SmartAppart Troyes





7.3Good
(373 Ratings)
"centrally located in a lovely building (we were facing the street on 2nd floor)"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
SmartAppart Troyes is located in Troyes city center, a 2-minute walk from Espace Argence Cultural and Convention Center. Free WiFi is provided throughout the property.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Key access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.3Good
(373 Ratings)
"centrally located in a lovely building (we were facing the street on 2nd floor)"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Excellent location.
Despite being all no smoking rooms, the corridors really smelt of smoke and there was still people smoking out of the windows in their rooms.
Also the system of sending the access code was delayed which meant we were waiting outside sometime along with others too.
7.0 / 10.0
The location is really central, perfect. The apartment had all we needed
We had to call in order to get a code to enter. There were some easy things to fix in the apartment that would have made our stay easier.
The batteries in both remotes were dead so we couldn't watch TV.
The flush on the toilet was stuck and so the water kept flowing. We had to keep taking the actual flush panel apart to stop the flow.
The movable shower head doesn't fit the holder, so we had to hold it all the time.
These things are easy fixes for the property, so I hope these flags are helpful! Apartment 25
8.0 / 10.0
Convenient and well priced, entry code for property and room sent after booking. Location is short walk to old town
No air con room was stifling in the heat and although cooled down at night with windows open extremely noisy until very early hours with revellers and traffic. Be aware there are no lifts and three flights of stairs to carry your bags up.
6.0 / 10.0
Cheap
On 3rd floor with no lift. Small. Cleaning staff entered our room without knocking before check out time.
9.0 / 10.0
Great location
Easy Hassel free access
No mugs for coffee
10.0 / 10.0
centrally located in a lovely building (we were facing the street on 2nd floor)
nothing
6.0 / 10.0
The location was great, nice and central to the city centre and restaurants.
The second sofa bed was not made up, and did not find bedsheets to use on it.
4.0 / 10.0
It was clean
Broken table, things fell off, no cups for coffee, no soap in dispenser, bed lumpy and it was very noisy. Parking was a real problem.
9.0 / 10.0
great location. very clean room. very well equipped
nothing
8.0 / 10.0
Location was fantastic.
Cannot rate the staff as we didn't see any.
Good value for money.
The courtyard was good.
Easy access.
Nothing
8.0 / 10.0
Great apartment, easy to find and get in with the code. Everything was clean and perfect.
6.0 / 10.0
Location was good, easy to reach but central to Troyes. The second floor apartment was a good quality refurbishment of an attic space. Main front door and inner & apartment doors used the same keycode which worked well. Everything was very clean, the small kitchen was well equipped and the bed was very comfortable
I scored the apartment down for 4 reasons.
1 The advert said 'parking'. That was untrue in the sense that, yes there was street parking and a public car park opposite, but both were publicly owned and paying
2 The number code should have been sent to us after payment and booking. We had to ring to find out what it was
3 The advert said Free WiFi and a notice inside the apartment gave a password and instructed to use 'Smart appart guest' network. There was no such network available in our room - 35
4 The ensuite was usable but tiny - about 60cm x 125cm including shower, basin & wc. However, anyone with a 'large frame' would not have been able to use the shower. Ok for us but not for many
4.0 / 10.0
Bed was comfortable enough and room was clean
We were put in the attic up lots of stairs. Light outside room wasn’t working - blinking! First think we saw in the room was a brush and bucket. Ceiling too low for my husband. But the main issue was the bathroom - we’d have had s bigger one in a camper van - it really was the smallest bathroom we’ve ever had!
7.0 / 10.0
hot water pb.. and very very noisy neighbors
1.0 / 10.0
I was woken up at 4am by a Mouse on my bed touching my arm. I FLICKED it off the bed and saw it run into a hole under the batroom floorboard. I took a picture of where it went, informed booking and they informed the hotel. I could and did not want to stay in the room anymore, so i left. I requested a full refund and aparatntly that wasnt a good enough reason! So i got nothing back! I was in room 24 so good luck if you book here!
7.0 / 10.0
Wifi good, although had a problem logging on for a session with one device.
I had tobacco smoke aromas coming from somewhere else in the building on 1st night - not second.
Shower / bathroom/ toilet a bit poky.
Also I did not like no lift - did not realise I was allocated an attic room on top floor. I'm 71 and had to walk the three flights. If I had known this I would have asked for a room on middle or ground.
