0 / 10.0

Dans l ensemble ça a été

Emplacement géographique. Cuisine équipée. Linge compris

Salle de bain trop étroite. Douche trop petite. Table sous les rempants.

7.0 / 10.0

Bof, beaucoup de problèmes.

Établissement bien situé, et personnel efficace lorsque sollicité suite à des problèmes. Pas très cher, et équipé avec le nécéssaire. Accès à tout moment de la nuit possible.

TRES TRES FROID dans la chambre, et le chauffage ne fonctionnait pas dans un premier temps ! On nous a ensuite changé de chambre, mais il a fallu que nous testions l'eau nous même, avec instruction par sms... Également, le code d'accès à la résidence et la chambre a tardé et n'était pas à l'heure ! La salle de bain dans la première chambre (nous avons changé suite à nos problèmes d'eau chaude), était très petite, compliquée à naviguer pour les personnes en surpoids... (pas obèse hein, en surpoids !) La fenêtre velux de la chambre était très sale également, avec vue sur les fientes de pigeons... Ca ne donne pas envie d'ouvrir la fenêtre. Ma note n'est due qu'à la compétence du personnel que j'ai contacté.

10.0 / 10.0

Super !

Emplacement top, pas cher, chambre grande

Salle de bain préfabriquée minuscule (mais fonctionnelle et propre)

7.0 / 10.0

Bien

L’emplacement

Impersonnel

7.0 / 10.0

Situation idéale

Très bien situé par rapport au centre ville. Excellente literie

Des toiles d'araignée au plafond et sous le plan de travail de la cuisine ; manque une prise multiple dans la cuisine (obligé de brancher à la tête de lit en déplaçant la table) ; un seul verre à pied, un seul verre à eau, un seul mug ; salle de bain beaucoup trop exigüe : impossible de bouger à l'intérieur ; fond des WC marron (mettre pastille de javel et frotter).

8.0 / 10.0

Simple mais correct

Emplacement tranquilite Eau chaude et pression

3 eme étage sans ascenseur Abattant WC cassé Étroitesse de la douche

8.0 / 10.0

Très correct

Calme rapport qualité prix Eau bien chaude. Pression ok Chauffage mis fin septembre

3eme étage sans ascenseur avec marches irrégulières Douche hyoer petite Abattant WC cassé

4.0 / 10.0

Bof bof

L emplacement top

Très bruyant Literie mauvaise Évier bouché Pb toilettes

8.0 / 10.0

Merci Auriane

Néanmoins le personnel qui s'occupe du lieu (Auriane) à sauver mon week-end car j'ai eu un contre-temps décalant d'un jour le programme et cette personne à accepter de décaler ma réservation 1 jour avant ma venue. Merci infiniment. L'hôtel est très bien placé les codes sont envoyés par message, pas de clés donc pas d'encombrement franchement c'est top !

La chambre était plutôt petite et inconfortable notamment le lit. La salle de bain elle est vraiment trop petite c'est dommage.

5.0 / 10.0

Bien

La douche trop petite

3.0 / 10.0

Solution de dernier recours, sinon fuyez !

Le fait de pouvoir prendre un douche.

La chaleur étouffante, rideaux occultant qui n'étaient pas fermés un jour de canicule et pas de clim. Pas de personnel sur place. La bestiole non identifiée qui s'est enfuit dès qu'on a touché un oreiller. Confort minimaliste. Vue imprenable sur la circulation automobile et piétonne sous notre fenêtre qui a inversement vue imprenable sur notre intimité. On est resté le temps d'essayer de se rafraîchir un peu avec une douche et après avoir beaucoup pleuré, on s'est enfuit en espérant trouver autre chose.

1.0 / 10.0

Sehr schlechte Ausstattung

Gute Lage

Matratze in der Mitte völlig eingesunken. Telefonisch niemand erreichbar. Keinen Rückruf trotz Nachricht auf den Anrufbeantworter hinterlegt