Grand Hotel De La Ville
Top rated by guests

8.3Excellent
(888 Ratings)
"Super nice réception staff."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located near the La Galleria, Grand Hotel De La Ville is a 5-star hotel in Parma. It offers a restaurant, an elegant bar, and luxury rooms with free WiFi and an LCD satellite TV.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(888 Ratings)
"Super nice réception staff."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Hotel has excellent location and easy access by car outside of the restricted traffic area, with underground car park nearby for small extra charge. Nice restaurants within walking distance, and slightly longer walk to the main attractions of the town. Good breakfast.
Nothing really - but if you are not a walker you might need a hotel nearer the duomo/centre of town.
6.0 / 10.0
The hotel is lovely - some staff not as pleasant, restaurant not that good! For 5 star disappointing -paper cups in suite, no wash cloths, no complimentary water. Lighting poor- over all not a 5 star but nice
Already mentioned
4.0 / 10.0
Location and staff.
This was billed as a 5 star hotel. Internally carpets were stained and dirty, there were picture frames without pictures and towels were heavily worn.
9.0 / 10.0
Beautiful hotel located just a few hundred metres outside the city center of Parma. Rooms are modern and beautifully decorated. Parking garage is right at the hotel.
Breakfast is good for Italian standards - would have expected just a bit more for a 5-star hotel, e.g. fresh juice instead of pre-made. Selection of fruits is good though.
8.0 / 10.0
The staff was very helpful and gave us the best dinner recommendation of our entire trip! Also, I asked for a feather pillow and it was delivered immediately. It was very clean!
We couldn’t figure out how to turn off the light so it stayed on all night and made for a bad nights sleep. Ask before you go to the room.
8.0 / 10.0
parking nearby, comfort of bed and pillows as well as bathroom size
breakfast was OK nothing really WOW for a 5star hotel.
6.0 / 10.0
Location
Room Decor was dated and seemingly damaged and dowdy, no glasses for drinks in the room provided , just two paper cups.
5.0 / 10.0
The location is great! In the centre of Parma and also in a mall where you can find many restaurants and supermarket!
Breakfast was good, had a variety of food and drinks.
Since this is a five-star hotel, we came in with high expectations. Unfortunately, there were a few areas where our experience fell short:
1. After check-in, we had two large suitcases and several additional bags. The concierge didn’t offer assistance until I specifically asked. Even then, he didn’t use a luggage cart—he only helped with the two suitcases, while we had to carry the rest of the bags ourselves to the room.
2. There was no kettle, bottled water, or tea provided in the room—none of the basic complimentary amenities you’d usually expect in a five-star hotel.
3. When we arrived, the temperature was over 20°C. After carrying all our luggage, the room felt quite warm, so we tried to turn on the air conditioning. Unfortunately, it wasn’t working. When we asked at reception, we were told that the AC is turned off during this time of year.
10.0 / 10.0
Super nice réception staff.
Breakfast can be improved quite a bit
9.0 / 10.0
Friendly staff and very good hotel
Nothing
9.0 / 10.0
Location
Reception area
Terrace with canal
Compact room
Bit dark in there
10.0 / 10.0
Very impressive grand hotel that has been fully upgraded.
Rooftop pool and restaurant area made it a very special visit.
10.0 / 10.0
the breakfast was amazing. the concierge assisted us in
determining a castle to visit. and the other concierge organized a Parmesan tour for us. so nice! the young man who handled suitcases etc was so helpful and assisted my husband with parking. just very special people here. the on site restaurant was excellent as was the bar.
9.0 / 10.0
Breakfast was simple but nicely presented.
Location was great, easy walk to sights.
Parking very close by.
2.0 / 10.0
very little
so many things the gentleman at the front desk is I’ll equipped to handle the job the room was terribly hot, and Parma at this time doesn’t allow a/c, so they told me to open the windows, but when you do, they immediately automatically close, so I had to put a chair in front of it to hold it open so now the window is open, but they have only a dark curtain, not a 2nd shear, so if I open the curtain you are completely exposed to people outside if undressed downstairs I ordered a latte, it came completely cold, and last, they put me in a room on the front - on Saturday morning they apparently have a farmers market which they neglected to tell me, so with the windows open, I was awakened by the noise of the market in early morning hours it is surely NOT fun as a 5 star hotel !
10.0 / 10.0
Breakfast was great. Fresh fruit and great choice
All great
4.0 / 10.0
The location was top! and it was clean.
It simply isn't a 5 star hotel:
- the shower was overflooding
- the staff at the reception moody (confusion or the company paid already or not),
- In the bathroom you see half finished stuff hanging
- No warm water in the morning,
- the temprature controlsystem wasn't working.
- asking money for water in the room (even the most simple hotel provide one/two waterbottles per day)
Etc. Etc. just really dissapointed
5.0 / 10.0
The location was nice, close to the city center.
It did not meet my expectations of a 5 star hotel.
8.0 / 10.0
clean and convenient
the gym could use some updating
8.0 / 10.0
nice rooms
breakfast
10.0 / 10.0
cleanliness
the luxury
10.0 / 10.0
The staff were extremely friendly and caring. The breakfast was just a perfect selection.
8.0 / 10.0
great team!
not easy to get there from the station for the first time
8.0 / 10.0
The hotel meet general expectation.
No special unsatisfied thing.
8.0 / 10.0
lovely setting clean great breakfast curtious and helpful staff
n/a
9.0 / 10.0
Location
Breakfast
9.0 / 10.0
No complaints. All very nice. The 5 star rating is a bit overrated. I didn’t eat a meal in the restaurant which had a Michelin star, but that shouldn’t affect the hotel’s star rating. It is certainly a strong 4 star, but 5…?
It’s a bit far from the center but that is not a factor in my rating.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hotel De La Ville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Hotel De La Ville pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Hotel De La Ville?
We found 17 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