Parking opposite in controlled car park handy but was full on one night. Had a problem finding a space on the street.
5.0 / 10.0
Great location
We gave our arrival time & couldn’t get into the apartment block, waited outside for Half an hour & called number provided, no answer. A lovely couple helped us get in touch with someone. We were never given apartment number or code to enter. Very poor. Bed extremely uncomfortable, fridge very noisey.
5.0 / 10.0
Location
Check in was troublesome and at first we were given a wrong room
6.0 / 10.0
Very comfortable and spacious.
Lovely for families or large groups. Very clean, but it smelt like pickles a d I had to air the room for a while.
Even if the baby cot wasn't available, I was told about this right away and we made due.
7.0 / 10.0
Bathroom very very small
8.0 / 10.0
Great location, very good value, easy out of hours access with good communication
Better info regarding parking would be helpful
5.0 / 10.0
Location close to old town
We were not provided with a free cod (as advertised) for a baby, and we requested it weeks upfront. One one is available to reach out to during wknd so we had to sleep on one bed. If they were no longer available we should have been told so upfront. Dissapointing, as we chose accommodation only at place that provide this service.
Parking information can be misleading. The public car park in front of hotel costs way more than advertised on the web as 4eur (per day). Unless you mean some further public car park - then this should be specified.
Information inside the room advertises only a private car park for 8 eur (per night) as per picture.
Btw one is staying prices for a day, the other for the night. Perhaps here is the trick ... misleading for travelers who trust the info you provide.
Delux apartment was tiny for 2 adults and a toddler. Pictures present it as bigger.
No room cleaning.
I found a small bug in bed.
Rooms with windows from the street are very noisy.
8.0 / 10.0
Tout ; emplacement central, accès facile par code, communication efficace, propre et lit bien confortable
Salle de bain trop exigue
10.0 / 10.0
Proximité du centre-ville, appartement calme , parfait pour un transit d’une ou 2 nuits
Rien désagréable. Tout était parfait
7.0 / 10.0
Emplacement géographique. Cuisine équipée. Linge compris
Salle de bain trop étroite. Douche trop petite. Table sous les rempants.
7.0 / 10.0
Établissement bien situé, et personnel efficace lorsque sollicité suite à des problèmes. Pas très cher, et équipé avec le nécéssaire. Accès à tout moment de la nuit possible.
TRES TRES FROID dans la chambre, et le chauffage ne fonctionnait pas dans un premier temps ! On nous a ensuite changé de chambre, mais il a fallu que nous testions l'eau nous même, avec instruction par sms...
Également, le code d'accès à la résidence et la chambre a tardé et n'était pas à l'heure !
La salle de bain dans la première chambre (nous avons changé suite à nos problèmes d'eau chaude), était très petite, compliquée à naviguer pour les personnes en surpoids... (pas obèse hein, en surpoids !)
La fenêtre velux de la chambre était très sale également, avec vue sur les fientes de pigeons... Ca ne donne pas envie d'ouvrir la fenêtre.
Ma note n'est due qu'à la compétence du personnel que j'ai contacté.
10.0 / 10.0
Emplacement top, pas cher, chambre grande
Salle de bain préfabriquée minuscule (mais fonctionnelle et propre)
7.0 / 10.0
L’emplacement
Impersonnel
7.0 / 10.0
Très bien situé par rapport au centre ville. Excellente literie
Des toiles d'araignée au plafond et sous le plan de travail de la cuisine ; manque une prise multiple dans la cuisine (obligé de brancher à la tête de lit en déplaçant la table) ; un seul verre à pied, un seul verre à eau, un seul mug ; salle de bain beaucoup trop exigüe : impossible de bouger à l'intérieur ; fond des WC marron (mettre pastille de javel et frotter).
8.0 / 10.0
Emplacement tranquilite
Eau chaude et pression
3 eme étage sans ascenseur
Abattant WC cassé
Étroitesse de la douche
8.0 / 10.0
Calme rapport qualité prix
Eau bien chaude. Pression ok
Chauffage mis fin septembre
3eme étage sans ascenseur avec marches irrégulières
Douche hyoer petite
Abattant WC cassé
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at SmartAppart Troyes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is SmartAppart Troyes pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SmartAppart Troyes?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
